Hotel Sorrento, Sorrento VIC

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Hotel Sorrento, Sorrento VIC

The Hotel Sorrento is a hotel located in Sorrento, Victoria. They have a bar, great food and drink options and offer accommodation. They also have a great dine-in restaurant - you may be able to download their menu on their website.
They have an average rating of 4 out of 1779 reviews, with the latest ratings ranging from 1 to 5.
Now offering table service for all drinks and food, it's terrific. Wait staff are polite and efficient, even while training new staff. The updates to the main entrance are welcoming, modern and sophisticated, absolutely love it. Food is really lovely, with options for share plates and individual meals. I do recommend booking ahead as it can get busy and noisy during peak times.


The Hotel Sorrento does not appear to have any published opening hours, but you may find some more information on their website.
5/15 Hotham Rd, Sorrento VIC 3943

Clubs and Pubs in Sorrento

Including this venue, there is 1 pub, 1 club and 1 bar in the Sorrento area

Latest reviews for Hotel Sorrento, Sorrento VIC

Gina Pana
24/09/2023
The hotel was truly unforgettable. The combination of impeccable service, luxurious accommodations, and attention to detail made it an exceptional experience. I highly recommend this hotel to anyone looking for a memorable stay in Sorrento.

One of the highlights of our stay was the exceptional dining experience at the hotel's restaurant with Culinary Director George Calombaris. The quality of the food surpassed our expectations, and the attentive staff made sure our experience was most memorable .

What truly sets Hotel Sorrento apart, is the exceptional service provided by the staff. From the moment we made our reservation, the hotel staff went above and beyond to ensure that our stay was nothing short of perfect. They were always available to assist with any inquiries or requests, and their genuine warmth and friendliness made us feel like a valued guest. Especially Nikita, Thomas and Chrissa and Leah at the front desk.
Lulu
18/09/2023
2nd dinner at ShiHuiShi and it was fantastic! Fast efficient service and delicious food! Highlights were prawn toast and crispy eggplant! Came back specifically for these two dishes.
Wasn't hugely impressed with main cauliflower or dumplings, but still loved it overall.
Renae Robertson
17/09/2023
We ate here on Saturday 16th September. It was the worst meal I have ever eaten out. Zucchini chips were raw and had absolutely no seasoning. My main of ricotta and pea pasta was uneditable. Pasta was white and like glue, no sauce, maybe 1 tablespoon of ricotta, 6 green peas & 4 crispy mint leaves. How can you serve a pasta dish with NO dance?? No cheese was offered and all the salt & pepper was not going to make a difference to this over priced dish.
The noise was out of control coming from the front bar. Very dissatisfied.
Tijuan Ngoh
17/09/2023
Restaurant - Very impressed. Ordered the Marinara pasta, and it was the best I have eaten in a long time. Just has a slight high price tag. Had the steak as well, pretty good. well seasoned.

Hotel - New and clean, smart room, however, still a construction zone when we went. It was quite special as the hotel was filled with excitement when the bar turns to a mini club.

Overall very happy that we chose to dine and stay at Hotel Sorrento.
Greg Horner
03/09/2023
We had a family dinner on Friday night. Had high hopes for a great dinner at an iconic location. First impressions when you enter was warm and cosy even though it's a large venue.
Our table was located just near the open kitchen so it was a lively place watching all the comings and goings of the kitchen.
At that point I glanced over to the servery area and couldn't believe what I saw. The kitchen person was plating up the side salad probably coleslaw for the chicken parmas and was using there hands to arrange the salad with no cloves, come on really in an open kitchen.

Moving on to our meals. A mixed bag.

I heard good reports on the caeser salad and steak tick.
Unfortunately for me I had the fish pie sounded great looked great and quite large. One cut in I found a watery mess. It was not a creamy sauce as I thought and the seafood pie consisted of ONE prawn a couple pieces of a type of white fish and a calamari ring the rest was a few vegetables. At these prices totally underwhelming. I was given a spoon with dish now I know why.

My partner had the calamari. Was terrible. It's the type that's dry and shrivelled. Not juicy at all.

So to sum up Unfortunately I would not recommend this place.

