Yaiyia's YouTube
26/04/2021
Mon night steak night - No-one allocated to seat diners. Had to wait for the only waitress taking orders to finish before we were seated. Lucky I brought my walking stick otherwise was ready to collapse standing there waiting. We were seated and no-one brought water and menus to the table. Other people seated after us got water and menus first. Had to stop a passing waiter and ask for water and menus. Very poor service- no allocated waiter/waitress to our table. We stopped another waitress asked for bread rolls and were given stale bread rolls. They charged .50c ea for stale square buns. We ordered a garlic pizza and wedges. Wedges were great, pizza was 4/10. Ordered porterhouse - med well and medium. Medium with gravy and other with mushrooms sauce. They mixed up the steaks and gave medium to wrong person. Steaks were both over cooked- one charred on bottom - both had inedible grizzle on ends. The medium was over cooked and only the thickness part was medium the rest was well- done. We asked for crispy chips and did not get crispy chips, they were flavourless and first time ever we did not eat them on both plates. After informing the waiter at checkout very politely that we are unhappy with the meal and the lack of service - he apologised to me but the chef who came to listen decided to deny that the steak I ate was not part well and part medium and basically said the steaks were given to the wrong person. No apology no kind words. I did not want to argue with him by telling him I am also am a restauranteur and know what I am talking about - I informed them we were not coming back again and paid the $85 bill and left. The worst service and meal had for many years.