Crown Hotel - Sydney, Sydney NSW

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Crown Hotel - Sydney, Sydney NSW

The Crown Hotel - Sydney is a hotel located in Sydney, New South Wales. They have a bar, great food and drink options and offer accommodation. They also have a great dine-in restaurant.
They have an average rating of 4.2 out of 281 reviews, with the latest ratings ranging from 1 to 5.
Crown Hotel - Sydney is in Sydney so why not stop by when you are there next.
5 stars for this great place to stay and have a drink. Great food and a old heritage pub in the middle of Sydney. The rooms have been renovated and the pub all round. Great roof top bar. Hats off to Grant for a great establishment and great staff and thank you to the manager Col for the early check in and great hospitality.
160-162 Elizabeth St, Sydney NSW 2000

Opening hours

Monday: 10:00 AM - 04:00 AM
Tuesday: 10:00 AM - 04:00 AM
Wednesday: 10:00 AM - 04:00 AM
Thursday: 10:00 AM - 04:00 AM
Friday: 10:00 AM - 04:00 AM
Saturday: 10:00 AM - 04:00 AM
Sunday: 10:00 AM - 12:00 AM

Opening hours

Monday: 10:00 AM - 04:00 AM
Tuesday: 10:00 AM - 04:00 AM
Wednesday: 10:00 AM - 04:00 AM
Thursday: 10:00 AM - 04:00 AM
Friday: 10:00 AM - 04:00 AM
Saturday: 10:00 AM - 04:00 AM
Sunday: 10:00 AM - 12:00 AM

Clubs and Pubs in Sydney

Including this venue, there are 74 pubs, 8 clubs and 12 bars in the Sydney area

Latest reviews for Crown Hotel - Sydney, Sydney NSW

Nicole Ingram
07/04/2024
Beautiful pub with amazing meals.
The staff were very helpful and their service was brilliant .
Roden Hung
09/03/2024
I attended a farewell gathering for a friend on a rooftop bar last Friday night, which was marred by an unfortunate interaction. The venue is quite nice, with a lovely rooftop ambiance that we were initially excited about, given its proximity to our workplace. However, the evening took a turn when we encountered the bar manager (I presume), who displayed an unexpected level of rudeness and complete lack of customer service.

Earlier in the night, we had ordered a particular drink from one of the bartenders without issue. When we attempted to order the same drink later from the manager, he informed us he couldn't make it, dismissively remarking that the bartender who had previously made it was sent home - an unnecessary comment. Subsequently, when we hesitated to choose an alternative drink, the manager urged us to hurry and advised us to decide on our order before approaching the bar next time.

In an attempt to address the disappointing encounter with the bar manager, I spoke with one of the staff members downstairs, sharing my concerns about the manager's behavior. Surprisingly, the staff member acknowledged that this was a typical demeanor for the manager, suggesting a recurring issue with his attitude towards guests.

This interaction was particularly disappointing, overshadowing the otherwise pleasant atmosphere of the rooftop.

We also ordered food from here some weeks ago. What we ordered did not meet our expectations.

It's unfortunate, as the venue itself has a lot of potentials and is conveniently located for us.

Wouldn't recommend this venue.
Anthony
27/02/2024
5 stars for this great place to stay and have a drink. Great food and a old heritage pub in the middle of Sydney. The rooms have been renovated and the pub all round. Great roof top bar. Hats off to Grant for a great establishment and great staff and thank you to the manager Col for the early check in and great hospitality.
Ngoc Vuong
31/01/2024
I've booked for the crown experience deluxe king size bedroom for 2 nights with total cost of $1498. When we checkin to our room we have encounters many issues with the room.

Bed size table was broken exposing wires, shower only released hot water because the button to control the temperate was jammed. The sink was jammed. We had to called to request for our champagne bottle as there was no champagne on arrival. In addition, when we contacted the guests service team explaining to them about our issues. We did not receive any apology for the inconvenience it has caused us. Instead we only received a cold and rudeness from the guest service team (named Samuel).

Room is compatible to The Star and Sofitel. Definitely not the 6 stars experience.

We did enjoyed the pool, the view, the gym and the breakfast. But the major let down for us is the customer services and the room.

When we ask for compensation they only allowed us to have a late check out at 1pm. But offer no apologies or discount on the room due to the inconvenience issues we had encountered there.

We are truly disappointed.
Angela Hird
02/11/2023
Have had a few great meals this week, lunch and dinner. Basic menu but tasty, fresh ingredients well presented. Happy staff, drinks at great prices and location close to accommodation. Reno's look terrific. Congrats on a great Aussie pub
Adam Motta
10/09/2023
Good at the bistro was awful and the waitress was rude and obnoxious. When she came around to ordering our food she was incompetent and very impatient. Would not come back
Music Community
15/08/2023
Good selections of beers and drinks. Nice renovations. Still a heritage feeling with blend of modernisation.
Roof top is one of the best in sydney, specially rooftop food menu. I would highly suggest check out dining area and food as well.
Megan Mowchanuk
04/07/2023
They're back after 3 years! Food as wonderful as ever. Had a great night in the restaurant with the family. Well guys!
Michael Stythax
04/07/2023
After a long wait for the massive renovation the crown has become very cozy place. The food is delicious, and the feeling of heritage of the place is fantastic.
SIMON SPENCE
29/05/2023
If there was a 10 star rating you would get all Ten Stars!! The Concierge, The Check in Desk, the Awesome lift system, the Room is Magnificent (love the Toilet) the Restaurants & all staff are great & very helpful, we don't gamble, for us it's all about the Room & Food & Wine, we will definitely be back, absolutely made for an Awesome Weekend! Thankyou Crown!
Michael Carrabs
12/03/2023
Was expecting more from the Crown, especially as it's quite expensive. The rooms were quite modern and I liked the use of technology such as electronic blinds controlled though an iPad but there were quite a few things that didn't work like charging ports and the self cleaning toilet. The pool was quite nice with a view of the city but was smaller than I expected.

