Jindabyne Bowling & Sports Club Club, Jindabyne NSW

Happy to post 5star review for Staff Service
Meals and overall position of the club
Staff were very friendly and totally professional.
A Special thanks to Indy (Bar staff).
My husband an I had a fantastic meal Eye fillet Steak and Burramundi
Both meals were 5star as well
Thankyou to Jindayne Bowling Vlub

Cody, what a legend! Great person to have in customer facing positions. Bus driver, barman, waitress and all done with a smile and humorous interaction with her customers. Us group of bike riders were all impressed and you have become a legend of our getaway ride.

We're really looking forward to visiting however person at the sign in desk stopped us as one member only had a state issued digital proof of identification rather than physical identification card. Person at the front desk quoting this was a legal requirement and we'd be fined $2000 if we entered. As per Liquor and Gaming NSW an interstate digital drivers licence is accepted (as at 07/08/24).
Strongly encouraged further training and development opportunities for this staff member.

Wednesday night. Two hungry kids. Still waiting for meals after an hour. According to the maths one of us won't be getting what we ordered. Came here for a quick and simple in and out Bowlo experience. Should've done Pizza! ???'

... added later.

I will say when we asked about our meals they refunded the money ... and fed us ....and provided the meal they missed. So all in all I have to give credit where it's due for good response to the situation.

Poor food service. Under staffed which is fine, it happens, however no strategy in place to deal with it. Ordered for 2 adults and 3 children at 6:25pm, it's 8:10pm and still no meals after numerous follow-ups and being told 5mins away, no idea at writing this when our meal will actually come, we have been told to be 'patient'. Next time warn customers of the delay when ordering and limit the menu so the cook can actually deliver the meals in a reasonable time. Kitchen staff were heard swearing at customers who were chasing their meals. Anzac Day tomorrow and shops will be closed until midday, we arrived this evening and planned to shop after dinner however Woolies will close in less than an hour so my husband has given up without dinner and left to shop.