Greenacre Hotel, Greenacre NSW

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Greenacre Hotel, Greenacre NSW

The Greenacre Hotel is a hotel located in Greenacre, New South Wales.
They have an average rating of 3.5 out of 348 reviews, with the latest ratings ranging from 1 to 5.
Greenacre Hotel is only 14km from Sydney CBD so why not stop by when you are visiting Sydney, Australia.
Friendly staff and good beer..
166 Waterloo Rd, Greenacre NSW 2190
Opening hours
Monday: 10:00 AM - 04:00 AM
Tuesday: 10:00 AM - 04:00 AM
Wednesday: 10:00 AM - 04:00 AM
Thursday: 10:00 AM - 04:00 AM
Friday: 10:00 AM - 06:00 AM
Saturday: 09:00 AM - 04:00 AM
Sunday: 10:00 AM - 10:00 PM

Opening hours

Monday: 10:00 AM - 04:00 AM
Tuesday: 10:00 AM - 04:00 AM
Wednesday: 10:00 AM - 04:00 AM
Thursday: 10:00 AM - 04:00 AM
Friday: 10:00 AM - 06:00 AM
Saturday: 09:00 AM - 04:00 AM
Sunday: 10:00 AM - 10:00 PM

Other Clubs and Pubs in Greenacre

There are 3 venues in Greenacre NSW. This list shows venues that are in Greenacre and does not include venues that are in an adjacent town such as 'Greenacre North'

Latest reviews for Greenacre Hotel, Greenacre NSW

Nadia Zafar
30/01/2024
5 star mainly for Customer Service. James, Jolene, Keane, Stephanie and other reception people are very helpful. They go all the way to help with different things.
Some issues I had during my previous visit here got fixed.
Booked second time at Greenacre Hotel.
Thank you everyone for being so nice??'?
Gary Allen
24/01/2024
terrible, we put staff members there and the room had cockroaches everywhere, dirty sheets, it was so bad that they refused ti stay there. when I phoned to enquire about a refund they pointblank said no. I asked "is this your customer service' and got a reply of yup! terrible terrible terrible
Anonymous Anonymous
05/01/2024
Horrible location! (To start this off I just wanna sat We booked accommodation months in advance due to being a busy period & never been to greenace before)
When I first arived there in the late afternoon there was a car full of Lebanese boys in a car circling around us in the car park all the way to the hotel doors yelling at us & barking at us waving knifes around to the point i was scared crying, i asked if i could cancel as i was scared & in historics. i was told to "calm the hell down they wont hurt!" Then was told if I wanted to cancel i wouldn't be a full refund & that im over reacting. Then this nice lady worker came out and sat with me gave me water and even gave me a hug then told me she's sorry for her bosses behaviour & proceeded console us both. After talking with her we decided to just stay atleast 1 night because we couldn't get a refund & we lived 3 hrs away... so I asked if they had private carparking here as i didnt feel safe leaving my car out the back. boss said bluntly "no, only the back public parking area, your car will be fine" I asked if they have cameras out there they said yes.
Then we went to our room stayed the night woke up at 9.30am to find our car completely smashed up & undriveble!!! The hotel didn't open till 10am so to pass time we started making the important calls including looking for new accommodation & windshield replacement as it was completely smashed & towing companies till the hotel opened. Finally I went inside the hotel crying and told his what happened to our car & asked for a refund & help, I was given a refund for the remainder 1 night we had left & that was it!! no help, no remorse, not a single word. When i asked for the camara footage he bluntly said "no point as you probably won't see much" then said "you need to move ur stuff out of the room immediately if you want tonight stay refunded as check out was 10am". we asked nicely while still in tears if they can give us a little bit of time as its we now need to find a windshield appointment & towtruck & new accommodation to move our belongings too & explained we are struggling to find people/places as all the people we called so far was booked out till nearyear (my parter was still making calls as we was speaking), the boss then goes ahead and tells us " you can keep your stuff in the room decline your refund for tonight or you can take your stuff and put it in your car while you sort yourself out, up to you" at this point we was so upset, emotional & angry about everything and he knew we obviously couldn't put our stuff in the car, we ended up going upstairs collecting our things got the refund for the remaining night then asked him can we atleast sit inside the pub with our stuff till we sort out what everything as it's 45° outside. He said "don't care just don't be to long & don't be loud on the phone".

