Meridian Hotel, Hurstville NSW

I was there with my partner this evening and we were playing pools at the table. An asian staff from bar came to the table and asked us to clean the table. When we said it's not our rubbish she came and picked it up but she started yelling "oi don't talk to me like that when we had just said its not our rubbish. She started making big deal out of it and started becoming rude towards my partner and said i'll give u no more drinks. Despite of my partner not speaking anything, she was very rude and disrespectful towards us. The bar manager was her sister and she did nothing but blame us for something that we didn't even do and was rude and asked us to leave. I felt that she was being racist towards us just cause we're from a different background and not Australian. They only treat the customers nicely whoever give them tips. They should be trained about how to treat the customers with respect and dignity no matter their background. If there was an option I would have given them reviews in negative.

Physically abused by security guards on the shift and broke the phone. Called the police and they came over and didn't take any actions. I don't think security y guards are allowed to raise their hands on drunk people. Everyone is aware that they allowed to kick people out of the venue but not be physical.

I went too the meridion not long ago paid fifty dollars for my food was suspose too get twenty five dollars back the guy that served me deny it saying he gave it back the manger came out check my bags said come back at six I'll check the camera I rang the police and twenty minutes later he came out with the twent five always give them the exact change if you do go there and buy just incase it happens too you

Terrible management problems and false advertising of sporting broadcast more than once I've experienced at this hotel. They had a Boxing event advertised out front of there hotel on the Billboard but staff and onsite management had no clue how to televise it and change the channel over and then gave up saying sorry we only have UFC on. Don't advertise events if you haven't trained your staff to put it on when its requested. Just another pub that puts there gamblers first and don't care about people who enjoy a beer and some sport. I could of been betting big money on that fight and you don't even know it

The room has some modern updates the bathroom is nice. But the carpet is dark and filthy, there are roaches 🪳 everywhere. I complained and was offered another room. I don't have a problem with the room just sharing it with roaches. Also, staff offered me a can of bug spray for self defense 😂 and this made them (roaches) angry 😡. They started coming out from behind the mini fridge, they have even invaded my bed. I could go on and on but I'm trying to remain positive because there's nice about paying good money to get "jumped" by a gang of roaches.
If this company would get rid of the roaches and remove the carpet this would be a decent place to stay.