John Kamprad
02/04/2023
One of the security guys has some serious issues (short, bald, and in his 50s).
I was assaulted (unprovoked) by two guys on the dancefloor, who came out of nowhere and started pushing me. I stayed passive and was relieved to see the security come running, but to my surprise, they grabbed me and escorted me out. I can't understand how they could misread the situation so completely. I could see that some of the guards were a bit hesitant to remove me (they probably could see the unfairness), but the leader - the little bald guy - had made up his mind. And you could not reason with him at all. I tried to explain the misunderstanding but he wouldn't listen.
I appreciate that it is a hard job and that they have to put up with a lot. But there is no need to take out the frustration on a polite and cooperative customer.