I honestly had the most devastating, cruel, cold hearted experience at this hotel. I wouldn't wish it on anyone. And to top things off the police never showed, the only available tow truck to make the repair appointment cost $580, the only windshield replacement we found to fit us in cost $970, last minute accommodation was super expensive because it was holiday season with next to 0 vacancies.
Needless to say these people who run this pub are heartless cruel people and as for the area, its incredibly confronting & as for police bloody shame on you, you wonder why people dont respect you!!
Abby stephens
10/12/2023
I was a little bit scared to come here based on the past reviews but once we arrived I couldn't have been more wrong. We stayed at the hotel for a concert and we were so pleased with everything. The receptionist was the nicest guy ever, he was so friendly and welcoming, the rooms were clean, beautiful and actually pretty big. The toilets and showers were a shared bathroom but it still was pretty comfortable none the less.
All over we had an amazing time and will be coming here again in the future.
Thanks so much to the staff who made our time so special.
Manakamana Rayamajhi
29/10/2023
Worst experience ever. It all started from the rude behaviour of the receptionist once we entered. The lady in the reception was annoyed by our general questions and curiosities. On the other hand, the hotel room was dirty and full of filthy smell. No windows in the room for fresh air. Dirtiest bathroom with hairs and dirty towels all over, and no toilet cleaners. Moreover, we found a dead cockroach inside the hot water kettle. I know the room was cheap, but that doesn't mean it should be dirty and filthy; no value for money. Please never book rooms in this hotel ever. I wish I could rate 0 or in minus.
Eric Jones
07/08/2023
Home away from home. Great atmosphere and friendly stuff specially EV she went out of her way to serve customers and looked after everyone like a family.
Wonderful place. I highly recommend ??'?
Jolene Griffiths
17/07/2023
Great people and the staff are fantastic they always help with what ever they can the prices are great to stay at the accommodation and very comfortable clean rooms with nice cleans who always make sure the stay is that bit extra
Thanks guys I really enjoyed my stay
Barbara Waldron
03/07/2023
The walls are thin and it is very noisy. The bed was comfortable. There is no elevator so taking your luggage up and down was no fun. The staff were very friendly. Overall it was a great deal.
Elizabeth Palu
23/06/2023
There's a reason why they are cheap. Location might be great but definitely not worth the stay. Manager is horrible - no customer service whatsoever. NOT RECOMMENDED. Problem was not that my request could not be fully catered for but that manager was offended when I simply asked if I can be notified if there's any cancelations. Never seen that anywhere. I'm a local - definitely NEVER going to this place again.
Joan Pericas
19/06/2023
Been here twice with my partner, when decided to have stay for a night Sydney, Greenacre is one of the budget friendly and they do have a comfortable room as well. Mind that the bathroom/toilets is sharing, but it has always been clean. They do have a free parking at the back too, the location isn't bad. Getting the room for only $72 is already cheap! as we get a voucher from Jetstar.
Brian Price
07/04/2023
We arrived to find the carpets just cleaned and still wet first night was good james behind the bar was great from there it went down hill we were out all day at the Sydney show only to return to find the car Park full and not a park anywhere we went to the office to find out what we could do only to find the rudest staff member after not getting any where we decided to leave one night early and drive home arriving home at 2 am we would not stay there again .we are two senior citizens that had a great time at the show only to have the rudest women in Australia take that away
Pratik Jagtap
06/04/2023
It Was our first trip to Australia.
The hotel was extremely Good in every way.
The especially Ladies(All) (Receptionist) Did a great job all of them were so Friendly.
They could go out of their way to help us in.
The Rooms are Very good looking at the price point.
The beds,toilets, Linen were very clean.
Only the drawback is there's a lot of noise of cars which isn't the fault of the hotel.
The Area is little bit tricky.
If you are considering a stay at this budget Go for It.
Highly Recommended.
David Hadley
23/03/2023
Stayed a couple of nights . The hotel is great value for money ( it's cheap !) so you can't expect it to be luxury . Room was bays but fine, bed a bit soft. Shared bathroom was a bit tired and could have been cleaner. The staff were very nice and helpful. Some great places to eat along the strip.
Jess Graham
06/03/2023
The room was great value for the price and the staff were so lovely. The place has obvious wear and tear, but the linen is quality and the beds are SO COMFORTABLE!!!! Would happily recommend and stay here again.
Helmut Schmidt
22/02/2023
We stayed there 2 nights to have a look arround Sydney. The staff is super friendly and helpful! The beds are very comfy and the rooms have everything you would expect for this price. Air Con worked like a charm and the sheets were clean.
Roomkeeping could be a bit more tidy, but then again, its reasonable priced.
If you look for a nice room at a budget price , this the right place.
With a bit of luck you can find free parking at the back.
Tracey Crisafi
06/12/2022
Stayed at Greenacre Hotel on top of Pub for Keith Urban concert at Qudos Arena. 15 minutes drive away. Check-in was flawless. Staff were extremely nice and attentive. Nice room, clean, comfy, and just enough space for a nights stay. One thing i absolutely love is the phone charger in the plug. Every hotel should have this! OMG......the bed was like floating on a cloud... sooooooo comfortable, soft, and fresh crisp linen. The Greenacre pub gave us a beer each on the house for booking at the Hotel..... BONUS...! No meals available. However, they allow you to bring outside food in which was great. We ordered Red Rooster - Uber eats, which came right into the pub and dropped off. Parking felt a little unsafe behind the pub, not knowing the area. We ended up parking in front of the pub after 11pm, which allowed us to be out by 9:30am (timed parking). There is plenty of room in the bathroom, nice plush towels. All in all, Greenacre Hotel is a great little overnight place for a quick getaway.
Rod ds
06/11/2022
Difficult to find the car park which is a public car park. To get to rooms had to climb a flight of stairs with luggage. Animals in roof cavity, slamming doors during the night and early morning. Mens toilet disgusting state in the morning.
My Doggie Info Channel
01/11/2022
Convenient location and was able to find parking as well.
Clean room and bathroom. The tea cups had little stains in them.
Overall the service was good. There is also a pub downstairs. Affordable price.
Trey & Jay
01/11/2022
Convenient location and was able to find parking as well.
Clean room and bathroom. The tea cups had little stains in them.
Overall the service was good. There is also a pub downstairs. Affordable price.
Paige Hutchinson
02/10/2022
The staff were very lovely to my friends and I the entire stay. But unfortunately the room was pretty dirty. We found staining on the bed sheets. Smudges on the glass and mirror, hair in the showers and build up of dust and crumby bits on desks and carpets etc.
There was also what sounded like a huge rat crawling around in the roof, all night.

