Crowne Plaza Sydney Darling Harbour, an IHG Hotel, Sydney NSW

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Crowne Plaza Sydney Darling Harbour, an IHG Hotel, Sydney NSW

The Crowne Plaza Sydney Darling Harbour, An Ihg Hotel is a hotel located in Sydney, New South Wales.
They have an average rating of 4.3 out of 508 reviews, with the latest ratings ranging from 3 to 5.
Crowne Plaza Sydney Darling Harbour, an IHG Hotel is in Sydney so why not stop by when you are there next.
One of the most amazing hotels with reasonable pricing and brilliant location. Duty manager Janelle was fantastic with her customer service. We will visit again soon '🏼
58 Bathurst St, Sydney NSW 2000
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

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Latest reviews for Crowne Plaza Sydney Darling Harbour, an IHG Hotel, Sydney NSW

Soham Sengupta
05/04/2024
We had a wonderful stay here during the Easter weekend. We came in a little early but Jocelyn at the front desk was so helpful and was kindly able to check-us in early (major shoutout to Jocelyn!). The room was extremely comfortable with a soft bed & good air-conditioning. Loved the rooftop pool in the midst of the city and appreciated the drinking water stations found on every floor to get water. Would definitely comeback to this hotel as it was close to all the major attractions and with a great staff.
Mark Valenzuela
04/04/2024
First impression is very nice! This is our first trip to Australia from Honolulu, Hawaii. Very clean room. Our culture shock was how they operated their elevators. Like all hotels we have been to, you need to scan your room key first then select the floor you need to go up to. From there, the indicator will inform which elevator to go to. We had created a long line of other guests along the way (LOL) but all was good after the first day. Second best thing about this hotel is their breakfast restaurant (we had the breakfast package with our room). I was blown away with their choices of food and presentation to include a buffet bread, fruit and yogurt line. See photos. If I were to compare our last two years of traveling through the US and Canada, this hotel would be it, actually because of the breakfast assortment (lol). This hotel also included a medium size infinity pool. Kids enjoyed very much.

Thanks again Crowne Plaza-Sydney. Thank you for the hospitality! Aloha!
Kellie B
28/03/2024
Had a fabulous stay - hotel very clean, safe and quiet. Staff very pleasant and helpful. As a solo female traveller i felt very safe in the hotel and surrounds.

Perfect location to walk to the city, opera house and darling harbour. I loved being able to walk to my conference each day with ease.

Town Hall station very close for easy access to the airport.
David Blackwood
12/12/2023
Lives up to its reviews!

Stayed in Vibe Hotel across the road for two night prior to staying at Crown Plaza. What a relief, this hotel was such a step up from where we were. Check in (super friendly and efficient reception staff), overall service, rooms, super comfy bed all excellent and great cocktails at the bar!

Also loved the filtered water feature on our level.

I will definitely be staying at this hotel for any future trips planned to Sydney.
Ross Woodward
29/11/2023
Such an amazing hotel I didn't want to leave! Conveniently located, I arrived early and was able to drop my bags off and make use of the gorgeous rooftop pool. I received an email once my room was ready which was appreciated. The reception staff were very friendly and pleasant. The hotel is very modern from the smart lifts, to modern convenience items in the rooms. Free reusable water bottles was very welcome as well as the great selection of high quality coffee and teas in the room including a small carton of milk/cream which was replenished daily. The bathroom was well equipped with eco friendly products in case you needed or forgot something. The bed was possibly one of the most comfiest hotel beds I've slept in! Everything was so soft and comfortable I slept very well. The pool are was so nice and relaxing and the gym was very well equipped. I didn't make use of the bar/restaurant as there are plenty of places to eat locally but it looked nice with a daily happy hour and lunchtime special offer. I would certainly choose this hotel the next time I return to Sydney.
Lisa Flanigan
22/09/2023
Mid-week stay for work trip. Facilities terrific and rooms really well appointed - bathroom had everything I needed and some of those items you can easily forget.
After a delayed flight and a much later than expected arrival, it was too late to head out for dinner, so tried room service and was somewhat disappointed. Food arrived in good time but without the ordered drinks. Steak was cool to warm at best and the salad ordered was wilted and a very small serve. For the price, not really up to standard.
THOMAS DAVID
14/09/2023
The hotel is located near the Town Hall. The Main Street two blocks away there is a movie theater, shopping center, restaurants and even a Starbucks Coffee Shop that accepts the US Starbucks' card. There are local street buses that past in front of the hotel. There is trolley line two blocks from the hotel. There is an underground train station two blocks from the hotel.

