Nimrod Waters
23/10/2024
Disgusting Food - Poor Service - No Quality Control
.
Don't go here.
The food is expensive and just awful and the service is provided by staff who look like they are at a funeral.
My first dinner was a beefburger that was served between two slices of toast - really! My complaint was met with excuses by the Management.
You would think that it could not get any worse the second time, but look at the pictures.
This was supposed to be a:
"CLASSIC BURGER
char-grilled wagyu beef patty, crispy bacon,
sweet onions, pickle, cheddar cheese, tomato,
butter lettuce, toasted milk bun" for $24.20
The meal was lukewarm served on a cold plate -
1. The beef was uncooked
2. The crispy bacon was cold and looked like a slab of fatty ham
3. The toasted milk bun was soggy and oily
I could go on but you get the picture.
There can be no excuses for the service of such food - it is embarrassing!
The food and beverage manager and the cook? need to go!!!
Wake up Chatswood RSL!
-----------------------------------------------------------------------------
WELL I AM PLEASED TO REPORT THAT THINGS HAVE CHANGED SINCE THE RECENT RENOVATION!
There have been some major improvements in the decor, the service and the food quality.
The decor is bistro style which is not my style but I will not give a more negative opinion than that.
The old team has gone and the restaurant now seems to be under different management.
The service has improved immensely with more staff and even a few smiles.
The menu is a bit limited but now the food is cooked and hot.
This place is not somewhere that I would take a friend for a night out but it is OK for a quick meal.
My previous score was struggling with a 1/10 and now I am comfortable to give a 5/10.
.