rein babes
15/07/2022
Booked VIP booth through Velvet Saturday for my birthday two weeks ago. Evening was good until an extremely hostile manager named Kelly approached our table and yelled at us to vacate the premise immediately after accusing me of vomiting, claiming that she has CCTV footage of this occurrence.
We asked the manager to bring this CCTV footage and she returned to our table with security and her IPAD which felt like an unnecessary escalation. After seeing the footage it was obvious that i slipped in a puddle of vomit that was already there previously 🤣 She refused to see reason and insisted that i vomited. I was very upset, but we eventually agreed that we can stay if I didn't have any further alcohol.
Not long after, the security came to our table again, yelling at us to leave after accusing me of drinking alcohol. The bartender told him it was just a lemonade, but the security snatched my drink from my hand, sniffed it then gave it back to me. This is such an inappropriate behaviour, and after attempting to find manager Kelly to sort out this situation we were told to "Get away" from her. I left BLVD crying with my evening ruined. Don't get me wrong, the bartender and the girls were great. I only had issues with the MANAGER and SECURITY. sent a complaint email, NO APOLOGY or REFUND 🙂 thanks to the bartender and the girls there for looking after me🥺ðŸ'- anyways, save your ðŸ'°because you'll be paying a GRAND only to get kicked out in 1-2hr for false accusations xx