The hotel is located on a one way street and there is no driveway in front of the hotel.

The staff at the hotel is outstanding. One of the warmest staff that I have met. The breakfast buffet is well worth the cost eggs to order or any of the selected dishes that is on the menu plus a full salad bar and coffee the way you like it.
The elevators to the guests rooms are security controlled and security cameras around the hotel. The Internet service was very good. Very easy login recognizing IHG membership. The room layout was very good everything that a guest away from home may need.
Mitchell Smyth
09/09/2023
Stayed at the Crowne Plaza for a mid-week work trip and had a great time - clean, comfortable and well-appointed room and ideal location only a couple of minutes away from Town Hall Station (airport train) and George St. Good options with the breakfast package, and the bar on the lower ground floor was a nice spot for a drink/meal after long days at a conference. Candy and the rest of the team were polite, friendly and attentive. Would happily stay here again!
Jorja Wallace
27/08/2023
I stayed at Crowne Plaza Sydney Darling Harbour for a national conference and cannot fault my stay. Great room, comfortable bed, fantastic service and close to everything I needed. Breakfast on site was great, as was the bar. Staff were incredible - friendly, helpful and available - and they took extra special care of my toddler when he joined me later in the week. Will definitely be back!
heidi Bisafar
26/08/2023
I can't think of anything negative about this hotel. Rooms are super clean with generous space. Location is perfect and the outdoor pool area is really nice. They've thought of everything in the design and used great materials.
But the most impressive factor for me was how green this hotel is. They don't use plastic. Even the water bottles are glass and there's a water refill on each floor to save more plastic. All single use materials are bio degradable. I was super impressed by the amount of these details.
Claire McCann
12/08/2023
Recently had a wonderful four night stay at the Crowne Plaza Sydney Darling Harbour. The location is excellent, it is in the heart of downtown and makes walking to different areas of Sydney easy. The staff were friendly and our room was gorgeous. The bathroom was nicely updated and the studio/open floor plan of the room itself was modern and airy. If returning to Sydney, I would not hesitate to stay at the Crowne Plaza.
Melissa Abrams
02/08/2023
We recently traveled to Australia from the United States for our honeymoon. We visited 3 cities and stayed in 4 different hotels. The Crowne Plaza Sydney Darling Harbour was the best of the four hotels we stayed at. They went above and beyond to make our honeymoon special, including a welcome gift upon arrival. The hotel was super clean and all staff were friendly and eager to answer questions and help direct us as needed. The bed was comfortable and room amenities were great. The breakfast was also delicious and included many choices. It was within walking distance to many activities and a train station to get us anywhere else we needed. We would definitely stay here again if we ever go back.
Jonathan De Leon
25/07/2023
My partner and I stayed here for a special trip occasion and everything was excellent! The staff are very friendly and helpful. The food at the buffet and breakfast was great. Additionally, the facilities and room were perfect and roomy as well as aesthetic. The hotel is even environmentally conscious which is a plus. They also have a central location in the Sydney CBD close to all the landmarks and attraction and good food. Would recommend to any and everyone!
Thomas Nasiatka
24/07/2023
The Crowne Plaza Hotel Darling Harbour is a fantastic establishment that offers accommodations near one of Sydney's prolific landmarks. The hotel is clean, generally quiet, and staffed with wonderful professionals who are courteous and kind. Of note, Aimee, Gabrielle, and Jason were particularly helpful throughout our stay. Originally, we were assigned to an 8th floor room with windows that faced a busy road that caused noise to be heard throughout the night. Upon our request, they quickly reassigned our room to a quieter corner of the hotel and the remainder of the stay was terrific. The cafe adjacent to the front desk provides excellent coffee, and the breakfast buffet offers terrific variety. I would absolutely stay in this hotel again.
Eliza Cowling
01/06/2023
I stayed at Crowne Plaza for a work trip and it was fantastic. The location was central and easy to get to everywhere. The rooms were awesome - clean, modern and spacious and the bed and pillows were extremely comfortable. Definitely get breakfast included because it's not standard hotel breakfast, it's more like a cafe and my colleagues and I really liked the food.
Mara
15/05/2023
I recently had the pleasure of going to a Mother's Day high tea at this wonderful hotel and I cannot recommend it enough! From the moment I walked in, I was impressed by the modern and stylish decor.