Besides that. It's cheap, next to shops and public transport and we did see the cleaners on the way in and they were very nice.
Maddison Lachmund
21/09/2022
Extremely well priced accommodation.
I entered the hotel with low expectations, however, I was shocked by the quality of the rooms and service.
The bed and pillows were some of the comfiest I've ever slept on.
Shared amenities were extremely clean and well looked after.
The manager was one of the nicest men I've ever met. He showed us some of the new Reno's and was great to chat to down at the bar. He even shouted a round of drinks.
The outdoor area downstairs is beautiful for a drink of an afternoon.
I will make an active effort to return and stay here next time I am in Sydney, and tell everyone I know about the great stay.
Cheers guys!!
Brendan Farnhill
08/09/2022
Second time I have stayed here, and this visit was absolutely perfect. Rooms are clean, comfortable and quiet. Staff were friendly and accommodating. Great location, easy to find, and plenty of food options around. Definitely would recommend this place!!!
Bassam Nasr
27/04/2021
Staff are very friendly, it is a great atmosphere all round and terrific service
Wayne Scott
27/04/2021
Friendly bar staff and a good place to have a beer after work.
Philip Dixon
22/04/2021
Was a very nice place to stay the locals are very accommodating and friendly only down fall was 'allah Brock' doing laps all night around the block
Barbara Roberts
19/04/2021
Room was outdated. Bathroom was not clean and room had cockroaches. Room noisy and didn't get much sleep.
Lorraine
24/03/2021
Been coming for years..Awesomeness
bennys_ vanlife
18/03/2021
Super friendly staff! We had a clean and tidy room, aircon, lots of tv channels, hot showers, fun gaming rooms, pinball and 8ball etc
Nothing but good vibes. Thanks guys.
Benny BMX
18/03/2021
Super friendly staff! We had a clean and tidy room, aircon, lots of tv channels, hot showers, fun gaming rooms, pinball and 8ball etc
Nothing but good vibes. Thanks guys.
Michelle Bridgens
18/12/2020
Don't do it guys, rooms aren't sound proof... you can hear EVERYTHING in the other rooms. The bathroom facilities were in a horrible condition during my visit. Booked for 2 nights while in town for business, left after the first morning and asked for a refund. On the upside, the people who work there are really decent folk, and they handled my complaints with respect.
Mick Rogan
17/11/2020
Friendly staff and good beer..
Miss Sc
03/11/2020
Nice place they offer accommodation as well.
Sophie Green
12/03/2020
Very accommodating, very helpful. When we arrived in Sydney we'd been travelling for 24+ hours and we landed early morning, when we got to the hotel we just wanted a shower and nap so bad... The lady let us come in although we were 6 hours early, she let us use the shower and she got housekeeping to get our room ready early for us! This was so kind as we were physically drained and smelt .When we left the room, I forgot a teddy bear I had bought for a relative we were moving on to see. We left Sydney and went to Adelaide. I messaged The hotel a week after our stay and they had the bear safe, they posted it out to me, again being nothing but helpful.Great service and care of their customers. Highly recommended.
Samantha Kartaway
10/03/2020
Lovely staff, great help and very respectful. Room is clean and tidy. The bathrooms are shared, thats the only thing I didnt realize. Apart from that, lovely place. Bar with drinks, but no sit down meals that I could see a menu for.
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