Stefan Totani
05/06/2021
Had a keg changed while ordering a beer and they actually tried to serve us the final beer if the keg (flat as anything), new keg put in then served the immediate beers poured from this keg, these were also flat but we got told 'if you dont like it, too bad, thats all we have'. I brought my beer back to the bar and said ill return it for a bottle because it wasnt enjoyable. I was charged for the bottle. We all ordered the kids meals 20 minutes before we ordered the rest so they could eat as early as possible and keep playing. We then ordered our meals for the parents (20 minutes later) and 15-20 minutes pass from then and our meals come out with not one kids meal in sight. Everything came out 10-15 later except for my pizza. Received that an hour after I ordered it after a bit of a hassle from the staff when I asked why its taking so long. When I finally got my pizza it wasn't anything to ring home about.
It was such a shame because the place is so kid friendly and being Italian I thought the food would be good but the service and the food and the drinks were nothing short of lack lustre.
I never give a bad review generally and I am not a difficult customer but this place has to be reviewed this way.