Booked a room stating I was in a wheelchair and needed disability friendly room. The room we were assigned did not even allow enough room to even get in the door nor navigate the hallway, there was no room to even turn the chair around and the shower had a six inch lip to get into it. They called this a disability friendly room. We booked for three days but the room was inadequately appointed for my needs, when I requested a refund I was refused

Pretty cute town. Bus service on time. Food option not wide range. Great view.

We were a family group of 20 who had lunch. Everyone enjoyed their meals and the staff were fantastic, nothing was too much trouble. Thank you.

I am not happy about my staying at hotel. It is not safe place to stay. My car was damaged at parking place provided by hotel. Hotel doesn't have video surveillance of it's territory and doesn't take any responsibility of your car. More over, my car was damaged by hotel personal or by staff of neighboring car repairs company. Do not stay at this hotel!!!!

I have just stayed at the Townhouse Burnie and I wish to highly commend Richelle and the other staff for their service.
Richelle was fantastic on reception and the young guy in the bar and dining area was also excellent.
My room allowed me to work in peace and effectively.
Food was much better than anticipated.
Intend rebooking for my next stay in a fortnight

We stayed here two nights on two occasions in the space of two weeks and both times the rooms and service were excellent - location is awesome for visiting the Salamanca and Battey Point areas

Favourite place to stay when in Burnie. Great amenities, high quality service and fantastic location.

Friendly staff but our meals took a while to come out and they wasn't busy but when we finally got our meals they was really nice

The rooms are good and spacious. It is in walkable distance to city center

Great, friendly well versed staff here. Good range of meals available and room super tidy and comfortable. Cheers Team.!!

Loved it.
The staff were friendly and helpful, the rooms were excellent. Centrally located.

We only went here for the vegan food !
Found it on an app for vegan food but they didn't had the vegan menu in the normal menu, you specially need to ask for it !
The vegan page should be in the menu, always cause it was bloody awesome food and very good prices too !!

Menu stated curry served in a roasted capsicum but it was served in a bowl with a flat piece of capsicum floating in an almost tasteless curry. When asked how my meal was I received "oh sorry". Would never eat there again. Staff were a mixed bunch, most were very professional, others not.

Lovely renovated rooms just a short walk to the waterfront. Had an excellent dinner in their restaurant

Fantastic location, top end of town. Easy access to the main road. Lovely walk into the city and down to the beach.

The staff were absolutely amazing and nothing was any trouble to them. The facilities were quite nice and you felt relaxed being there. The food was quite good and the serving sizes were big. I highly recommend staying there as the staff make it pleasant to be there.

Very friendly staff and no complaints for a budget stay in central Burnie. Comfortable bedding and pillows, nice little gym... Would not hesitate to book again for a short stay in Burnie. Taking one star as the bathroom and rooms are starting to get a little shabby.

Very large bar, plenty of different seating arrangements, quiet place to have a conversation,
Guinness and cider on tap, friendly staff,

Very pleasant stay. Room was comfortable. Meals were very good. Staff were very helpful and efficient. Rachelle couldn't have done more for us. Chris was very friendly on checkout.

Very nice room, clean. Staff very friendly and helpful. will return again .

Pros:
good location
Nice staff at reception
Clean rooms
Spacious
Great shower and water pressure
Nice big windows for lots of light and good blinds for keeping it out if you want the room to be darker.
Pub downstairs so easy to get a meal
Parking onsite
Nice pillows - bed was ok for one night.

Cons:

The room has no openable windows which wouldn't be an issue except the bathroom has no fans so as soon as you have a lovely hot shower in the wonderful bathroom, the room will be conve very steamy and humid and uncomfortable and you can't really get that air out unless you leave the front door open.

The aircon didn't really help with this issue either as it wasn't too strong.

The toilet. Ok so that was a BIG CON for me.
Ive attached pics but basically, the loo is pretty much against the wall on the left side, and if like me you're above a size... Probably 14? You're not gonna be able to sit on it comfortably. You just can't fit. I basically had to pre sitting on it sideways ? there's about 10cm between it and the wall? Maybe 15 if you're lucky?

This wasn't the best toilet experience haha

As for the hotel food downstairs in the pub, the pasta was amazing, there was heaps of seating, the staff were a bit standoffish but ok.

The roast however was not great. It was Dry, which woulve been ok except the apple sauce literally tasted sour like it'd gone off.

And their lemonade tasted like it had way too much gas in it and leaned closer to soda water. But as we only tried the two dishes of pasta and roast, I can't say if I was just unlucky with mine, the carbonara tasted nice.

Stayed here for work recently. Fantastic rooms for the rates and the food downstairs was amazing. Nice and close to work so that was also a bonus! Thankyou!

Can definately say the wine was nice..