I arrived at the venue with some friends for dinner and karaoke. We had a table booked and it was uncomfortably hot. I asked for the air conditioning to be turned on, and they said that it already was, so to make my friends more comfortable I opened the door to the veranda and propped it with a chair to let the cool breeze come through.
That was nice until the GM came over and closed it, saying that it was blowing the cold air out. He then proceeded to tell me that the a/c ducting wasn't fully connected yet, and he's been fighting with the contractor since August. It's now January!!! So we sat, sweltering and sweating.
Some other friends turned up at 8.45 all saying that they had booked the courtesy bus to be here at 7.30 and they were waiting for over an hour.
We were then informed that my friend's 11y.o. daughter had to be off the premises by 9, which cut our night short.
All in all, the Chinese food was average, and the meals came out at different times, with the garlic bread coming out last, and the management has to be the worst I've encountered for customer service and being hospitable.
I'm never going back there.