Dissapointed customer

Greg
C Elle
01/09/2023
Came for dinner and had high hopes. The feel of the restaurant is lovely and warm. The menu was disappointing from someone who is vegan and dairy free for health reasons. Options are minimal for mains and no alternatives just to 'remove' which then causes the meal to be very bland. The meal I got would have cost me $5 and taken 10 minutes to make and I payed $30. I had to pick at other meals and sides otherwise I would have left very hungry.
Kevin Barry
21/08/2023
We had a great lunch in the restaurant. We were inside so didn't get to enjoy the view but there are great views from the front bar and rooftop and the various outside bars as well as the veranda of the main restaurant. - obviously the outside bars are only open at certain times when the weather is more pleasant or perhaps weekends. Parking is tight so get there early if you don't want to walk. The food was good and most of us were positive about the various dishes - I had the Korma Lamb Pie with chips to complement it. The pie was cool inside but the dish extremely hot! - I suggest it needed to stay in the heating oven for a 5 mins more. Yet my friend had the same dish and it was hot inside. I left it for a while and the heat from the dish made the pie warmish. I still give 5 stars as the other guests had no issues. Would I go back - the answer is yes.
John Stapleton
08/08/2023
Booked for Saturday & Sunday night. Were given a room upgrade away from construction works and placed directly above open decking. Sounded like we were on the dance floor. When music stopped it was replaced by partying. Great to be part of, but not when you have been up for 18 hours and trying to sleep. Rang the number on phone for AH contact which went to security to be told it wasn't an emergency and given a few more unhelpful tips. Spoke to desk next day about our experience, she was very understanding and offered a glass of wine. Hotel knew of noise issues in rooms 8, 9 & 10, but didn't bother letting us know. Parking also a problem as it is a busy venue through day, so be prepared. Rooms was nice, views great, but even noise from people talking in hallway was easily heard. Old building so stairs to climb.
We won't be returning and would recommend checking out thoroughly that it meets your needs.
Gary McSweeney
16/07/2023
To say Hotel Sorrento exceed our expectations would be an understatement! It absolutely BLEW them away.

From the view from our accommodation to the food at the restaurant our stay could not of been made any better.

But our favourite thing was definitely the staff. Everyone we dealt with was friendly and helpful.

Was definitely hard to leave such an amazing place. Thank you to everyone of the staff for making such an amazing, awesome place that little bit better.

We look forward to seeing you all again in the future.
Gavin Mitchell
04/07/2023
Had lunch in the bar. The service left a lot to be desired. There were 4 of us in total and we ordered 1 entree and 4 mains. The entree and one main came out at the same time. After waiting over 20 minutes for the rest of meals we enquired with the staff were they were. After another 10 minutes we got 2 more meals. After another 20 minutes we had to ask about the last meal. Eventually, over an hour after the first meal arrived the last main came out. For the record this was a Monday so not many people about and they were not busy. I appreciate that things can go wrong but this seemed to have an additional level of incompetence.
Katie Taschuk
07/05/2023
Amazing food, incredible service. Always such a pleasant dining experience at the Hotel Sorrento.

Been twice in the past few months and loved the food each time. The lamb was AMAZING!

Sneak in for drink at the bar to really soak in sunset.
James T
07/05/2023
I was pretty underwhelmed by the dining experience here.
The food was average. There was nothing wrong with it per se so I didn't complain. I guess I just expected a bit more flavour in everything we ate. For the price we paid, I could have eaten alot more and really enjoyed the meal at my local pub. The staff were of course lovely and the venue itself is stunning.
Daryl Fraser
10/04/2023
We had the Easter Sunday set menu for lunch. It was so magnificent!!! Food quality was simply next level and the quantity was unbelievable. Definitely no dinner for us. The wait staff were so great, cheerful and helpful. Thanks for the wonderful experience Hotel Sorrento !!
Helena Sanders
02/04/2023
We celebrated our sister's birthday here. The food was amazing, the wait staff exceptional and the atmosphere beautiful. Would have given 5 stars, however, the only disappointment was parking and the poor road surface and lack of lighting in certain sections of the establishment made walking to the car quite a challenge. Will definitely visit again.
Lucy Jones
26/03/2023
We stayed for 2 night to celebrate our engagement, and it was amazing. Our room was beautiful and the view from our balcony was looking out over the ocean. Loved the additional touches of fluffy bath robes and beautiful range of local wines, beers and chocolates in the mini bar. We ate at ShiHuiShi and it was sensational. The food was super tasty and really generous portions. The dragon cocktail was great, highly recommend! Our waitress was lovely too, really informative, attentive and friendly. Id highly recommend staying and dinning here, we can't wait for our next visit!
Evelyn Bolanis
06/01/2023
Dined at the Hotel last night and had a fantastic experience. Over the years we have dined here many times for the reliable pub meal. In its place is delicious food with great flavours, chargrilled asparagus, ( definitely try the zucchini chips!) amazing salads, steaks and high quality dessert options. Great to see a more simple menu with many favourites prepared with great attention to details. The food is bursting with flavour and doesn't leave a greasy taste. Thank you.
Sue Romano
06/01/2023
Fantastic food and service. Such a great place in Sorrento, definitely an improvement to many years ago when we last visited hotel. Dessert menu was very impressive and yummy too. Our steaks were cooked to perfection and just melted in your mouth. Overall, the menu offered a great fine dining experience in a casual yet cosy environment compared to a typical hotel/pub food menu. Look forward to going back to hotel to try out Cantonese restaurant too.
Michael
17/11/2022
Now offering table service for all drinks and food, it's terrific. Wait staff are polite and efficient, even while training new staff. The updates to the main entrance are welcoming, modern and sophisticated, absolutely love it.

