Larissa
20/06/2021
Upon entry I checked in using the app in front of the desk. I was then railed over where my mask was. I informed the lady we were exempt. She tried to tell me it was their policy. Sorry I am exempt, your policy is irrelevant. I told her why we were medically exempt, not something I'm required to do, even if stopped by the police. Then I told her we were sitting outside anyway, then we were "allowed" to enter. We were moved to an outside area where we were completely alone. It was good as we were in the sun and it was pleasant. Only then to be moved somewhere in the shade. Again we were the only people in the outside area, but needed to be on another table. We then had to ask for menu's as we were in no man's land without any direction and when finally after prompting service were told that we were not to enter the establishment to order etc.
Sorry coach, you need to go back and read the definition of "hospitality". I'll never return and feel very strongly about what it means to have proper service. I suggest anyone considering this place to go somewhere else.