One Wombat
23/10/2023
Visited on Sunday with my sister and found the place to be ordinary at best. The process for taking lunch orders is ridiculously lengthy and preparing the lunch took over an hour. We would have liked the roast of the day as shown in the meal menu, but unless we chose the more expensive option of being able to return for multiple servings, which we didn't want to do anyway, we weren't permitted to order it. So we ordered a Caesar salad and a pie with chips. When I returned to the bar to ask if I'd somehow missed the buzzing of the order reminder thingy, the woman was quite curt and said that it was the normal wait time and to just wait. Finally it went off and I returned to the bar to ask where the collection point was and she said, "Well we don't make it here!" Collected the meal from the kitchen only to find it ordinary at best. The Caesar salad chicken was dry, the egg (cut in half and thrown on top) was tasteless, the lettuce was the rough dark green portions, and there was no Caesar dressing! After attempting to eat this bland, dry thing, I returned to the kitchen to see if I could get some dressing but was ignored until a young woman (employee but not kitchen staff) was very nice and got me some dressing. The pie was also not great and the chips were old and inedible. Clearly they'd been sitting there for some time before the pie was added. How can 2 such simple meals not be adequately prepared and in a timely manner? Pretty disappointed. I would have given 1 star but the woman who was friendly and helpful in the kitchen earned another.