Balaclava Hotel, Saint Kilda East VIC

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This venue is currently open

Balaclava Hotel, Saint Kilda East VIC

The Balaclava Hotel is a hotel located in Saint Kilda East, Victoria.
They have a bar and great food and drink options. They also have a great dine-in restaurant - you may be able to download their menu on their website.
They have an average rating of 3.8 out of 453 reviews, with the latest ratings ranging from 1 to 5.
Really love it here! Super friendly staff, amazing service, food delicious and very well priced for the portions. Heaps of seating downstairs in a nice unpretentious old fashioned everything wood pub, or if you are after something a bit less casual, upstairs looks completely different like an upmarket cocktail lounge. Highly recommend!
123 Carlisle St, St Kilda East VIC 3183
This venue is currently open
Opening hours
Monday: 10:00 AM - 04:00 AM
Tuesday: 10:00 AM - 04:00 AM
Wednesday: 10:00 AM - 04:00 AM
Thursday: 10:00 AM - 04:00 AM
Friday: 10:00 AM - 04:00 AM
Saturday: 10:00 AM - 04:00 AM
Sunday: 10:00 AM - 04:00 AM
This venue is currently open

Opening hours

Monday: 10:00 AM - 04:00 AM
Tuesday: 10:00 AM - 04:00 AM
Wednesday: 10:00 AM - 04:00 AM
Thursday: 10:00 AM - 04:00 AM
Friday: 10:00 AM - 04:00 AM
Saturday: 10:00 AM - 04:00 AM
Sunday: 10:00 AM - 04:00 AM

Other Clubs and Pubs in Saint Kilda East

There are 2 venues in Saint Kilda East VIC. This list shows venues that are in Saint Kilda East and does not include venues that are in an adjacent town such as 'Saint Kilda East West'

Latest reviews for Balaclava Hotel, Saint Kilda East VIC

TheDRIFTER1967
10/09/2023
Food is great and also Ruby, Oscar, David and the rest of the staff. give great customer service 10/10

Had another great Parma lunch with a drink. Great customer service from Oscar and Ethan as always, fantastic customer service, food and music. 10/10
Joel Sutherland
10/08/2023
Always been great place to go but has only recently begun to feel like your local pub should, always being greeted with a smile and friendly chat especially from the new night supervisor who always makes you feel welcome and creates an enjoyable warm atmosphere. I have been coming here for years and now I will be coming back for many more 5stars
fraser Samuel
27/07/2023
Went to this pub with my friend. Met some really nice couples in the upstairs bar. This bar is really quiet & peaceful. Downstairs we were watching the football & had good conversations. The staff gave me soda Waters for free. In the past the food is good quality & reasonably priced. All the staff are friendly. I wish these pubs would get rid of their pokies.

Basically this pub is great for a beer, a feed & a chat. Basically excellent venue
Lucy Edwards
12/07/2023
Don't bother ordering the steak, asked for medium rare, got medium-well done. Told management, they refused to get me a new one and wouldn't even replace my drink.