Food is really lovely, with options for share plates and individual meals. I do recommend booking ahead as it can get busy and noisy during peak times.
Damien Ryan
07/11/2022
Dined there recently in a party of 8.

We were made to feel welcome from the moment we arrived until we departed 3 hours later.

The food was excellent, the staff were extremely friendly and knowledgeable about all aspects of the menu, and the Hotel itself.

I keep mentioning the staff, but they were seriously very impressive. They have been well selected and clearly well trained.

Cant recommend highly enough.
Lisa Parker
18/09/2022
Booked 2 nights accommodation and dinner in the restaurant both nights. We thoroughly enjoyed every minute of our stay. The bed was like sleeping on clouds and the meals from the restaurant absolutely delicious with table service rounding out the full dining experience. Birthday celebrations made special with a happy birthday singalong. Didn't want to leave and can't wait to get back there. Thank you Hotel Sorrento??
Lara Plowman
11/09/2022
We had the scotch fillet, minute steak, duck pot pie and fish and chips and all were absolutely delicious.
My father even commented it was one of the nicest steaks he's ever had!
Lovely warm room, friendly staff. Would very much recommend to anyone visiting Sorrento.
Amanda Pearce
27/08/2022
We had the pleasure of dining at the new HS to celebrate my birthday. We had a table of 10 and had the share menu. Everyone at the table thought the food was excellent, the service first class and very well priced. The menu was well thought out and so very generous ensuring everyone has plenty to eat. I wouldn't hesitate in recommending the HS for any celebration plus the new renovation has truly made it a destination. Watch out Conti !!
Jessica Carmusciano
12/06/2022
Such a great place to visit in winter! Super cosy and warm when sitting next to the fireplace! The food was delicious and came out quickly, and the staff were lovely and attentive. We had the calamari, popcorn chicken, Greek salad & fries. Everything was great!
Raj Singh
18/04/2022
Went there for dinner. Firstly, like the online booking system. Quick and efficient.

When we arrived we were seated quickly. Being a busy weekend, service was still fast and efficient. The food and drinks were excellent. We had the seafood platter as it was fresh and delicious. Will definitely be back.
Ian Coleman
22/12/2021
I went here recently but didn't review because it wasn't bad or great. In light of recent news, thought I should point out that I entered after 5pm in jeans and a t-shirt. No problem at all. I'm white.
Jonathan Pippard
16/11/2021
Booked for a special lunch with my wife, got put in a dark corner by the fuse box, table 115. Asked if we could move, told fully booked. Well two hours later the place was still half full. Seems best tables reserved for locals. Food so so. We will not be back. So much for supporting local businesses.
Bree0876
10/11/2021
Absolutely gorgeous place. The food was delicious, good size portions and reasonably priced. Staff were so friendly and went out of their way to ensure we were happy. Never been here before but will definitely be going back. Thanks to Brad and his team!
Marc Clavin
03/11/2021
Easy to Book, Great Service and a Wonderful Menu with World Class views right from our table. Last family outing with our son before his wedding next week - couldn't have picked a better venue!! Hotel Sorrento - the total package for a great night out.
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