However, what truly sets this hotel apart is the exceptional staff. The front desk was always friendly and helpful, and the waiters went above and beyond to ensure that my glasses were always filled and needs met. Nothing was too hard for them.

Overall, I had a fantastic experience and would recommend this hotel to everyone! I will definitely be booking in a weekend staycation here. 5 stars all around!
Xen Bakas
25/02/2023
Stayed at the hotel during a weekend getaway and had the best time in a long time!!!! Being self employed and owning a handful of small businesses over the last 25 years I know how hard it is to find good staff that are motivated and willing to go the extra mile to serve customers to the best of their ability that's why I feel I need to write this review and give credit where credit it due. The fellows name is Michael and I can't speak highly enough of this guy. He took the time to get me up to speed with the tv in our room with all its menu's and features and how to bring up room service on it too. Asked him about the pool and he personally took us there even though he was flat chat on a very very busy day. Absolute gentleman and an asset to any company. Next morning we met a lovely lady in the lobby named Robyn. Super friendly with the warmest of smiles that greeted us every time through the duration of our stay. She asked us about our day and if we had any plans and then remembering what we had told her when we seen her later in the day. We accidentally spilled a bottle of drink and Robyn stopped what she was doing and had it cleaned up immediately. Just awesome people that made the stay very memorable.
Thank you very much for the amazing hospitality. Will definitely return.
David Watkinson
10/02/2023
Everything about the hotel was of the highest quality. We were able to check in early. The room was comfortable and spacious with excellent fittings and superb bathroom. Breakfast was very good with plenty of choice and variety. The staff couldn't have been more helpful. The stay was a great experience.
Miss G
12/01/2023
First time to stay in this hotel and we had a really great time.

The executive twin room we booked is luxurious, cozy and comfortable. Loved the comfortable bed and pillows. Very clan and well maintained room. We included breakfast with our booking and glad we did! The location of the hotel is central and is walking distance to Chinatown, Darling Harbour/Square and Town Hall.
Rachel
19/11/2022
Have stayed here on 3 occasions in the past 9 months and all have been enjoyable.

Breakfast is absolutely delicious! Great selection of hot foods made to order and cold items ready to go.

Some small issues we have come across, possibly due to new staff. In particular where we had a package the first visit that included parking but tried to charge me on check in and again on check out for it separately. Another time we prepaid but staff weren't sure and tried to charge again.

The first time the room was on the smaller side but the following two times we were on the highest floor and a middle floor laid out differently and felt much more spacious.
I'd love to try a junior suite sometime to compare.
The third room we stayed in wasn't cleaned properly and there was some sticky stains on the tabletop near the tea/coffee making.

The pool area is beautiful - perfect on a sunny summer day for a dip and a drink (or the other way around in moderation of course).
Shenita Condon
22/10/2022
Upon arrival staff were very welcoming and accommodating. Check in was quick and seamless.

Upon entering our room, we had noticed little touches and compliments in addition to a thoughtful welcoming card. I would like to thank the receptionist who assisted with our check-in for the welcoming card and ensuring our stay was comfortable.

Whilst staying we enjoyed a light lunch at Two 88 Bar & Kitchen, the service was exemplary.
Greg Melnyk
19/09/2022
First time at this hotel and had a pleasant stay! The hotel is very environmentally conscious and some of the hotel decor appears to be inspired with natural/woody type of feel which which gives the hotel a unique look.

