The Hydro Majestic Hotel Blue Mountains, Medlow Bath NSW

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The Hydro Majestic Hotel Blue Mountains, Medlow Bath NSW

The Hydro Majestic Hotel Blue Mountains is a hotel located in Medlow Bath, New South Wales. They have a bar, great food and drink options and offer accommodation. They also have a great dine-in restaurant - you may be able to download their menu on their website.
They have an average rating of 4.1 out of 2339 reviews, with the latest ratings ranging from 1 to 5.
Beautiful setting. We finished a beautiful hike and came to the hydro for a drink and to watch the sun go down. If you are thinking of something similar I would suggest booking a table as only 3-4 get a good view. There is also a beautiful fireplace to warm the bones. Drinks are very expensive though but we'll worth it for the experience. The view is one of the best in NSW.
52/88 Great Western Hwy, Medlow Bath NSW 2780
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Latest reviews for The Hydro Majestic Hotel Blue Mountains, Medlow Bath NSW

Carolyn Foster
07/04/2024
I was really, really disappointed with my stay this past weekend. When I booked the room back in February I booked the cheaper room as I under assumption assumed that even though it was cheaper, I would have views of Megalong Valley.

To my dismay I was given a room where we could not look out at anything, not even the back of another building as the windows had been painted out. Giving me the feeling we were in a barren room.

The TV has no real options except for the normal stations. If I wanted to watch Netflix for example, needed to pair it up with a phone. I was lucky mine did, but my friends couldn't, so if I hadn't of been able to "window" my phone we were stuffed. We can get Netflix etcetera at other cheaper hotels with no issues.

One of the reading lights wasn't working. It was difficult to find anything in the room with out some sort of information booklet.

As for the fine dinner I made reservations, not realising that it was $90.00 a head for food we wouldn't eat let alone what was in the meal and plate size.

The children's menu had better options for $40.00 a head, breakfast was all you can eat for $40.00 ahead.

Then there was the classic error made by one of the staff. He charged my friend for two at breakfast, when she ordered for one and then when she asked for a refund, he made it extremely difficult for her to get a refund and how it will have to be approved by their accounting team etc, so I said I will pay her back to avoid the run around he was giving her. He then said to her she cannot pay for two meals only one meal yet he charged her for two?

The biggest disappointment was the room. For the past 40 years I had been harbouring a desire to stay there and ended up with a cruddy room. I could have done better at a cheaper hotel. I am so disappointed. I should get half my money back.

