Mercure Kooindah Waters Central Coast, Wyong NSW

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This venue is currently open

Mercure Kooindah Waters Central Coast, Wyong NSW

The Mercure Kooindah Waters Central Coast is a hotel located in Wyong, New South Wales.
They have an average rating of 4.2 out of 759 reviews, with the latest ratings ranging from 1 to 5.
Good fun. Hard course but rewarding when you finally hit a good shot. Pack some golf balls!
40 Kooindah Blvd, Wyong NSW 2259
This venue is currently open
Opening hours
Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Other Clubs and Pubs in Wyong

There are 6 venues in Wyong NSW. This list shows venues that are in Wyong and does not include venues that are in an adjacent town such as 'Wyong North'

Latest reviews for Mercure Kooindah Waters Central Coast, Wyong NSW

Casey Fleming
29/08/2023
The service and the room was great!
They looked after us well.
The room service for food was okay.
But wouldn't get the classic burger. It taste like I was eating pure vinegar for the mustard that it gave me a sore throat.
Kim Moran
27/08/2023
What a lovely weekend we had at the carers retreat. Lovley clean rooms. Staff were attentive and more than happy to assist in our requests. Swam in the pool and walked the beautiful grounds with all the wildlife birds. Thanks again for everything. ???
Will Bourke
22/08/2023
Great golf course. Loved the course layout, some long holes which is difficult to come by in Sydney. Cant wait to try lodgings and course next time
Jennie Keogh
18/06/2023
I had a lovely stay here for one night. The staff were very friendly and lovely. I have stayed in a one bedroom apartment and it was very clean and surprisingly spacious, slightly dated, but it really wasn't an issue. The two balconies need a good clean and better furniture to sit at. Overall I was very comfortable for the night. I had drinks at the club and sat outside, It was very relaxing, a beautiful atmosphere watching all the birdlife return to the lake for the night. The bar and restaurant are well designed and contemporary. The food was great, room service was quick. All up, very happy.
ROZ SEMTNER
14/06/2023
Lovely location. Located on a golf course. Room was clean and the bed comfortable. The view over the golf course from my room was spectacular. Even saw an early morning rainbow
Swanand Deshkar
12/06/2023
We stayed here with family on our anniversary. Mercure Hotel in Kooindah is a fantastic place to stay. The rooms are comfortable and well-appointed. The staff is friendly and accommodating. The amenities, including the golf course and pool, are top-notch. The location is serene and beautiful. Highly recommended for a relaxing getaway! ?????
Matthew Smith
08/06/2023
Great golf course, great staff, place is in serious need of maintenance... not a 4-5 star resort anymore... but still worthwhile and lovely to stay.
Adam Cavanagh (Wedding Photographer)
07/06/2023
I photographed a wedding a while back at Mercure Kooindah Waters Central Coast and just loved the whole experience.
The guest rooms are large and spacious and great for wedding preparation. And the grounds of Mercure Kooindah Waters are beautiful and well maintained and lovely for wedding photos.
The reception room is large with high ceilings and the staff were great. Great place for a Central Coast wedding.
Tasha Sylvia
16/04/2023
Beautiful location with comfortable seating areas. The bar had minimal staff available considering there was a wedding on- poor planning on Mercure's behalf. The staff were very friendly on a positive note and the food was good!
Shane Turner
14/02/2023
Our first time eating at the restaurant here. Fantastic food. The service is first class. Not too loud. Just a nice restaurant where you can actually have a conversation without yelling. Highly recommended
Christine Day
20/01/2023
Worst hotel experience.
We booked the rooms approximately 12 months earlier for a family wedding that was being held in the area. On booking we were asked to inform the resort so a discount would be applied. The resort was informed we were travelling with an elderly woman who needs a walker for mobility. The staff suggested a 2bedroom unit. A week out from the booking a phone call was made to the resort questioning about the facility's and the rooms when it was explained the bedrooms for the 2 bedroom apartment were both up stairs. We were then informed that the resort had 7 rooms still available and they would place a connecting room aside. On arrival and investigating the rooms at no stage could the elderly woman have got upstairs. The connecting rooms were on the ground floor but the shower was over the bath with no hand rails for support. The rooms smelt of cigarettes.
Staff were rude and the restaurant was understaffed so service was poor.
I made payment for all the rooms I had booked for my family on arrival to the resort and when my son and his wife arrived the following day he was recharged. The numerous times spent with reception to get the money refunded was ridiculous. This took two days and in multiple transactions.When speaking with other members of my extended family it was discovered I was charged a lot more than them when this was raised with the hotel all that was said was that was confidential and they wouldn't discuss the matter. I asked for an invoice which nobody could produce until 7days after payment and there was no obvious discount. A person by the name of Chase rang stating he had tried to phone me without success but I had had no missed calls. His explanation to all my issues he couldn't answer and ended up stating he runs his arse off in his job.
If it wasn't for family and friends at the venue the experience would have been disgusting.
saikot saha
27/12/2022
Nice place to stay. Precious room with good view. But there are few factors which lead the rating to three stars. No water bottle was in the room. Their reply after asking question was, they provide water bottles only to the members. We were paying almost $400.00 per night including breakfast, hence not having water bottles in the room was bit surprising. Even a pub hotel provides water bottles.

