Cardinia Park Hotel - Pub in Beaconsfield Victoria

Booked for 5 adults and 10 year old for lunch on Sunday. Celebrating a 59th birthday. Very comfortable seating and spacious. Quite a variety of meals and drinks on the menu. They cater for seniors meals and prices. Nice atmosphere. We'll definitely go again.

No stars let me tell you would be sufficient. What a disaster of a place. Don't even ask what the point of making a booking is. If you are late due to car accident on the Monash, then bad luck you get treated like you don't belong. Walk in 10 minutes after booking time and get told no sorry your table isn't available now. Then it's decided they will try find us a table, mind you with an attitude at this stage. So lucky for us we get put in the middle of the doorway. We go to order, some starters, main and drinks, a beer and a coke. Nobody ordered a coke without sugar so why do we get one at the table, send that back, a waiter pops past is this an apology for the mix up? no it's to remind us they need the table by 7.30.now the mains come out now we feel even more rushed as we get told again we have to be out at 7.30. The burger size is like Macca's and wait hang on, our appetizers where are they? Oh now we have them during the main, arancini balls the size of a plum and the Caprese Salad (tomatoes and mozzarella) 5 slices of tomato and 3 pieces of mozzarella spread on a plate. The food is of average quality and the service staffs attitude is rude and dismissive. Please avoid at all costs. Literally just money hungry, quantity over quality. Plenty of pubs around, don't bother with this one, the lack of warmth and customer service from staff is appalling.

Can't fault the staff, but I was very disappointed with my meal.
I didn't get chips with my meal and asked for extra salad.
I didn't get any extra salad and only half a cherry tomato!
Coffee and cake for the people at my table came separately and there was quite a wait, only came because we asked for the drinks.
Best thing about the pub was the metal sculpture out in beer garden.

Edit.. from the venue response. Very sure this was your venue. Walked in past the rhino. We were seated outside in the alfreso bistro area. Ordered the buritto bowl, and the bistro very cramped and dark. Added a photo to show the experience was at your venue. Worrying that my actual experience doesn't seem to match with your comment. Maybe as the venue was busy procedure was changed? My experience of your indoor bistro space was that it was dark and cramped as I walked through to order food and drinks.

First visit here. Was greeted by staff at the entrance to the bistro. There was no table service, so I was directed to order at the bar. Staff at bar, and for the rest of the visit, went from new and learning to rude and direct. Wasn't a great staff atmosphere. The food was so so.. but was pub style. Wouldn't be back in a hurry. Bistro was dark and cramped. Pity as this venue has promise.

I recently visited Cardinia Park Hotel, and while the food was excellent, there were some aspects of the service that could use improvement.

The steak was cooked to absolute perfection, and the overall quality of the food was fantastic. It's clear the kitchen team knows their craft, and this alone made the experience worthwhile.

However, it was a busy night, and the service didn't quite match the food's quality. It took a while for staff to take our orders, and there seemed to be a lack of attentiveness when it came to clearing tables and getting new drink orders. I noticed several staff walking past tables that needed to be cleared.
A small suggestion: returning to the kitchen with empty hands is a missed opportunity to keep things running smoothly.

Despite this, I'd still recommend Cardinia Park Hotel for the food alone - just be prepared for a potentially slower service on a busy evening.