Visit Zagame's Berwick Hotel in Berwick, Victoria. This venue has an average rating of 3.8 out of 1972 reviews, with the latest ratings ranging from 2 to 5. It appears there are mixed reviews for the Zagame's Berwick Hotel.
Lots of gluten free options. The kids steak is very chewy and not very nice. Main meals are large and main meal steaks are high quality and worth the money. Cutlery could be cleaner. Kids meals are reasonably priced. Playground is a highlight.
We all enjoyed the new menu, my Mum was happy with all the gluten free options. The kids 10 & 12(just turned, there to celebrate her birthday) were very impressed by the new play space and the dipindots for dessert. We had a great night thanks to the wonderful staff, they are always lovely.
We (family of 5) ate here recently as we have just moved to the area and had never eaten at a Zagame's before.
Food is okay but not great. Considering the cost of most meals you would expect better quality better tasting food and less of a production line experience. The meals were pumped out pretty quickly considering the number of people there.
Kids meals come with soft drink with no flexibility to have another drink (like small milkshake) if the kids don't like soft drink. Drinks are from a bar.
Staff were friendly.
Cutlery was not well cleaned and chairs were pretty dirty.
A 10% surcharge is added to bills on Sundays, which is pretty poor considering that it comes across as a family restaurant (due to the large indoor playground) and Sundays are quite often a popular day for families to dine out or catch up with extended family. This surcharge adds a lot for no real reason, especially for large families. Maybe save the surcharge for public holidays.
The playground is pretty good for a restaurant playground. The playground is the only reason I've given two stars.
Family of Pages
Went back again recently, it was good. I had a good snitzel, really enjoyed it.
The staff were quite friendly and helpful.
We went to dinner , fish platter - what l had tasted okay (small serve for $28.00) my husbands pizza had maybe one pineapple ring and was over cooked/ burnt in the bottom , an okay place if you have little kids and low expectations.
I celebrated my birthday with family at your venue. I was served by Courtney who walked from the kitchen to the entry to help me retrieve my $20- Birthday Voucher. Her friendly service exceeded my expectations. Having good front of house staff is so important in hospitality. Courtney is a credit to your team. Thanks for an enjoyable evening.
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