We stayed in room 33 Saturday night. Reception not attended entire weekend, so got keys from lockbox which was fine. What was not fine was that the door would not open from the inside, and only sporadically unlocked with the keycard from the outside. Luckily we are both young and thin, as we had to climb out the window to open the door from the outside once we realised the door wouldn't unlock from the inside. Then we just left the door slightly open all night to avoid being locked in again. There was a safety chain but the latch was missing on the door so was essentially useless- meaning anyone could just walk into our room that night. Plus the window wound open so to be able to get out that way you have a maximum of about 30-40cm width- anyone older or even average weight simply would not be able to get out- and then what do you do? Call the unattended hotel desk? No emergency number in the actual room. What if there was a fire? I considered calling the emergency number they have at the reception door after we got out but thought- what's the point? We knew it was fully booked that night as friends had tried to stay- so we would be stuck in that room anyway. No one at reception when we left of course so no one to tell about the issue in the morning to prevent it happening to someone else. So commodore regent hotel- fix room 33!

Very dissatisfied with most things about the motel. No basic bathroom necessities i.e hand towel,face clothes,shampoo / conditioner. No microwave, no plates or bowls, and only 4 tea bags provided. The bathroom sliding door would not close. The furniture including the bathroom mirror was very dusty..only good thing about the place was the hot shower. Not good value.

Excellent location, basic rooms and uninviting service.

Very basic rooms and if your visit is during the weekend there is no reception.
Word of warning to mac users: some of the power points were hard up against horizonal trim, mac power supplies wouldn't plug in.

There were no plates or bowls, the room was very dusty, the free wifi didn't work on any of the devices we tried. Nothing in the room explains how or when to get help, there no information about what to do with dirty dishes, and the rooms are noisy (from other inhabitants, felt like thin walls and ceiling). No recycling bin was a surprise, but not something I'm basing my review around.
The bathroom lock/latch didn't work and the room door only latched if pushed/pulled quite hard.

I accept most (all?) my comments have been covered in other reviews but it felt important to provide mine as it seems a lot like many visitors are blinding giving this place 5 stars based on being near a park. The park accross the road is great to have, but that doesn't warrant a good review _for this establishment_.

Good place for a weekend trip and very reasonable pricing.
Pros: perfect location, nice clean rooms, friendly remote check-in assistance, great shower, nice smelling bathroom products, biscuits and 2 milks provided.
Cons: bed is EXTREMELY hard, no face washer/hand towel, only shampoo provided in shower (e.g. no body wash?), internet completely unavailable.

Pros definitely outweigh cons and we will be back again. Hopefully beds will be updated before then!

No fault of the management, however, room next door was occupied by several kids who considered it acceptable to run up and down the balcony, bounce on beds and slam doors constantly until 11pm.

Yevett - person who answered our call at 9pm when we checked in room 8, was rude and passive aggressive. We called as the internal safety lock was broken in the room's main door which didn't make us feel secure at all. She said her solution is to make us move to other room where the problem was same. She claimed she was in training and her boss didn't answer her call.

It has been difficult for us after a long day and with our little one. We have to stay here tonight but I dont think we can sleep at all as it felt any one could simply come in at any time from out. DO NOT STAY HERE

Update - the owner who responded must have missed the photo i posted but s/he decided to respond now in public but didn't have a courtesy to look after us when we stayed in their hotel, LOCK in the second room was not working (second photo shows no hole to get the lock working) digital lock or this or that, does not matter. Also, this place is weirdly built, different levels with stairs only so we were moving our things from one room to another with our son in the middle of the night. The kettle in the room was mouldy YUCK

Very tired rooms however clean beds extremely uncomfortable, restaurant overpriced for average meals. Only upside of staying here is that is close to the CBD.

Very good location and close to the CBD. You can walk to the CBD and be there within minutes. There is also a park across the road from the hotel. A car park is also available onsite for those who want to drive directly to the hotel. The owners seem to respond quickly to enquiries as well. Rooms were clean. Bathroom seems quite modern too. This hotel has sufficient facilities for mid range budget customers.

