Iain Maclean
26/11/2023
Thank you for supporting the well organised running event that used your clubs facilities, it was very well done.
The club was very welcoming, the bar staff were very good at their job and made getting our drinks a fun experience.
But the bistro was about as bad as it gets. In saying that it was not the front of house.
The meals, standard club fare, were over cooked. Crumbed cutlets coating was very dark brown and basically inedible, snitzels wernt so bad just a little overdone around the edges, parmigiana wasn't grilled enough to brown the cheese. Grilled chicken was overcooked and dry.
They were very busy, so we didn't complain.
But they lost a couples meal, when they asked about their order a staff member (manager?) basically told them to wait, were busy etc. She spoke to them very harshly which is not what you would expect.
They had ordered before us and first on on our table, we were finished by the time theirs arrived. Sadly with no apology.
LUSC, we won't be back.