Daniel Bryant
18/05/2023
I recently visited Bar Broadway, hoping to have a pleasant evening, but unfortunately, my experience left much to be desired. The bar, particularly the manager of the pokies area, displayed a level of rudeness and made me feel incredibly alienated throughout my visit.
From the moment I entered, I sensed an unwelcoming atmosphere. The manager, in charge of the pokies area, seemed disinterested in providing any form of customer service. Their demeanour was dismissive and unfriendly, leaving me feeling like an inconvenience rather than a valued patron.
What struck me the most was the manager's blatant disregard for basic courtesy and respect. Their condescending attitude was palpable, and it seemed as though they had no understanding of proper customer relations. It's disheartening to encounter such behaviour, especially when visiting a place where customers should feel comfortable and valued.
Furthermore, the overall ambiance of Bar Broadway was lacklustre. The atmosphere felt stale and uninspiring, with little effort put into creating an enjoyable environment for guests. Combined with the unpleasant encounter with the manager, it became clear that this establishment fails to prioritize customer satisfaction.
Given my experience, I cannot recommend Bar Broadway to anyone seeking a welcoming and enjoyable night out. The unprofessional behaviour of the manager in the pokies area, along with the overall unwelcoming atmosphere, made me feel alienated and unimportant. It is truly disappointing to encounter such a lack of hospitality and customer service in a supposed establishment of leisure.
I hope that the management of Bar Broadway takes this feedback constructively and works towards improving their customer relations and overall ambiance. Until significant changes are made, I would strongly advise potential patrons to consider alternative options for a more positive and inclusive experience.
Also, someone left a poo on the toilet?