Highways - Local Club in Springvale Victoria

Hi guys,
My wife and I went there for lunch, we were told the wait was 30 to 45 minutes. 90 minutes later I call the manager Cam over and I explained the situation, he said it was very busy and not even an apology but when I told him our drinks had gone warm he did offer two soft drinks. We spoke to two couples on tables next to us which we saw they had come after us and they both said their meals had come within 20 minutes. Finally when our meals arrived they were cold and dry and looked disgusting. So I went and confronted Cam the manager again and told him that I don't appreciate being lied to. He went on a rant with no apology and then got a young blonde girl to refund our money so he wouldn't have to deal with it. When I told the girl our complaint all she kept saying it don't scream at me Sir. Well little girl maybe if you can't deal with a costumer complaint maybe find a job working from home so you don't deal with people cos you were terrible in handling a costumer complaint. Yes you little girl you were the one who said 30 to 45 minutes. You passed us maybe 15 times serving other tables and you didn't even have the decency to come over and give us an update on our meals. Disgusting place don't not go there you will be bitterly disappointed.

I had one of the worst pizzas I've ever had here. Under cooked, soft and doughy in the middle and they told me they couldn't do a ham and cheese pizza because the can't take pineapple off the hawian...

the pizza is obviously not freshly made and must be frozen as there is no other reason why they can't just not put it on there to begin with!!

Reasonable atmosphere but food is no good as several of our party were left ill after eating this food!

Shout out to the staff who helped me doing a birthday decoration plate for our friend who celebrated her birthday today. They are so easy to speak with and helped me surprise our friend! You guys are the best! This is how you call real CUSTOMER SERVICE! I hope you guys are being recognised by the management as you are showing friendliness and when there's request i mean real request they really do it! Pork Belly salad is well recommended! So good and cooked with perfection. The place is a go to as it's spacious and can eat comfortably. Thank you Highways! Always love to eat here. 5 Stars for you all ⭐️⭐️⭐️⭐️⭐️

Well done Highways! Having an all day open kitchen is by far the most genius thing to offer patrons. We ordered the lemon pepper calamari starter, garlic bread with cheese & bacon, meat lovers Parma, Mexican Parma kids nugget meal and drinks. Everything was cooked to perfection, tasty and most enjoyable. Photo is Mexican Parma. Loved it! 10/10!!

Good place for the kids to run around. The food is not too bad. The Parma was nice but chicken a bit tough and breading on the bottom was completely missing. Very amateur. Chips are delicious and crispy however.

They do a great steak, just make sure to order rare or you can end up with well done like what happened last time. Ordered rare and it was cooked just right and went down very well indeed.