Lady with the glasses has 0 customer service - it's quite scary how she earned a manager role.
Came to watch a football game on a cold day - Went in to order a hot chocolate and she immediately told us off for not signing in knowing we're from out of town.
Rather than kindly asking us to sign in, she demanded us to even though we were not staying in the premises. (Makes no sense but this is how she treats people who aren't from here locally)
Her behaviour & work ethic is so disgusting. Ugly lady with an even uglier attitude.