Holiday Inn Sydney Airport, an IHG Hotel, Mascot NSW

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This venue is currently open

Holiday Inn Sydney Airport, an IHG Hotel, Mascot NSW

The Holiday Inn Sydney Airport, An Ihg Hotel is a hotel located in Mascot, New South Wales.
They have an average rating of 4.2 out of 1476 reviews, with the latest ratings ranging from 2 to 5.
Holiday Inn Sydney Airport, an IHG Hotel is only 6km from Sydney CBD so why not stop by when you are visiting Sydney, Australia.
I did not stay at the hotel. However, I was lost and searching for my hotel as my phone had died after flying in from overseas. The amazing staff were incredibly friendly and were able to charge my phone so I could find my way. These people know what customer service is! If this is how they treat non-guests then you're in for a special treat when you stay here. I will be staying here in the future when traveling. 6 stars!
Corner of O'Riordan Street & Bourke Rd, Mascot NSW 2020
This venue is currently open
Opening hours
Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Other Clubs and Pubs in Mascot

There are 5 venues in Mascot NSW. This list shows venues that are in Mascot and does not include venues that are in an adjacent town such as 'Mascot North'

Latest reviews for Holiday Inn Sydney Airport, an IHG Hotel, Mascot NSW

Sharon Kirwan
18/02/2024
We had an amazing experience all staff were super friendly and helpful. Our Room was great, level 5 room 512 looking onto Burke Street and entrance to Hotel. Mascot train station and a shopping centre within walking distance.
Roger Winstead
23/01/2024
We needed a place to crash between arriving from LAX at 8am and leaving for Melbourne at 7pm. This hotel offers day stays (9am-5pm) and they did not disappoint in any way. From the moment you walk in until the second you leave, you feel important and welcomed. Other than the airport, this was our first impression of Australia. Stellar! After a quick rinse and nap, we ventured to the lobby bar (Biggles) for a bite and a pint. Our server was super cheerful and after a 14-hour+ cattle-car plane trek, she was an amazing breath of fresh air. Her exuberance gave us a boost. We had some steak chips to snack on and they were as perfect as French fried taters could be. The desk staff were polite and attentive. Our room was super clean and comfortable. We like it here so much that we canceled our return Sydney hotel and reserved a room here instead.
Sagnik Saha
27/12/2023
I had a 2 day stay at this place during my visit to Sydney and overall it was a pleasant experience. The hotel staff allowed us early checkin, the rooms were spacious enough with good amenities. The location is also great, a 5min walk from the nearest metro station and has plethora of dining options nearby.
Tracey Smith
07/12/2023
I have stayed in this hotel on a few occasions. The rooms are very very spacious and well appointed and the external soundproofing in terms of plane noise is quite good. The problem is the soundproofing between rooms. You can hear everything in the room next door. For me this is a problem. The hotel needs to improve their between room soundproofing. The location is great - quite handy to locations in Sydney and of course right near the airport. There are also some issues with the layout of the car park underneath the hotel. They need to have it remarked.
Gayathri Sreenath
20/11/2023
Stayed here for a few hours. It's a very nice and clean place very close to the airport. Rooms are spacious with comfortable beds and well appointed bathrooms. I'm not giving this hotel 5 stars only because they didn't have health faucets in the bathrooms. It is so essential for personal hygiene, so, the hotel, please take this suggestion seriously.
Mick Queensland
05/09/2023
I booked a day room between flights. The room was excellent and the reception service was brilliant, I couldn't ask for better. They also have a handy shuttle service to the terminals.
tashi vinci
29/07/2023
very quick and polite service, landed in Sydney a bit late but was easy enough for us to walk from mascot station coming from the airport, breakfast that was offered was amazing and we saved $10 by booking the night before!!

overall atmosphere was great
Thomas Close
19/07/2023
I did not stay at the hotel. However, I was lost and searching for my hotel as my phone had died after flying in from overseas. The amazing staff were incredibly friendly and were able to charge my phone so I could find my way. These people know what customer service is! If this is how they treat non-guests then you're in for a special treat when you stay here. I will be staying here in the future when traveling. 6 stars!
Maz (Maz)
02/06/2023
We have stayed here twice now. Rooms are clean and ok for the price.

Location is great if you are having an early domestic flight, Just 15 minutes walk. If you only having small luggage or a backpack. But it may get a bit tricky if your suitcase is a big one as there are constraints and road works going on around Sydney airport. In that case either take a taxi.

We only got the chance to have the Breakfast once as every time we have to go to airport very early. It's starts from 7am and food was average as I remember (may have changed now).

