Natasha Tewson
20/12/2023
My review is on the dining, not the motel/rooms, as we did not stay here.
Food was on table within minutes of ordering, clearly they were pre-plated and warmed ready to be able to have been served so soon.
Despite this the roast was delicious.
Kitchen staff/waitresses/waiters lacking, very understaffed. There was a Christmas function in the function room and only one poor waitress to serve the people attending this along with all of the patrons in the regular dining area. Poor girl was run off her feet trying to do the work that actually required at least 3 wait staff minimum.
Bar staff standing around doing nothing where they could have been utilised in dining area. Makes sense when the bar is not busy!
By the time another waitress was called in we had been waiting an hour for our dessert(which we never received)so we packed up our plates, delivered to kitchen area and simply left.
Clearly the restaurant/hospitality manager is inadequate and not organising their staff properly to run the dining and function area smoothly.
We felt sorry for the waitress, she was doing a wonderful job with no support and had too many tables to serve on her own.