Need less to say. Neither myself or my friend will stay there again. We will go to a cheaper place, for a room with a view, Netflix and cheaper meals. We went to one hotel that charged $25.00 a head for all you can eat.
Samantha Wiltshire
20/03/2024
My partner and I got engaged in the Blue Mountains and he booked us a beautiful room with a view here. The service was already incredible before we mentioned our engagement, but after we let them know we felt they really went the extra mile to make the day feel like a celebration. The food was incredible, the view was beautiful, and the staff were the best ?? such a unique building, honestly can't recommend it enough.
Zoe Cas
19/03/2024
I didn't stay the night but I had a beautiful Asian high tea and it was delicious and very filling. The were very thorough in making sure my friend's pork allergy was taken seriously. I would definitely come again!
Peter J
15/02/2024
Spent a couple of wonderful days in this magical place with my wife and friends. We all really enjoyed our time there with a relaxing environment and tremendous views from everywhere. The high tea was exceptional, good breakfasts and the staff were very friendly and helpful. Until we did the tour with Robert, we didn't realise just how big and diverse the place is, with such an interesting and amazing history. Well worth a visit.
Catherine Woodroofe
03/02/2024
Two nights here is an amazing experience. The luxury escapes 2 night deal includes an evening meal in the 1 hat Wintergarden with a good wine, 2 breakfasts with 2 glasses of sparkling wine, the high tea experience and a tour of the property. The property has been beautifully renovated and the public areas are a trip back in time to 1900s. The furnishings are so colourful and the views magnificent. Some rooms are too small to swing a cat in so it's better to have a valley view. Last of all, Kevin Murphy, you did not have to drag your suitcases along a gravel path, you could have unloaded them outside the door to reception before parking your car.
Leanne M Williams
21/09/2023
We didn't stay here, but we did have their high tea, and it was absolutely delicious. ? The hotel is really beautiful with gorgeous views. Friendly waiters, great seating, and the food was like an explosion of flavours with every bite. It was my birthday and they even wrote "happy birthday" on my plate. ?
HIGHLY RECOMMEND this gorgeous place. ?
Christine Willmott
07/09/2023
$60 per person for the high tea experience, was enjoyable, the last time we attended. however, this time seemed overpriced.
What about the scones? They were off the chain, delicious, but I feel like I just paid $15 for one scone.
Had to ask for the jam and cream to be refilled.
Overall a great place to experience once in your life.
Vicky Vale
26/07/2023
Thanks HM! We had a wonderful romantic getaway away here, my husband and I thoroughly enjoyed exploring all the rooms, nooks and crannys! The views were magic. Just to be clear, we decided to bring my elderly Mum back and enjoyed High Tea. We plan on returning soon. ??'???'???'???'?
Claire Rutherford
19/06/2023
I haven't stayed here, but I drove up to attend one of the daily history tours as I have an old family connection with the original builders of the hotel. Our tour was led by James, and it was absolutely fantastic, even for someone like me who isn't usually too interested in history. James really knew his stuff and gave a fascinating tour. The views are incredible and I would love to stay here one day.
Shayne-Anne O'Leary
18/06/2023
It was a dream of mine to stay there. It exceeded expectations on rooms, decor and the meal in Winter Garden was an 11out of 10. Stunning! Yes the rooms are tiny but that is from the era when it was built. Staff were all very knowledgeable and first class service. I'll be back!
Rhys Travel
18/06/2023
Great views from the room. Nicely furnished interior. But bathroom was cold as no heating there in winter. The bed was too soft so felt like it lacked support. Requested a quiet room at check in but was given a ground floor room. The noisy guests upstairs persisted through late night despite complaints to the reception. After reporting the issue the next day, they changed our room to the upper floor for the second. This should have been done when we checked in to avoid the issue. Nevertheless the soundproofing was nonexistent even at the upper floor. I think we had a more relaxing time back home in Sydney city. So won't be back here. Waste of money and energy.
summer bayy
03/06/2023
High tea today, food was nice however wouldn't pay that much for that again as it was just basic sandwiches and deserts. Got just the tea and coffee option or $70 pp (and was then informed you are limited to 2 drinks only). Food arrived before tea and coffee. Waiters instructing you to move cups and plates for them instead of moving around you to place the food. No plates or cups cleared during our time there. Had to ask for second round of drinks as waiter not offered. Then was suddenly asked to move as time is up (no warning or anything, just told no you were warned 90 minutes is what you get). Restaurant was pretty empty with many other tables as well. Honestly a waste of money, lucky the view is nice.
Andrew Rogencamp
17/05/2023
We booked a suite (approx $650 per night). Arrived and self parked. No porter to help with luggage. The original hotel reception is closed so you check in at the bar. No big issue. The we get instructions on how to get to our room. Down the hallway and then up the stairs. I asked whether I get our own bags and take them and the answer was "yes". No one to take our bags to room. No big deal - except there are 3 flights of stairs to make it to the room. Not good. My wife and I had to take heavy bags up the stairs. I don't expect that for $650 per night!

Room was beautiful and had spectacular views of the valley. We went to the Wintergarden restaurant and it was also fantastic.

Other thing that was a negative was the shower in the room we were in. It was a spa bath that you had to climb up 3 steps and then lower yourself into the spa bath in order to have a shower. Then all the water spills onto the surrounding room floor and flows back down the stairs. Really bad design. Also if you had any mobility issues there is no way you could use this room.

