Karen Redman
20/09/2024
Burnt schnitzel smothered in glug they called gravy. Veg consisted of unpeeled carrots which were near raw with overcooked broccoli & overcooked zucchini.
1/ if a customer orders a meal with gravy in a jug it dosnt mean coat the meal in gravy (because it was burnt) and put gravy on the side in a jug.
I also suggest you change your oil - you can smell it outside!
2/ when I first told the girl I ordered my meal with gravy in a jug she said she would return it to the kitchen - I then got buzzed again & got told by a much older woman - "thats how we do it here" "take it, not doing another one"
Gravy was hiding how burnt it was!
3/ Cocktail with blue Cueraco $16 did not have pineapple / passion fruit in it as per your menu .. it was made with soda water.
You have a "club captive audience" with members & maybe we came on members night (Thursday)
I strongly suggest you be nice to your tourist that come through supporting "clubs"
Committee you some work to do !
