Good Intent Grafton - Pub in South Grafton New South Wales

On recommendation we tried the GI on arriving in Grafton....was disappointed but ventured back months later thinking everyone has their off days. Second time was probably more disappointed. The cost was high compared to other good eat in places I've tried, the lack of flavor, combination of foods, plus presentation left me a good bit flat to say the least. Disappointed as I really wanted it to be better.

Very disappointed with the treatment my daughter and her friends received when choosing to spend their end of school year dinner at the GI. As per hotel policy, an over 25 y/o adult (one of the girls mother's) accompanied the 17 and 18 years olds. The mother spoke to a staff member at one point to seek permission to leave the young adults for 15-20 minutes while she popped home to pick up her younger children, the staff member obliged. Within minutes of the mother leaving the group was harassed by a male staff member demanding to use the daughters phone to call the mother. He then proceeded to ask every staff member on duty if they were the one who gave consent to the parent to leave the young adults unaccompanied for a short period. No surprise, not one member of the staff was willing to admit to the conversation. Up until the rude and harrassing intervention from the male staff member, the group was quietly enjoying themselves and not causing any disruption to any other patron. I accept policy, but perhaps a better way to deal with these matters would be to wait the 20 minutes and if the over 25 y/o was not to return, then ask for their contact number. Especially considering a number of the group members were consenting adults over the age of 18, and remainder 17. Not to demand to use the childs phone to call. Especially if there was no misbehavior or cause for concern over the groups behaviour in the first place. Appalling behaviour by staff member. Bullying and harrassment at its finest.

Most of the staff here were absolutely lovely!! I came here to get dinner and have a couple beers after work,

The power went out and obviously my food wasn't able to be cooked. After getting no answers I asked the manager Shelley about either getting my money back or getting the same value in something else they can prepare,
I get told to wait in the dark and for an answer as they are able to Cook it just not now and I'm being rude, I was just asking. I decide I'll cop my loss and leave.
I'll go without and not eat in a place that the manager is utterly rude, and has no room for working with a customer treating them with disrespect
I'll never come back here again but would strongly recommend changing managers to one the other ladies who can deal with a simple situation, cheers for the feed guys 🤣

Just amazing. From the truly delicious food, to the lovely, friendly & attentive staff, great service & a really welcoming atmosphere.

Will definitely return, and soon!

Highly recommended- even on a busy Friday night. Just faultless.

We had a very enjoyable dinner with friends. The service was friendly and efficient and all the people at our table enjoyed their meal. The place has been renovated very tastefully. It's the best dining venue in Grafton at this point in time