Staff are generally friendly and helpful.
Lisa Harrington
29/05/2023
Hotel was great, room big and clean. Very well laid out. I didn't have noise for sleeping which is great for being so close to the airport.
Shuttle bus is hard to find and you have to pre-book. I went back and forth a few times to arrive see someone off and go back for my flight. Where you get picked up is SUPER hard to find unless you know where it is. The driver on one of the trips was really rude about it to me and I actually had to say to him mate, a little kindness goes a long way, I don't live here and sorry I made you late but if you lived where I did I'm sure it's not as simple as it seems if I tried to tell you where to go. For that reason I'd likely stay somewhere else next time but otherwise it was a great hotel.
Peter Deguet (Doogs)
08/05/2023
Our airline put us up here as a result of a missed flight. We arrived late and left early the next day and as a result didn't get to see much of the hotel. Our room however was spacious and modern and clean with all the facilities we needed for an overnight stay. Breakfast was provided for us also and was good. All of the staff we met and dealt with were friendly and helpful. Handy location close to the airport.
Nasos Laourdekis
20/04/2023
The reception team is phenomenal. They helped with missing toiletries, the delivered rooms service although I arrived at 2am, they gave me all the relevant info and offered a transfer service. The breakfast is great, good variety, very good options, and the coffee machine is really really good, no need to buy coffee, it makes all kinds of lattes and cappuccino very well, just ask for a paper cup from the staff to take away. The lunch and dinner were also very good, quality cooking and taste. It was a very pleasant experience. The shuttle service was also great, new bus, clean and the driver was very courteous. The room was clean, the pillows crisp but none of the plugs accommodate international travellers , so you have to have an Australian converter like I did, but it would be nice to have international options, but there are USBs on the walls for charging. The water in the shower tends to be too hot, at least for me, probably the ladies that like to bathe in lava it should be fine.
Sam Bissett
02/03/2023
Got put here overnight due to a Virgin flight cancellation. Hotel itself is a bit dated, but rooms and bathrooms in particular seem to have been renovated fairly recently and are above what I would consider typical Holiday Inn standard.

Service is average though - staff very unfriendly and don't seem to know what they're doing.

Shuttle from hotel to airport was smooth and convenient.
Stacey Turnbull
05/02/2023
I just stayed here one night before my flight home. Very clean and helpful staff. Definitely the right price point as well. They also offer a $10 shuttle to the airport and it runs every 30 minutes and the driver was very nice and funny.

I stayed on the 10th floor with a complimentary upgrade.
Ruth Sinurat
25/01/2023
If you use train from airport it's about 3 stops and about 5 minutes walk from mascot station. They have super nice room, even the shampoo and soaps are vegan friendly. The bar foods and the breakfast are delicious! Highly recommended!!
Pete Stuckey
17/12/2022
Orawan, kumuk and the restaurant teams in both the restaurant team and the breakfast area were absolutely brilliant. Stayed for 3 weeks. I travel a lot and I must say I very rarely encounter such a great group of people. I felt like I made friends with some of the team during my stay and everyone including the reception team were amazing! Thanks for taking such good care of me throughout my stay and I hope to see you again in the future. Best wishes to everyone at the hotel. Cheers, Pete 223
Danika Victoria
24/11/2022
Huge thank you to the Holiday Inn team. We had another hotel say they offered a luggage-holding service we could use while on a 2-night trip to Cairns for a fee. The other hotel ended up saying they would not take our bags and we rushed last minute to book a room upon our return to Holiday inn. Holiday Inn held our bags free of charge and the rooms were fantastic. Thank you so much!!!
Cory Wilson
23/09/2022
Hotel was very nice and comfortable. The included breakfast is good with lots of options. Room walls are thin as I could hear one room taking a shower and could hear the people in the other room next to me having normal conversations. The airport shuttle driver was super funny and great to chat with while on the way to the airport.
Ketchup Wannan
20/09/2022
Rooms have paper thin Walls - even thinner if you have an interconnecting room.
Staff are polite and friendly but clothing went missing in my room. They didn't really seem to work outside the box to fix problems. Location is okay. Not too far from Mascot station and Woolworths. A short drive to all Sydney Airport terminals or 20 minute walk to the domestic terminals.
Not top much immediately around in Mascot. Plenty of hotels a bit closer to the airport if you just need a room before or after a flight, but still a good choice if you're wanting to head into the city to see the sights while staying close to the airport.
Karen Watt
06/09/2022
I stayed here compliments of qantas. The bathroom, toilet in particular, was not clean and therefore I didn't use the bed either. Hotel was full with all the delayed flights. Also, no shuttle before 5am so taxi for 4am check-in
Helena Tran
11/06/2022
We tried their breakfast buffet and it was decent. There were various savoury and sweet options, and everything was quite good. The pancake machine was fun to use and the pancakes were quite good too!

Overall, not the best buffet out there, but if you are staying at the hotel, it's a good option for breakfast.
Stephan C
23/07/2021
Enjoyed the breakfast buffet @ 20/06/21. Thank you for the great service.
Peter Pocock
06/06/2021
Excellent service from Sophie, and a lovely room. Food also good.
Peter Sedin
28/05/2021
A good hotel with limited food availability so, if you are looking for convenience to Sydney airport it is a good option.
Raz Dyer
12/05/2021
Newly refurbished rooms you won't think your at a holiday inn. FANTASTIC! Staff and managers are so professional and friendly. Best hotel near the airport hand's down. So close to the airport. Easy walking distance to domestic terminals, does have shuttle options.
Savannah Kerr
21/04/2021
No compendium in room. Phone in room didn't work for direct lines to reception, restaurant etc. Had to order drinks from reception. Wrong drinks were delivered, then had to chase up 20 mins later, when complaining about the direct lines not working the morning manager deflected by saying I didn't complain to him (obviously because he wasn't working the night before). Restaurant service was prompt, food was very nice.
Volrathy
03/04/2021
The staff here are amazing the rooms are fantastic. Justin in particular is an outstanding staff member and an asset to the hotel. Highly recommend
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