EDIT: Later when the manager was out of sight I complained directly to the kitchen, who cooked me a new steak on their own volition. Therefore this negative review is only directed at the manager and their extremely poor attitude on that night 8/7/23.
Ian Garage
19/05/2023
What a sad bunch of staff.
Most of them couldn't even crack a smile or manage a thank you when serving.
One younger female staff member was quite pleasant, but apparently she's new there.
Again, they had no light beer, both on tap or in stubbies. Same as last time I visited 2 months ago.
Most disturbing was an altercation I witnessed between a female patron with a grievance and a male manager.
After yelling and swearing at her and having her ejected, he went on to abuse others that were questioning his behaviour.
Certainly not a pleasant place for a meal and drink.
Jasmin Kang
09/05/2023
Really love it here! Super friendly staff, amazing service, food delicious and very well priced for the portions. Heaps of seating downstairs in a nice unpretentious old fashioned everything wood pub, or if you are after something a bit less casual, upstairs looks completely different like an upmarket cocktail lounge. Highly recommend!
Vitor Fanstone
27/02/2023
Manager was incredibly rude to us. We thought the roof top area was open so headed up there for lunch but was eventually told come back downstairs as it was closed, which we had no issue with. After finishing our lunch (more on that later), I realised I left my jumper in the outdoor area upstairs. I asked one of the Waiters if they would let us up there (as it was now locked) and referred us to their manager who rudely told us to wait 30 minutes while he ate his lunch in-front of us and would not let the other staff help me despite the place being almost empty... Despite saying I had to leave now he showed no empathy and bluntly kept telling me to wait there for half an hour for a job that would take him 2 minutes. The lady at the bar was incredibly kind and understanding though as said she would grab it for me as soon as she could, apologised that she wasn't able to help me and that I could come by later on to pick it up which I did a few hours later. In terms of the food, it was below average for the price we paid and the options on the menu are quite limited. Would not recommend coming here for food. Only good thing about my experience was the very friendly lady who served us our food and helped me with my jumper.
Liam D
10/01/2023
Went for dinner here the other night. Staff were friendly but the food wasn't great. The fish and chips looked like it had come out of the frozen section of the supermarket and tasted bland. The chicken Parma was dry and the chips were almost stale. Really hope it was a once off and it improves as the space upstairs has been nicely renovated and is great for a drink.
Rich R
28/11/2022
We were celebrating 2 birthdays yesterday and we had a party of 16 people. We were served by "Karl" I think was his name. He provided us with excellent service. The food was well priced and delicious. We will be back again! Thanks for making the day special for us Karl. Great job!
Ewen Young
28/11/2022
Secret is out now with the Bala changing for the better. Had lunch on Saturday with my friends and everyone enjoyed their meals. I ordered barramundi and it was delicious. Will definitely go back there again with value meals and excellent service. You should check it out!!!!
Michael Bastin
03/10/2022
Had the porterhouse medeum rare with pepper sauce and greens with a tangy dresding. Simply amazing. Do yourself a flavour and get down here your buds will thank you for it!
Michael McManus
14/08/2022
Was a really good pub, the pokies room is one of the best I had been to. Balaclava hotel was my local and I was a regular there in till all of the amazing staff members left. Now the staff are so rude, they don't make you feel welcome at all and the venue is never open at the opening times advertised also always closing by 1-1:30am even though they say 6am. I don't recommend visiting this what was an amazing, friendly pub.
Rus Ti
12/03/2022
A surprise on Carlisle St!
We came in expecting a standard St Kilda pub environment, and after the rooftop dining was recommended, we made out way upstairs to an awesome rooftop dining area with a great chilled ambience!!
The staff were all excellent. Riley especially was great and made sure we had everthing we needed.
The food was served quick enough that we weren't waiting but not so fast that we felt rushed. Oh, and it tasted GREAT! The Veggies that came with the (yummy!) Parma were top quality. The garlic and cheese bread was superb and the Korean chicken appetisers were SO GOOD!
In short, the Balaclava Hotel didn't just exceed our expectations, it blew them away!
Definitely a diamond in the rough!
Serena Huh
14/02/2022
The Balaclava board was AMAZING!! Those boneless Korean fried chicken and kimchee sandwiches ooolala very well done. They were so yummy omg??? very friendly service there as well!
Peter Paturzo
27/06/2021
Great venue with great range of beers and spirits although my wife asked for a brandy and coke and they had none. Remy or St Agnes are traditional staples behind a bar so she had to settle for a Cognac instead "with Coke" sad.
Clare Verdins
10/05/2021
Nice place that is newly renovated. I only stayed on the groumd floor, & thought the venue to be great. The whole place is laid out well with plenty of space, especially between tables & between pokie machines making it easy to implement social distancing. Any interactions with staff was always positive in nature, with all staff very nicely presented.
Jodie Chamoun
05/05/2021
Friendly staff with great service alongside #the best steak ever # great parma. New renovations were much needed but the wait was worth it. Great pokie venue with good variety of machines.# I have had good wins here too# Good luck
Dale Thornton
25/04/2021
Visited the newly renovated bar for a friend's birthday. The rooftop is a terrific area for a gathering nice and warm and a good range of nibbles. What made the night a stand out success though was the fantastic service given by Sam and Lachie. So great to find that old school hospitality and service do exist.
Amanda H
16/04/2021
Amazing service, fast and friendly. The rooftop space is lovely, even on a cold night. Recommend the garlic bread and sweet potato wedges.
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