Rhonda Brown
05/01/2025
Drove almost an hour North of Newcastle for the Christmas Buffet Lunch. Advertised Lunch for 11:00 am, We lined up at 11:20 am, and got our food at 11:45-11:50.Staff spent more time taking photos than showing any signs of urgency in preparation for the lunch. Snail pace line up to finally get lunch.Some didn't get lunch until 12:00 midday, and 2nd sitting was booked for 1:15pm.Caterers should have set food tables in centre so people could have walked down both sides and got back to their tables to eat with family. Oysters were small but delicious.Prawns were very ordinary, some were frozen and imported when advertised as local and weren't fresh.Hot food was not hot.Desserts were also pretty basic.For $125:00 per head, I would give caterers 2/10.Many elderly could not line up for the food as it took forever , especially those on walking frames, walking sticks etc.I had a knee replacement months ago and struggled to stand for the at least 30 minutes that I had to.We heard so many people complaining amongst themselves, and to staff,on how this dining event was run. Very disappointed and won't be returning.