Electra

We have been here quite a few times with a social club. There are usually quite a few of us (30-40) so we book the PMQ room.
Recently the rest of the hotel was renovated and we've been told that we can't book the PMQ room unless we pay a $1,500 minimum spend up front. I suspect we spend about that much anyway. Shame but that's their call.

We had our last function there Friday 13th September and had 51 people attend for our last meet. We will have to cancel our October meet because of the new booking rules.

The food has always been fabulous until that night. I know of 6 guests that were unhappy with their food, and my meal was so salty I couldn't eat it.
No, we didn't complain to the hotel. There is no point when we are leaving shortly afterwards.

The policy to only accept bookings with such a large holding fee seems ridiculous for a room that can only seat approx 20 people. Most of us stand and mingle.

*New menu is very limited and not great quality.
*PMQ room not changed (nor dusted recently BTW)
*New policy of $1,500 spend upfront doesn't seem possible for such a small room with only approx 20 seats.

Thanks for having us, it's been great for 14 months... we are in the look out for the next place to take our cash and good vibes.

Update October 2024

Dissapointing. Our LGBTIQ+ social club includes a number of people who have sensory difficulties and people with disabilities.

We have been many times previously and booked a small room to cater for stand-up cocktails and dinner options.

Recently, the menu changed, making it a limited choice for GF, V, and others. Shame. They have also changed their rules around booking.

Intending to go for our last time as the social event had been advertised for 6 months, we booked tables specifically in that room rather than the entire room.

We were disappointed to discover we had been moved to a large open bar with loud live music and approx 70 other people having drinks.

For obvious reasons we stayed in our usual smaller room until most of our guests had arrived. We felt the managers dissaproval when we told him we have members of our group with sensory issues and needed to be in the room we booked or somewhere accessible. He told us, 'we can put you wherever we feel is the best place, it doesn't matter what area you book.'

There were only 11 other people in our usual room, we (27ppl) made do until a close by venue could be found to cater for us. Sadly, many of our group felt overwhelmed by the changes and left or chose not to come (we immediately put a notice on our advert).

Thank you to the Franklin Hotel on Franklin St Adelaide for welcoming our large special needs group at short notice. They provided excellent food and service with a choice of a small area specifically for us or the beer garden. Nine more people joined us for dinner and were comfortable.

We really appreciate not having to explain our disabilities to get a suitable area.

$6 dollar beers and wines on a Friday was great, bar staff were lovely however we felt very disrespected by the private function room booking staff when being asked to leave. There was some miscommunication and misunderstanding about the end of the booking time (only 15 minutes difference) and it was a very rude conversation and upsetting end to our farewell party for our work mate.

Beef burger was great, perfectly cooked, came with Chips also cooked to perfection and a massive portion, easily shared between 2. Turmeric cauliflower on quinoa was far too oily from the cauli to the quinoa to the dressing. Service by the bar tender was awful, made remarks that made you feel uncomfortable. The place was loud and full of drunken office people and there seem to be no enforcement on any drinking policies. Definitely not a place to get dinner & chat.

Refused to serve us food on a Friday night at 8.25pm because "they were too busy" we unfortunately had a few people who had been having Christmas drinks and desperately needed some food to accommodate the food we had drunken. Feels irresponsible.
Bar staff were lovely about the situation.

To make matters worse, food is continuously passing us as we write this review. Again, bar staff lovely. Very disgusted at the refusal of service.

Food great music a little loud over dinner but it is live great Saxophone player was a little bit disappointed that we had to ask for the tab8 to be wiped down as it was sticky but overall would come again