Hotel Nelson, Nelson Bay NSW

Unfortunately our stay at Hotel Nelson was less than desirable. We chose this hotel due to the reviews, but were quite disappointed upon arrival.

The photos online make it seem like the hotel has been updated, but we must have been staying in the only un-renovated room. It felt quite outdated and definitely not what I would expect from a 4 star hotel. We could have looked past all of this, except the room was very unclean. I've attached a photo of the floor in the bathroom between the sink and the bathtub that I took right after we checked in. The shower was dirty and even had used products from previous guests on the shower floor which made us question if the bathroom had been cleaned at all. It made it feel like the whole room was unclean which was unfortunate as it wasn't the cheapest place to stay.

The positives are that it is in a great location, with a lovely cafe attached that I definitely recommend going to... but I would probably stay somewhere else. Definitely don't book the 2 bedroom apartment.

Very enjoyable stay. Large room, including bathroom, plenty of supplies, friendly staff, nice pool, good location. 10am checkout time a bit unfriendly. Old fashioned key and only 1 per room was a bit inconvenient. Very expensive rate in January.

The staff was really nice and helpful. The room were neat and the pool area is really nice on a sunny day. The hotel is located in front of the marina and has a cafe downstairs that serves great breakfasts.

My husband and I stayed for 1 night for our 2 wedding anniversary. The staff were so nice the room was lovely and clean. We had a view of the marina from our balcony. Great spot it was in walking distance to the Main Street shops and cafes.
Definitely would come back and hopefully linger next time

My family and I recently stayed at Hotel Nelson, and we can't say enough good things about the experience! From the moment we arrived, the staff was incredibly friendly and welcoming, making us feel right at home. The beds were unbelievably comfortable - it was like sleeping on a cloud! Plus, having Netflix and YouTube available in the room was such a great bonus for relaxing after a full day.

One of the highlights was definitely the pool - it was warm and just perfect for a refreshing dip. Whether you want to unwind by the water or swim some laps, it was amazing! We'll definitely be returning and highly recommend this gem to anyone looking for a top-notch stay.