The Bank Hotel, East Maitland

Food was fantastic, massive servings and delicious.
Entrees took forever to come out and then the main meals were ready straight after, also only half of the entrees were available but that would be the only gripe.
Kids area was great for the kids also. Will definitely be back.

Well what can I say, I asked the 300g sirloin, asked for medium rare and ended up with a well done to medium steak. Not happy, wont be coming back in a hurry as the service was too long. This place used to be really, really good and since that last chef has left it has gone down in quality.

Seriously this place used to be our Go-To
Dinner place...
But oh how things have changed.... since changing chefs at the start of the year it has gone from a great place to Yeah-Nah.
The food has gone waaaay downhill!! Over cooked steaks are the in thing, looooooong waits to go with it. By the time my meal came out (nearly 2hours) the potatoes were cold the steak was medium (ordered rare) I specifically order my steaks rare because thats how I like them 🤦‍♂️🤷‍♂️
If a chef cannot cook a steak then maybe a career change is in order..
I honestly used to love this place but this is the 3rd time dissapointment.... Hence no more chances will be given.
Only giving 2 stars for service because the bar staff know how pour a beer

We attended lunch last Sunday 7th July for a family function not the 80th that had 30pax ours was 16pax.The service and food was atrocious.The final order went in at 12.45pm due to cueing (we started que at 12.15pm) the final meal came out at 2.36pm.I ordered a lobster morney quite pricey It arrived burnt.After a 1hr -2hr wait (snitzel 1hr-pizza 2hr), I estimate approx 1 tablespoon of the lobster was edable. Other family members ordered Barra and it was dried out approximately 120mm with 2 tiny spuds it appeared that the fish was flipped after being under heatlamps as it was dried out underneath. A burger was ordered and the bun was so hard it couldn't be eaten again dried out. It was $28. Pizzas took for ever. It appears they place the meals under a heat lamp till all are ready drying out food. Would the family return A BIG FAT NO.
Note: A young guy collecting the plates afterwards was very apologetic and sincere.The wait & bar staff were very polite. I did quiz chef on wait time on arrival he advised 15min.Final remarks the kitchen appears to be too small for large catering combined with timing of meal prep. If you are attending as a couple you should be ok although burnt or dried food maybe an issue. Total estimated time from joining cue to final consumption was about 3hrs. Total cost of all meals approximately $500

Lovely hotel very friendly service
Variety of food and desert
Reasonable prices
A lunch reward system
Car park at back door
Dessert today with a cuppa on a very cold wet day after lunch.