Darcie Smith
26/09/2025
We went to the Good Intent Hotel tonight for dinner to celebrate a special achievement, but sadly the night was a real letdown. We'd booked in advance, but when we arrived our reservation wasn't recognised and we had to wait for a table to be made up for us.
Once we finally sat down, the wait for food was ridiculous. It took an hour and 15 minutes for the first meal to come out, then another 15 minutes between each dish until everyone finally had their meals. By then, the whole night felt dragged out and frustrating - not what you expect when you're spending over $300.
We tried to give feedback to the manager, but he brushed us off and didn't want to listen. On top of that, they were running a trivia night and the speakers were so loud that people were moving outside just to get away from the noise. Even after multiple requests, the manager refused to turn it down.
All in all, what should have been a really special night ended up being stressful, noisy, and disappointing.