It takes a lot for me to review anything. An experience needs to be exceptional or a total disaster. Unfortunately Stella's proved to be the latter. Our welcome, if you can call it that was rude and quite authoritative over face masks. Yet staff themselves were not obliging to correct mask use, and some wore no masks at all. The hotel managed to disappoint our entire family of ten. Much of the food took ages to arrive, was processed, tasteless and insufficient in quantity, yet prices were expensive. No bar tab or drink waiter service was available. My poor sister felt like a waiter ensuring that all her guests were catered for. The Dromana hotel is in a prime location and should be a happening place. Instead it is in great need of renovations, a good clean and a revamp in management and staff training.