Natasha checked us in to our room and she was very professional and friendly! The room was also very nice. My only issue was that the shower appeared to have not been cleaned 100% as hair remnants from the previous guest could be seen on the ground and on the walls.

Breakfast was delicious and highly recommended! The serving staff were all very prompt and professional and we had a nice view next to the window which made our eating experience even better!

Additionally, it is conveniently located a few minutes walk from town hall station and plenty of food choices around to choose from. Overall I would recommend staying at this hotel at least once in order to experience its charm.
Nicholas Zantiras
09/08/2022
We stayed at Crowne Plaza for my birthday week away and was amazed at the value for money.
The hotel is in an excellent location. It is close to the shops and within walking distance to Darling Harbour, yet far enough away to still be in a quiet street.
The rooms were clean and the beds were very comfortable. We were 2 adults with 3 kids so we shared the two beds and were provided a cot for our baby.
The breakfast had a wide variety of food and it was all delicious.
The staff were friendly and nothing was too much for them to handle.
On site parking was great for a family with 3 kids and several bags.
Would 100% stay here again.
Yani Dobson
16/05/2022
The room was clean and the bed was very comfortable. I had a great sleep. The bathroom was very clean and modern. Breakfast was superb and we were allowed to use our stay vouchers for it.
However, the disappointing part was that we paid extra for a room with city views, but we didn't get it. One of the main reasons we decided to stay at Crowne Plaza is to get city views. There was nothing as such. Also the phone is the room want working, when we tried to order room service. We had to call the main reception from mobile, but it took us 15 min to get through. Next day when settling the bill, we were charged incorrectly. Also it's would've been great if a staff member let us know there is a pool and gym on site. We would've used it. And no one asked how our stay was on checkout. This should be part of customer service. Although facilities are great, we won't be staying there again.
Esky Perry
11/05/2022
I have stayed at Crowne Plaza in Sydney many times and I am never disappointed with my stay. The staff here are very friendly and extremely accommodating. It is always very fast to check in and out, and I appreciate their flexibility when it comes to early and late checkouts.

I recently made a booking and received a free room upgrade which was great. The room is extremely spacious, the bathrooms are immaculately, and they have more amenities than every other hotel I've been to. By default, they have 2x toothbrushes, a hair comb, GREAT quality shampoo/conditioner/body wash/lotion in BIG pumps, shavings kits, lavender spray, etc. It's great for anyone traveling as well - heaps of wall plugs (situated on both sides of the bed) and you can simply press a button near the door to call housekeeping (as opposed to calling reception to arrange, or hanging something on the door handle to get your room serviced).

For the price, this hotel is an absolute steal. Location is very close to town hall station, great private parking for guests, accommodating staff and beautiful rooms.

Will definitely stay again. Thanks Crowne Plaza.
Ashleigh Castles
01/06/2021
It was a nice room, comfortable beds, great amenities and a good breakfast. The only issues I had was needing to ask three times for our bed to be separated into two single beds (which was on the booking).
But I would stay again.
Ownit1st Loans
10/05/2021
One of the most amazing hotels with reasonable pricing and brilliant location. Duty manager Janelle was fantastic with her customer service. We will visit again soon '🏼
Bernie O'Neill
27/04/2021
Totally no 'guest information' in the room. No answer on phone to Reception, so I went down to make my enquiry. Was told to turn on the TV and check 'Directory' and yes it does exist ... but nowhere in our room was this information displayed!!! Also, bar fridge can't hold a bottle in the upright position. Know you're early days yet, but lack of guest information in the room should be addressed. Otherwise, a great stay, great location, great staff. Cheers
pixel Kelman
23/04/2021
Comfy bed. Pillows are a bit funny shaped, soft but may need to stack 2 for comfort. Very friendly staff and always clean.
Greg Blyth
21/04/2021
All staff encountered we're very polite and helpful. Very quiet room, although no view, just viewed a brick wall. Breakfast was good selection of cooked items but lacking in cereals.
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