I also felt the service to be lacklustre, you didn't feel like a guest but rather a room number and there were a heap of mistakes that were made that seemed quite simple like requesting a face towel multiple times and getting a regular towel each time or leaving a stained towel in the tub that got hung back up.

Also I feel that the breakfast at epicurean should offer a guest experience and a seperate public section as it's always overcrowded and diminishes the experience for hotel guests as there's a line to get in and it takes a lot of time at breakfast stations.

In summary given the price it wasn't really worth it. It felt very commercialised and the experience was lacklustre compared to other luxury hotels I've been to that were in a similar range.
Bruce McCallum
10/01/2023
In November 2022 we actually stayed at the Crown for one night. As you would expect from a virtually brand new 6 star establishment the room we had was luxurious, large and had a great water views down towards Darling Harbour. The service was impeccable and the room was spotless. Breakfast was included and the choice and varieties of food was magnificent. Not cheap, as you would expect, but definitely worth it.
Marie C.R.
27/09/2022
Wow, what a luxurious experience! The staff greeted my cousin and I with refreshers while we wait ( hehe a less than 5 mins wait btw). The Staff were courteous, warm, vibrant smiles! I felt like I was the only person there. Service was amazing And the Massage was even BETTERRRRR. I was ranting about so much my boyfriend decided he would go the next day! And he loved it as well. They have set the Bar xo next time I'm in AU the Crown is one of my first stops.
Cameron Adams
07/12/2021
Generally a good atmosphere with decent bar & gaming area.
Unfortunatley on one occassion there was a female staff member whom was abusing 2 patrons for no apparent reason & she wasnt in uniform & appeared to be quite aggressive in demeanour.
Generally speaking the place has a good atmosphere & staff are friendly but this occassion gave me a bad taiste in my mouth,no food avaliable there
Sarah Roach
16/02/2021
Had the best time staying at the hotel with some girlfriends. Service and everything was great!
Kristina Przinova
11/02/2021
I called up to book the Waiting room bar for my 30th b'day for a total of $15-20 people - the person on the phone told me I had to spend a min of 2.5K within 2hours and after 2 hours our table outside will be giving away she said "obviously to someone else" I asked her how I'll host drinks and canapes for my friends that way and she said that's what they do. Money hungry venue.
Alison McCutcheon
03/02/2021
Terrible service! Perhaps it was the waitperson's first day, but it was like she had never worked in hospitality before. We were just there for drinks and ordered 2 glasses of wine. The waitperson brought the 2 bottles of wine out, but no glasses. She lingered around our table holding the bottles as though we were supposed to do something to go and retrieve glasses. When she came back, she filled one of the glasses about a centimetre below the line on the glass. When we asked her to fill it to the line (the glass of wine cost us $20), she seemed very perplexed.

It was also extremely hot sitting in the sun and there were no awnings to stop the beaming sun. Our glasses of wine got very hot very quickly. It's like this place has opened a bit early without being fully ready for customers. A shame as it's beautifully decorated.
Tammy Ferguson
21/01/2021
This hotel is world class, amazing amenities and service. Woodcut, Epicurean and the Teahouse all fantastic.
Brad Beeby
17/01/2021
What a fantastic restaurant.
The service was flawless and the food being at the highest level as expected.
Great view.
Keep up the good work.
Lord Shrek
06/11/2020
Quality, Shrek Approves
Arporn Gruadnok
23/08/2020
Great peoples, great company, great foods, good drinks, warmth welcome specially Mr. JOHN the owner of the Crown, Grant, Forrest, James, Grance, Gavin, Issy, Evie, Marks, Peter, Tony, Davo, Scott......... ..
vk flynn
19/08/2020
This is not the crown casino but a small hotel on the corner of Elizabeth and Goulburn St. Stayed at a motel near by so we went there for evening meals. Food and service were excellent.
Nalaka Prasad
05/08/2020
Hi I would like to get your Human Resources contact detailsI heard your property is the best place to stay
Matt Stevenson
08/01/2020
Fantastic traditional pub in the heart of the city, with a great bistro as well. Best thing about the place is the way the staff treat all the customers like family. That's why its,my favourite watering hole in the city
Hannah Lee
04/11/2019
Absolutely delicious! The building itself is quite old, but inside has a very clean dining area. Had to wait a while for our food to be served, but other than that, the Rump Steak and Chicken Schnitzel was just amazing.
Rose Lee
04/11/2019
Absolutely delicious! The building itself is quite old, but inside has a very clean dining area. Had to wait a while for our food to be served, but other than that, the Rump Steak and Chicken Schnitzel was just amazing.
Aditya Gollakota
21/11/2018
A nice bar in the city with some good beers on tap. The staff are really friendly and know the repeat customers by name and order. I found that their lunch specials for food are decent and priced well, however the rest of the menu seems pricey for the venue. Drink prices are pretty reasonable and operating hours are till late.
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