Called up & made a reservation. Was told that the only available time for a table of 2 was 6.30pm. Arrived and spent 5 mins trying to find somebody to ask which was our table. (There's nobody on the door when you arrive to sign in.) Finally found a waitress who said they were fully booked. Explained that we had a reservation. She replied again that they were full.
I understand that things happen, but perhaps don't bother taking reservations. And it would have been nice to receive an apology.