Debashis Debnath
24/01/2024
My family and I recently stayed at Atura Hotel in Albury for three nights, and our experience was overall positive. The first day's room service was excellent, but we encountered some missed cleaning on the second day. However, the prompt response and resolution from the staff were appreciated, leading to our satisfaction.
Despite a minor discrepancy regarding the room refrigerator (limited to a mini-bar), the hotel accommodated our request to use their kitchen refrigerator for our food. The 24-hour automatic check-in/out facilities were convenient, and the availability of customer service until 11 pm was notably impressive.
The central location in Albury CBD added to the overall appeal, making it a convenient choice for our family stay. Despite some initial hiccups, the responsive service and facilities contributed to a generally enjoyable experience at Atura Hotel.