Deboo Chatterjee
16/06/2024
Dinner at Cumulus Inc. was an interesting experience. It didn't start well. We had made a booking in advance for a special night, which was mentioned in the booking, but the host thought it was fine to seat us at the bar table along with others. This was very disappointing. When I expressed my dissatisfaction, he told us that we would have to wait another 45 minutes to get a table. At that point, I decided to go to another restaurant. He then suggested taking us upstairs, though he mentioned we might not like the place.
However, when we went upstairs, it was a totally different vibe. It was classy and quiet, unlike downstairs, which had a very basic and noisy atmosphere. I can't help but wonder why he didn't put us there in the first place, thinking the bar table was suitable for celebrating a special night.
Things changed for the better once we were seated at the table. The server was extremely friendly and informative, genuinely showing compassion and care about making our night the best it could be. She checked on us frequently and had friendly chats with us. The food was simply delicious. We chose the 6-course chef special, and it was worth it. Every item had a beautiful presentation and was filled with flavors. The cocktails were delicious too. The vibe was perfect, with beautiful lights and atmosphere.
I would have given 1 star, but thanks to the server and the food, I'm giving 3 stars. The team needs to reflect on why we were treated like that initially. It could have been the perfect night for us, but the initial sourness lingered throughout the evening and was the only topic we discussed at the table.