Tori-lee Davey
18/01/2025
Booked the beer garden for a birthday - was told I would have use of the pool table (coin operated) and table tennis. Expecting 30 or so guests, some eating, some not. Basically just for beers in the garden.
I booked a 3 hour session. We arrive at 12pm and are told that we have 2 hours as they have a 21st at 2pm... this includes time to allow guests to arrive, mingle, have a few beers, or order food and eat.
Staff were rude and inconsiderate, becoming frustrated when people were mingling across the beer garden instead of remaining seated at their ridiculous 30 person table that they had arranged for us even though I said I didn't want formal dining.
Meals were tiny and the menu was "restricted" as there were too many guests - we also weren't told this until arriving, basically we were offered items found in the freezer section of Woolworths. Not even a kids menu even though they were aware 10 kids were attending.
Staff were clearly bothered by kids moving around the joint, not even wanting to offer up bats and balls for the table tennis....
We booked months in advance but were still made to mediate independently with the party who we had been double booked with, staff made it look like we just turned up.
The shittest experience I've ever had at a pub, and an absolute let down of a birthday. No wonder it's free to book.