If I could give this place negative stars I would, not only are the prices of the food and drinks outrageous but the staff are incredibly rude and very unwilling to help.
In addition to that I took my children to bingo last holidays, we waited 50 minutes for 4 toasted sandwiches and was told by the CEO that it was essentially my fault because ham and cheese toasties aren't a standard menu item and they had to be specifically made for us.
I asked why if they didn't tell me before I paid and eventually he apologized and gave me a free hot chocolate. That day my kids won $40 in bingo prizes so I thought this holidays I'd take them back to play again and claim their wins from last time to buy a football.
You can't even imagine my anger when I was told the prizes were taken because by default when they put the bingo prizes that you have to pay to play to even win in the first place onto your card they then change the name to "points" and wipe the ones you didn't use at the end of the financial year.
Of course I asked how they can claim that bingo prizes can be taken, given I've never had bingo prizes taken off me from the many many places ive been previously and was directed to a pamphlet that said that any points could be taken at the end of the financial year.
After a heated discussion about points earnt by using pokies or buying drinks and prizes won by playing bingo that you have to pay to play being different i was told to leave with 3 very upset children.
I hope noone else has to experience anything like this again especially children who look forward to enjoying their winnings and are told they no longer exist.