Hotel Grand Chancellor Launceston, Launceston TAS

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Hotel Grand Chancellor Launceston, Launceston TAS

The Hotel Grand Chancellor Launceston is a hotel located in Launceston, Tasmania. They great food and drink options and offer accommodation. They also have a great dine-in restaurant - you may be able to download their menu on their website.
They have an average rating of 3.9 out of 1250 reviews, with the latest ratings ranging from 1 to 5.
The restaurant dinner was amazing, one of the best meals I've had in Launceston, just superb. Thank you to the chef, Ethan who recommended this dish behind the bar very professional and kind, and all the bar staff. This made up for the first day. The reception staff on arrival need to be kind and friendly as really let's the rest of the hotel down. It is natural sometimes for customers to ask questions without being met with rudeness. Please have attention to this area as this beautiful hotel deserves all areas to be amazing. Customer service makes any place. Thanks again for the superb dinner. The 5 stars is for the dinner. Note a fresh coffee not from a machine for breakfast would be better.
29 Cameron St, Launceston TAS 7250
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Latest reviews for Hotel Grand Chancellor Launceston, Launceston TAS

Graham Phy
13/09/2023
This hotel is dated. If you are looking for a comfortable bed, wrong place to stay. Hall way carpet is stained. Bathroom is warn, shower over bath. Only one towel each. Parking is $6 but no guarantee of a park as it is a public car park. If the company spent some money updating it, it would be beautiful. You get what you pay for.
Alex Horton
11/08/2023
Best hotel I've stayed at so far. Reason why I'm giving 4 stars is because I found a couple of stains on the bed blankets. The HVAC was very poor. But other then that it was pretty good.
Matt Welsh
05/08/2023
Youtube on the TV was an absolute winner with our 5 year old. Very clean and well presented rooms. Very happy experience, glad we chose there. Staff are fantastic as well.
Daniel Koh
02/08/2023
A very centrally located hotel with spacious rooms at a reasonable price. Parking was easy and only costs $6 overnight. It does get full though. Even though the hotel is dated, it's clean and perfectly fine. Would stay again.
mig
18/07/2023
It's a dated amazing place like the hotel you watched on the Shinning. The vibe inside is great and have friendly staff. One night we received a call from the reception to let us know that we left one of our car windows open. They are thoughtful! They have netflix!
Scott Parslow
10/07/2023
Excellent Hotel, location is good and the food. The only downfall is the parking, very limited spots. Spacious rooms with modern bathroom.
Scott Mander
19/06/2023
Great location amongst the CBD. Good sized rooms, comfy bed, large TV & nice and quiet.
Dining available downstairs in the restaurant or in-room option if you prefer to eat in.
I will happily stay here again for my next work trip
Tom McDonald
31/05/2023
Do NOT stay here if travelling by car. The hotel car park has space for approx 20 cars, which for a hotel of over 100 rooms is obviously inadequate. I'm not even sure why the hotel offers its car park as an option as it is always full. I had to park around the corner, and walk back to the hotel in the pouring rain. Not a great first impression, particularly as I had been given a permit for the hotel car park by reception only to find it full of course.

Also not sure how this hotel is rated 4.5 stars. The rooms and facilities are very basic and hardly 'grand'.
Sofie Grant
20/05/2023
Very nice central hotel with pleasant accommodation. Loved having a dressing gown to cuddle into and watch TV. If I had one criticism it would be the foyer area. Its a lovely place to sit and the first thing guests see but I feel the colour scheme could do with a bit of updating. Its such a dowdy colour. It obviously hasn't been updated for years which is fine but just a few tweaks here and there would make it less dated.
Angela A
20/05/2023
Very nice central hotel with pleasant accommodation. Loved having a dressing gown to cuddle into and watch TV. If I had one criticism it would be the foyer area. Its a lovely place to sit and the first thing guests see but I feel the colour scheme could do with a bit of updating. Its such a dowdy colour. It obviously hasn't been updated for years which is fine but just a few tweaks here and there would make it less dated.
John Turner
21/04/2023
The staff were great, The foyer area and dining area were very flash but the room smelt musty. It's was clean, just smelt unpleasant. It was easy to find. Parking is in a public carpark next door and is within walking distance of cafes and restaurants. There would appear to be a hostel or something nearby with numbers of blokes hanging around the street making it feel a bit uncomfortable to be walking at night.
yige gao
18/04/2023
Stayed there one night for my holiday. The one star review is given to front desk staff. Not all of them, just the one lady who assisted me with check in on 6 December 2022 afternoon. She made me run back and forth for nothing. More detail, I told her that we had a car and asked her where to park. She told me behind the building. So I went out driving in circles and there was nothing at the back of the hotel. We had to go back and was told by another staff the parking was beside the building. Not only that, she said she can only give me a parking permit after we park. So we had to park first, go back to her and get the permit which she then told me had to put on the car. And I went back to my car again to put the permit in. Honestly, the permit could have been given to me when I checked in. I went back and forth to the reception for three times and circled around the building just for parking thanks to her. And her attitude was not pleasant. No please ever said. I will never go back to the hotel again. And I will not recommend it to any of my friends or family who are planning to come Launceston. Disappointing!
Simon Cas
12/02/2023
Nice hotel. Showing its age a bit. Room was comfortable but mattress could have been better. Bathroom cramped with shower in bath so not for anyone with mobility issues. It was clean and tidy.
Jess Creative
04/01/2023
Underwhelming at best. Particularly disappointed at having sat down at one of three available tables in the bar (of five in total) that were covered in someone else's dirty glasses and empty food plates, only for 30+mins later for all the dirty items to still be on all three tables. The restaurant was not busy at the time. I can't review the food as the room service menu was expensive and unappetising so we decided not to spend any more money here. Maybe we caught them on a bad day, but it was so disappointing we'll probably never find out as we won't be returning.