The breakfast time was 7 am to 11am. But on 25th December which was Christmas day, they closed it at 10 am without any prior notice or communication. That was not so good feeling when we were told the breakfast time is over. However, after some talkings they have allowed us to take the food into our room. Anyway, it was a nice hotel but the experience during the stay could have been better. We will definitely think twice before choosing this hotel again.
Jovana Jovannna
03/12/2022
The hotel rooms were dirty. Had to change three until one was reasonable.
Wanted to pay as soon as we checked in, but the manager by the name of Chase said we can pay when we leave. When my partner went downstairs to pay, my card had already been charged!
The female staff were welcoming and Tim at reception provided amazing customer service.
Justine Phillips
12/11/2022
I find it absolutely appalling that complimentary tea and coffee were not made available at a school event for the adults present. Your staff made their displeasure known when a member turned on the coffee machine. When a complaint was made, coffee machine was then made available WITHOUT milk, effectively making it a hot water device. Very poor form, considering the number of guests who paid good money to be there. Sending them to the bar to pay for coffee just added insult to injury.
Do better
JB
18/09/2022
Nice place, quite, neat, tidy and clean. Restaurant food options were a bit too classy/ extravagant for me so got food elsewhere, but would stay again.
Andrew Curtis
23/08/2022
I stayed for the last 2 nights. Sunday night and again Monday night. My wifes mother was in her last days. Tim at front of house and the restaurant manager and her staff were amazing. So kind and genuine. Thank you so much for your kindness and making us feel so welcome. ???? can't rate you guys high enough. Definitely be back under better circumstances.
Riana Das
20/07/2022
Thoroughly enjoyed my stay here with the family. Check-in was great and the lady at reception was very professional and kind - such a nice start to our stay. We even received some nice surprises upon entering our house. The 3-bedroom townhome was beyond my expectations - so spacious and the corner room had absolutely stunning views of the pond and golf course. It was such a comfortable stay and we will definitely be back. The whole family enjoyed it. What a lovely place.
Lara Field
03/04/2022
Worst day spa treatment I've ever had. I've been here before and had a lovely experience. This time was terrible. Booked for a facial and massage- 2 hr treatment. . Kate was the therapist who on arrival did not greet me, instead sat in front of the computer for a few minutes. We moved into the treatment room where she explained how awful my skin was, while her phone kept binging with notifications until she laughed and said I'd better turn that off. The goal of care was relaxation. The massage was rushed, had no balance eg what she did to one side she didn't to the other. It was like she was making it up as she went. Hands were cold at all times and her nails dug into my skin. Facial was also rushed, when removing g product it was like I was being washed as a little kid by mum with a flannel. The best bit about the facial was the steamer. The arms/neck/ chest/arms massage was no where near the time that should have been spent. She spent the majority time scratching my scalp. There were long periods of nothing occurring- just lying there. My appointment was at 10am, but I was asked to get there at 9:45. I was ushered into treatment room at around 10:10 and treatment finished at 11:45.
I ABSOLUTELY do not recommend the therapist Kate. Total waste of money.
Emily Burns
24/03/2022
Although I think this place could be very lovely I was disappointed. There was mould all through the curtains which lead to me sneezing all night. When I raised it in the morning they indicated they would send a cleaner. I truly hope they remediate the issue properly as they really didn't seem to take my concerns seriously.
Michael M
29/12/2021
This was such a great find. not in the town - but close. Lovely spot - AND - they accept dogs - even treat them like humans. The Club is lovely - and the breakfasts excellent. Top staff and easy parking. We actually slipped into town and got the makings for a "Ploughmans" dinner. Superb in the room with our own alcohol. But the Club has a fine restaurant - so use it if you have the time. A lovely walk in the mornings. If you like golf (or not) stay a few days and have a round. I'd recommend at least 2-3 days - but even o/night is good. Reception staff were very good.
D. .M
08/12/2021
I'm not sure if the food is just really bad for events, but oh boy. We attended an event here this week and were warned about the food by friends - they were not wrong. I ordered a vegetarian menu and the entree was a small salad with a bread roll. For the main...... a salad with a tortilla. So, for $75 - two small salads (or plates of lettuce). My husband (who is gluten free) enjoyed the exact same meals but instead of the bread roll and tortilla, he got.... a slice of toast. I've never, ever had a worse meal at an event in my life. It's a great venue, but the food for special events need serious attention.
Max Cameron
06/06/2021
Had lunch there and it was very nice. Surroundings are lovely, service was excellent and quick. I recommend the restaurant for lunch
Gill Davel-Lafferty
26/05/2021
Issues with retrieving my booking and then the room type I booked was not available. Room / apartment I was allocated smelt very musty and felt like their emergency room as was a bit dusty and needed some TLC.
Mould in the shower.
Staff tried their best to make my stay as comfortable as possible and arranged a dinner reservation for me even though the restaurant was fully booked. Food was good - but would have appreciated more veg with my steak.
The grounds and golf course are very pretty and well maintained- if they showed the same attention to detail to the reception area s and rooms this could be a lovely place to stay.
Cheryel-Ann Hanney
30/04/2021
Beautifull but our air con didn't work, a handy man came and tried his best,that's fine but a spare blanket for the lounge room would have been handy
Natalie Fitzgerald
06/04/2021
The staff were kind, friendly & went out of their way to make our stay a great one. Thank you to everyone. Some of the best service I've experienced