Other than that was a great stay. The hotel needs some upkeep as well.
olga satterly
15/05/2023
My Wife & I recently stayed for three nights at this hotel at the end of a six week tour of Australia, staying at many wonderful hotels. Location is certainly fantastic, & the hotel is full of history. Firstly, there was a mix up with their reservations department over our booking, which was for a twin room, but the hotel said it wasn't, & we were put on a "waiting list" for one. After more correspondence, they acknowledged that it was for a twin room. Then they insisted that our booking was not breakfast inclusive, so that had to be resolved. We had a Heritage Room, facing the car park & noisy main road. The room was extremely cramped, as was the bathroom, with very poor amenities. Very nice staff, but definitely not worth the high price. There must be better hotels than this one in the Blue Mountains.
Kellie Devine
10/05/2023
The place itself is nice inside. The outside needs some work. The rooms are ok, but really small, considering you're paying top dollar. We had a mouse in our room the night that we stayed. Reception weren't overly helpful, and despite sending the hotel an email about it, nobody has responded apart from the initial 'we've passed that on to senior management and somebody will get back to you this week' email.
I wouldn't recommend staying here and definitely won't be returning.
Danielle Johansen
31/12/2022
The location and view is stunning, the interior is well maintained. We went for high tea Nye, the scones were wonderful. Everything else was just fine, I feel for over $100 per person there should have been a few exceptional dishes.
Olga Ashley
06/11/2022
Decided to go for high tea for our anniversary. Views are excellent but the high tea was a great disappointment. Don't waste your money. At a cost of $70.00 it certainly not worth it.The food was very average. They can't even provide a good cup of tea. The tea pot was half empty and the tea was very strong. I asked for extra water and thus made the tea cold. I would not recommend.
Averill Gordon
24/10/2022
The hydro majestic hotel had romantic memories for us so we went back many years later. It is opposite a handy train station which is ideal. The hotel has been renovated thoroughly but the feeling of luxury isn't there, for example, plastic flowers framing the large arched doorway to dining room. There is the impression of cost saving probably because the hotel is so expensive to run. And there are no competitors. The bedroom was overheated - even when radiator was off as the windows don't open. Great views. Breakfast was served in the rather dark entrance lounge/bar to the hotel which also doubled up as a a lounge/cocktail area of the night before so didn't offer a fresh feeling. Dinner was very good - although the price is set- in the huge dining room - the serving staff are very sweet and skilled. Wine was way overpriced - even for an ordinary wine. The welcome crew were a bit diffident, ie unfriendly, which was disconcerting. Still a good place to stay to be close to wonderful hikes in the Blue Mountains.
Malcolm Katon
09/10/2022
Rooms are small however that's a reflection of the time when the hotel was built. Lovely interesting decor throughout the hotel. Great views. Breakfast at $39 per person was overpriced. Better value breakfasts available elsewhere.
Staff were attentive and meals for our function were good but a little on the small side.
Lots of activities in the area but the weather was quite wet while we were there.
Anne Mc
13/09/2022
We enjoyed the loveliest High Tea in the Wintergarden. The food, presentation and service was excellent. Staff were very friendly and attentive but not intrusive. We had more than enough to eat, in fact we brought the selection of petite cakes home with us for later. They too were delicious. The view over the Valley is stunning. Thank you for a memorable visit. Will definitely return with friends.
- M
11/09/2022
We had high tea with the most beautiful view here. Couldn't fault it. The customer service, high tea selection and portions were spot on and the ambience was on point. Perhaps if I found one tiny thing - the music was very loud half way through our sitting but I'm sure that was a simple bump of the volume control as it wasn't for the whole sitting. Maybe the last 45min or so. I would highly recommend going here for high tea. We loved it.
Ensi Akbari
22/08/2022
Hello, I was in this place today with my family. We were looking for nice restaurants to have lunch there. We end up to this place. Very nice and welcoming place with gentle and smiling staff. Very beautiful view of blue mountain. BUT when we look at the menu there was no food there! It was a high tea menu! We were hungry for lunch and because it was busy there we were ashamed to leave after read the menu! Anyway we ordered whatever was in the menu BUT actual food. Everything was nice and fresh. But this place is not restaurant! It is high tea CAFE! They have to change the title to CAFE. $60 per person for something that you can't call food. When we talked to people who were sitting on table behind us they said they made same mistake. They come for lunch and they end up having tea and finger food!
sor morales
11/08/2022
The Hydro Majestic is my favourite all time hotel. Three years ago my husband proposed to me at the hotel and we came back to hold our wedding. It was a dream come true!! It was the perfect setting and all our guests loved it. The indoor and outdoor spaces are magical and beautiful. I am privileged to stay in the gorgeous building and it was breathtaking to walk through in my wedding dress.

The rooms were wonderful, clean and very comfortable. The service was exceptional, the food was delicious big thanks to the chef, the staff were accommodating and went above and beyond to help make our stay enjoyable. I highly recommend this hotel to family, friends and anyone visiting the Blue Mountains.
Craig lomans
17/06/2022
Beautiful setting. We finished a beautiful hike and came to the hydro for a drink and to watch the sun go down. If you are thinking of something similar I would suggest booking a table as only 3-4 get a good view.