We also found that the temperature control in the room kept resetting itself no matter how many times we tried to change it to a temperature that suited us. We sweltered over night but awoke freezing in the morning.

Upon checkout I wasn't asked how our stay was, I was only asked if we'd drank the $2.75 bottled water they sat next to the beds.
Jaideep Singh
21/12/2022
It's a decent looking building on the outside but I would barely rate the rooms a 3-star. I was in their Executive suite but the interiors were extremely old including the mattress, which wasn't very comfy.

Their management was generally pleasant and accomodating.
yige gao
07/12/2022
Stayed there one night for my holiday. The one star review is given to front desk staff. Not all of them, just the one lady who assisted me with check in on 6 December 2022 afternoon. She made me run back and forth for nothing. More detail, I told her that we had a car and asked her where to park. She told me behind the building. So I went out driving in circles and there was nothing at the back of the hotel. We had to go back and was told by another staff the parking was beside the building. Not only that, she said she can only give me a parking permit after we park. So we had to park first, go back to her and get the permit which she then told me had to put on the car. And I went back to my car again to put the permit in. Honestly, the permit could have been given to me when I checked in. I went back and forth to the reception for three times and circled around the building just for parking thanks to her. And her attitude was not pleasant. No please ever said. I will never go back to the hotel again. And I will not recommend it to any of my friends or family who are planning to come Launceston. Disappointing!
Kirt Shields
05/11/2022
Stayed a few times for work. One occasion no hot water, another no shower water pressure. Fruit salad on room service was terrible. Chips were amazing. Rooms are spacious and very clean. Beds are amazing great location.
Dave Weston
24/09/2022
One night in the Grand Chancellor after six days in the Tasmanian wilderness was sheer luxury. The room was well appointed and inviting. The beds were very comfortable, and the restaurant downstairs had delicious food. We loved the fruit bowl. Will be first choice accommodation for a return visit.
Mimi Fong
31/08/2022
My family and I stayed at the hotel recently. The care and service provided by Glenn and his team was exceptional and went above and beyond our expectations. The rooms were very comfortable, clean and well presented. The hotel is very centrally located. We would highly recommend it.
Sonia Smith
28/08/2022
Thank you so very much for looking after us and making our stay so welcoming. The beds were so comfy, the room was clean and spacious, breakfast was yummy. Within walking distance to some fabulous restaurants and pubs. My husband even met Ricky Ponting also staying at the hotel??'? loved Launceston thank you for your hospitality ?
LETS BE HONEST
06/06/2022
Didn't stay in the Hotel but did go there for the awesome buffet breakfast, tip my hat to the kitchen because the food was fresh and tasty so i was more then satisfied with the buffet breakfast. I think this will definitely be on my goto list for buffet breakfast when visiting the area from now on...love it...
Richard & Beverley Sherman
14/05/2022
Clean, comfortable and handy to Launceston centre and the City Gardens.
Handy laundry on site for travellers.
Enjoyed the buffet breakfast selection.
Rohit Bhatnagar
16/04/2022
Fantastic location and good ambience. There is an opportunity to provide a bit more storage in the family rooms. The breakfast is a standard buffet - good stuff. Great value for money.
Travis Hatton
14/04/2022
Megan at the front desk was lovely. She helped resolve a small issue by moving us into a new room, with no fuss and a friendly smile. Good location and $6 parking (per day) in an open lot next door. Looking forward to the free buffet breakfast tomorrow (booked through Qantas).
Sarah
12/03/2022
The restaurant dinner was amazing, one of the best meals I've had in Launceston, just superb. Thank you to the chef, Ethan who recommended this dish behind the bar very professional and kind, and all the bar staff. This made up for the first day. The reception staff on arrival need to be kind and friendly as really let's the rest of the hotel down. It is natural sometimes for customers to ask questions without being met with rudeness. Please have attention to this area as this beautiful hotel deserves all areas to be amazing. Customer service makes any place. Thanks again for the superb dinner. The 5 stars is for the dinner. Note a fresh coffee not from a machine for breakfast would be better.
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