We were very happy with our two-night stay at Ballarat's historic Craig's Royal Hotel. The staff were polite, professional, and helpful, and the room was reasonably priced and comfortable. The heritage decoration and details were exemplary, and the breakfasts, included in the tariff, were excellent. We felt, nevertheless, that the hotel's reputation as 'an icon of the Victorian period' and the choice of prime ministers and princes has been put at risk by the inclusion of a Gaming Room that looks no different from the type you would find in an ordinary suburban club or pub. It was no doubt added as a financial necessity, and perhaps an acknowledgment that times and tastes have changed, but poker machines do not sit comfortably with the published history and image of Craig's Royal Hotel as a place that has catered for discerning customers. This is not a snobbish reaction, but rather an observation about the confusion one glimpses about Craig's present
place in the market.