The room was spacious & clean. Foid was good & reasonably priced. Highly recommend for families.

Pro-tip - the sofa bed is pretty uncomfortable but but the matress on the floor & you're all good!
Mary Bancks
05/04/2021
The food for dinner, lunch and breakfast was amazing. The service very friendly and great accomodation.
Christian Stokes
08/03/2021
Good fun. Hard course but rewarding when you finally hit a good shot. Pack some golf balls!
Asad khan
24/12/2020
Great hotel service! And great accommodation experience collectively. on a downside however the lack of cooking tools and utensils was an issue.
Ginalyn Luzung
22/11/2020
It just BEAUTIFUL.... we really had so.mich fun staying in this hotel great amenities they have 2 pools indoor and outdoor and they have a kids play area you can have do barbecue too while kids playing at play area or do swimming...it so clean and nothing to regret that I come to this place...so helpful staff member they really looked after us... we got a nice view here and nothing bad to say.. 2 big spacious room..We stay here for 5 days and nothing to complain. Honestly highly recommended...YUMMY Breakfast too and ambianceis perfect....
Michelle Mitchell
19/11/2020
Excellent place. Friendly service and the food at the restaurant was excellent. We had lunch with friends of ours who were staying there and their apartment was great & very roomy.
K Raheja
10/11/2020
Stayed here for a night. It's a pretty place to spend your day. They have various outdoor facilities- tennis court, swimming pool, golf course.Rooms were clean and staff was really sweet and helpful.
chris maher
31/08/2020
Challenge to even great golfers
Alexandra Vrachas
30/08/2020
We have been going to kooindah waters since 2009 and have kept going back because we have had a great time. I am writing this because I appreciate how difficult it is for the management and staff to have to keep up to date with the ever changing Covid rules. What I can say is they really do try and make great efforts to really please on all service levels and do a great job. The Covid rules are there to protect us all which I respect. However I think enforcing them would also be challenging. So a big thank you to you all for continuing to keep up the service levels and continuing to make our stay enjoyable.
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