There is also a beautiful fireplace to warm the bones.

Drinks are very expensive though but we'll worth it for the experience.

The view is one of the best in NSW.
Amani Gayed
01/05/2022
We went for the high tea. The view are unmatched anywhere else. The quality of small bight are amazing, there was a pianist who played beautiful music. Service is fantastic. I gave it 3 stars because they limit your dining time to 90min. It means we got the champagne and the tea together followed by food in 15 min.
It just knocks down the height of this beautiful amazing experience. 120 min for dining time limit would have allowed us to enjoy all what they offer in a relaxed manner.
kirsten simpson
09/06/2021
The worst night sleep! Small and rundown rooms. No luxury at all. THE MOST OVERPRICED ACCOMMODATION! My husband and I paid over $700 a night at this rundown hotel. I'm sure it was magical at some point but not now.
The hotel is located on a busy road and train line. The freight train rocks the hotel room, you hear the trucks during the night and you even hear the lady next door having a bowel motion and flushing the toilet.
No elevator and no offer for anyone to carry your bag up the stairs. No room service and the buffet breakfast just had the basics. Rooms were very old and small. Not the same pictures advertised.
Wouldn't be complaining if I paid $200 a night but for $700 a night, I expected a lot more luxury and relaxation. I've had better nights sleep in hostel rooms in South America.
Meg Kelly
31/05/2021
I have to say we were very disappointed. We paid $600/night for the room and were expecting big beautiful well appointed room. Room very small windows filthy inside and out couldn't take pics of view. Furniture dusty. Could see on tiles where last toilet sat. Attention to detail so poor for the price. Could have stayed at caravan park cheaper for same experience. I do have to say the bed was comfy. Staff asked as we left how was our stay and I said ordinary- and got no sorry or what was wrong!!! Just do you want bill printed out or emailed! Sorry Hydro Majestic epic fail. As least been there done that not need to ever do again
Wayde Walker
13/09/2020
I was rather surprised given the amount of money we had spent on this vacation for this "ritzy" motel, to find mould in the shower, tacked tiles above the bath and also, being in a highway side room, the fact that the windows were double glazed, meaning that you here every car, truck, bike, train, person walking in the car park.
Only the main bar was open, this was also the breakfast room, the reception, everything, meaning that to check in, you had to wait till the people before you got their drinks served.
Poor service in this respect.
Lin Johnson
02/08/2020
How saddening to write a bad review on a Blue Mountains icon. An institution with so much potential yet seemingly run as cheaply as possible by the Escarpment Group. Shame on them for disrespecting its history and character. . The renovations for the most part are wonderful, the staff were friendly but understaffed and not at a level befitting the price charged. It started with old browned lemons used in our g&t's and dirty wine glasses. The main point and one that has forced me to write a review is the appalling food on all levels. We were there for a one night stay and the yuletide degustation dinner...Every course was basically awful!! All the food seemed to be cooked earlier and wheeled in on trolleys before our eyes as we were strolling the hotel in the afternoon. The prawn dish was inedible with the said prawn being utterly mushy. The 'twice cooked turkey breast' was definitely processed meat! The palate cleanser was vile and consisted of a weird greasy coco butter dome with a strange sickly liquid inside??? Texture and taste-wise, it was the opposite of palate cleansing. The pork cheek was mostly gelatinous fat not rendered out. Again, inedible. The dessert was a tasteless supermarket sponge log surrounded by a greasy chocolate mousse. The best part was the two fresh raspberries on the plate.
Hmmm...breakfast....well who likes soggy bacon and grainy, gristly chipolata sausages??? Overall, it was cheap quality, presented and priced as higher end which made us feel even more cheated. So really saddened to write this but we really hope they pick up their game.
Grace M
21/07/2020
From the moment of check-in (and even prior to that!) the staff were absolutely wonderful and extremely attentive. Our stay was fantastic and we really did forget about everything that was going on in the world. Spotless property, wonderful rooms with fantastic views and superb dining experiences at breakfast, lunch (the Boiler House) and high tea (thank you for seating us by the window :)). A special thanks to James, Daniel and Jim at reception who were so welcoming and hospitable. No request was too difficult for them. Also special thanks to the Maître D at the Boiler House and to Adrian at the Boiler House who had the best suggestions for lunch and the wonderful smiling faces of the staff at breakfast service, especially the Maître D and the wonderful Matilde. We will definitely be back soon!
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