We spent a few days here with my family, we booked two premium twin rooms which comes with a double bed and single bed. While my family was in the other premium twin room. We both agreed that both my double bed and my families beds both felt like we were sleeping on cardboard..i think it really needed a new mattress... It felt like you slept on the springs of the bed frame.. We ended up with very sore backs, sleeping on the beds for a couple of days, if we were lucky to sleep at all. Luckily we had a single bed too... The single bed was a little more comfortable than the double but still rock hard. The bed sheets were not the most comfortable either.. It felt very rough... I would personally bring my own as it's more comfortable and has a higher thread count.

The table and surroundings were very dusty..it felt like someone hasn't stayed in the room for a while.. We had to wipe the dust off the tables and furniture. On the last day we double checked if we left anything behind and found a sock under the bed. Probably left behind by the previous guest...

The wifi was super slow... I just ended up using my own data instead, at least it's more reliable.

Please note there are no room service on weekends... only weekdays, luckily they gave us a few more towels when we arrived on the weekend. However if you want to use your own towel it won't be an issue at all. The shower and bathroom is good size. The hairdryer is quite weak...its the ones that are attached to the wall.

On a good note it is at a very good location with plenty of parking, walkable to cafes, pubs the park is literally across the road. Depending which room you're allocated you may or may not get a view of the park.

If my family didn't already book it I would personally rather spend more money and stay at a more comfortable hotel and enjoy the trip more.

Lovely Lady abandoned her gardening at home to drive down and check me into a room, great rooms ,reasonably priced, and good central location

Noone at reception as they send you a safe code to get your key which means they couldn't be bothered with guests,,room was very basic & extremely overpriced,this accommodation would be no good if you have any mobility issues as it sits on a steep hill with bumps & steps.
Cannot recommend & will not return.

Thank you, Commodore Regent for the 3 nights. When I arrived I checked everything and I don't think there is a problem here. Even my friends said it is worth it. I'll be back soon

Thank you, Commodore Regent for the 3 nights. When I arrived I checked everything and I don't think there is a problem here. Even my friends said it is worth it. I'll be back soon

Thank you, Commodore Regent for the 3 nights. When I arrived I checked everything and I don't think there is a problem here. Even my friends said it is worth it. I'll be back soon

Quite, comfortable room. Comfy bed, would stay again

I like the good service of the information desk up the front, the location is easy to access and the town is tourist-friendly. But the hotel room on the upper floor has stairs and before the stairs there is a concrete bump which can lead to trip Hazard. Overall I would like to say that I recommend this hotel.

OK but no lift access

Good location, friendly people. Room had plenty of space and comfortable.

I now know you don't like any form of cooking but a toaster would be nice

Stayed only one night and it was great.. really good communication from the hotel

Good accommodation great location across from the park

Where do i start didn't get the room I requested, staff most apologetic the next day no one on premises when we arrived offered to move us but was to hard we were only there for 2 nights. The last straw was we asked to book in for tea at the restaurant on site told not too busy come in when you are ready, which we did only to be told can you come back in an hour, which would have been 8pm to late for us to eat. So our review will not be good

Rooms are tired and disappointed that despite signage is up saying to leave towels on bathroom floor if needing change with "please make up room" sign at the door by 10am, room wasn't made up. Sadly too, no one was at reception to request for extra towels. Kettle had foamy green bits in it and ironing board was broken. Top location and expected more from good reviews, but never returning.

The rooms are clean and tidy and have everything necessary, I definitely think they are a little overpriced for the size and quality, and also there was a phone to call a taxi and we were later charged for using it, however nowhere did it warn that we would be charged. So we definitely felt a little taken advantage of. Not a bad experience over all, but not value for money either.

Pre booked, arrived tired and Tina was at reception was waiting with my key.
My room was way up the top and was offered a closer room but was happy as I could order my meal in my room after a great shower.
Room was clean, refurbished and bed was comfy and not too soft.
Food was great as it was my last visit but missed my steak tartare as menu just changed.
If stairs are an issue, request a lower one.
Would recommend...