Crowne Plaza Hawkesbury Valley, an IHG Hotel, Windsor NSW

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Crowne Plaza Hawkesbury Valley, an IHG Hotel, Windsor NSW

The Crowne Plaza Hawkesbury Valley, An Ihg Hotel is a hotel located in Windsor, New South Wales.
They have an average rating of 4.5 out of 1174 reviews, with the latest ratings ranging from 1 to 5.
Crowne Plaza Hawkesbury Valley, an IHG Hotel is 47km from Sydney CBD so why not stop by when you are next in the area.
We had a wonderful relaxing weekend away at the Crowne Plaza Hawkesbury to celebrate our anniversary. Beautifully renovated historical hotel surrounded by manicured gardens, with the best buffet breakfast in their lovely Gazebo Restaurant. We stayed in the spacious junior suite with a small balcony which had beautiful views of the gardens and the mountains in the distance. Our room also had all the modern tech with the latest gadgets to fully enjoy our stay. All the staff were exceptionally friendly and helpful, with a shout out particularly to Paris who gave us excellent local recommendations and was more than happy to answer all our questions. An added bonus was a lovely dessert tray and card for our anniversary that the hotel surprised us with when we came back to our room one evening! Highly recommended.
61 Hawkesbury Valley Way, Windsor NSW 2756
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
This venue is currently open

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Latest reviews for Crowne Plaza Hawkesbury Valley, an IHG Hotel, Windsor NSW

Lisa shadows
09/04/2024
This place is amazing. It was so beautiful and accommodating. We had a masquerade ball there and the settings were so beautiful. We had two garden areas, a bar, a private foyer area and the large function area all to ourselves. Perfect for weddings and private events. The staff were amazing, professional and helpful. Free slushies too at the front XD
Chris S
02/04/2024
Lovely hotel, nicely renovated and surrounded by plenty of golf courses. Reception staff super helpful and patient. Stayed in the king junior suite spacious for 4 of us (2 adults 2 kids) sofa bed roll out. WiFi was spotty at times. Barracks bar had good atmosphere however having dinner food (burgers and steak) was very late (40mins odd) and turned up cold but credit to staff took the food back and made a new batch. Buffett breakfast had good selection but ideally freshly made egg station should have another extra person and reception as well for breakfast. All in all good experience and nice getaway.
Dan Holland
30/03/2024
Right from the start the staff at the hotel were very welcoming and Jenny at the front desk went out of her way to resolve issues relating to the booking.
Following on from this, aside from excellent table service with a smile, Shah, upon hearing we had lost a phone charger in transit immediately offered to lend his own, and brought it before we'd even finished our meal!
The grounds of the hotel are lovely and we have really enjoyed our stay here.
Raynah Kassabian
22/02/2024
Alex from the reception team was excellent, so helpful, professional and a wonderful asset to your team. She was fantastic.
Overall my experience has been brilliant, your hotel is represented by such a wonderful team of people, from the reception team to the breakfast team to the cleaning team who maintain the high level of presentation at your establishment.
I am overjoyed at this experience and will certainly be telling others about my time here. Thank you Alex and team, it's been an absolute pleasure dealing with you.
nicole grant
20/01/2024
This place was amazing. Could not have been better. The pool was warm and indoors so great for a hot sunny day. There was a kids room and playground set up for the school holidays (and a free lolly and slushy station). The breakfast had a flavoursome variety. The hash browns were so crispy. The pancake station, freshly made pancakes and a Nutella fountain. 10/10 (as told to me by my nephews and niece).
Lynda Esz
20/09/2023
We enjoyed our stay, just a few small things would have made it better for us. Simple things like the fact we didn't that there are no lifts for upstairs. Luckily they found us a ground floor room. I think the dining menu was somewhat limited, especially if you have food issues. No crockery etc in rooms. and a freezer section in the fridge would have been handy. I had to ask the young lady tiding to actually make our bed. The ground are lovely and close to most things we needed. The indoor pool and spa is a plus... Reception staff were all very friendly and helpful. A shame we could not stay longer.
Danijela Phillips
03/09/2023
Absolutely love everything about this place. From the gorgeous rooms, decor and the grounds...to wonderful staff and extra comfy beds. Extremely clean. The food was just lovey. I felt like we were on a little mini holiday. Will definitely come back! Highly recommend it.
Bruce AR
25/08/2023
The staff are AMAZING!
Julie Jackson (and the person on reception today) were so welcoming and provided simply AMAZING service. They looked after my mum and my wife so well that they will not stop raving about it and how well we were looked after on a random last minute picnic on the grounds.

Thank you so much. I cannot recommend them higher and cannot think of better service received at any hotel. This is also not the only time. We come back because the staff are amazing every visit.
Thank you!!!
Jason Yu
15/08/2023
Stayed at the crown plaza for 4 days on a residential course and it was amazing. The staff were super friendly and attentive. Food was simple but hits the spot (often that's what you want out of a meal). The rooms were newly renovated. There's an indoor heated poor plus a kids' playground next to it.
Erin
12/08/2023
Dined here for High Tea.

Lovely atmosphere, Great amenities, and beautiful scenery.

For high tea, we got a selection of finger sandwiches, roast beef, egg salad, and chicken wrap. Very nice.

For the desserts, we got macaroons, little desserts. Very yummy!!

The winner of the show was the scones, fresh, fluffy, hot, and the jam and cream served alongside was fresh and lovely.

The tea selection was a little lacking. They had herbal tea, black tea, earl grey, and a apple and cinnamon tea.
The apple and cinnamon is a must try!!

This was served along side a complementy house sparkling wine, which was good.

Overall this was a very lovely experience, and I will be coming back again.
Wendy
08/08/2023
I enjoyed my stay at Crowne Plaza Hawkesbury Valley hotel.
The rooms were modern and clean. The bed was medium firm and very comfortable. They provide a good range of toiletries and the room is well equipped. The pressure in the shower was also good. The staff are polite and the courtyards are well kept. I'd definitely recommend this hotel to others looking for something in the area.
Jess Macc
24/07/2023
We just had a 3 night getaway for our 10 year anniversary and had the best time! The renovations here are amazing. Clean, beautiful rooms. Breakfast was great, High Tea was super lovely and the playground was a bonus for our almost 2 year old. Will definitely be back. Friendliest staff as well. Ella was a beautiful and caring staff member who looked after us so well every day. I actually looked forward to seeing her, and hoped she'd be there when we walked in to the breakfast room. (My toddler loved her dearly also.) Julie was super lovely to talk to as well. We had a great chat and I loved it! Overall a really great weekend!! Thank you team :)
Eugene Kless
09/07/2023
It is a nice, magical place just an hour from Sydney and at the entry to the Blue Mountains. The rooms are clean and nicely furnished. Nice winter touches include a fire pit on weekends and complimentary hot chocolate next to reception. Warm indoor pool and jacuzzi make it nice to have a swim even on cold winter days. Great buffet breakfast is making this place my favourite. Highly recommend ??'?
Natalie Fox
25/06/2023
We attended a wedding there but did not stay. The staff were wonderful and deserve a five star rating on their own. Sadly we attended the buffet breakfast the following morning, and it was quite disappointing. For $31 a head, I expected the quality to be a lot better. Hash browns were dry, and not replenished once during the final hour. Sausages were dry, scrambled eggs were watery, orange juiced tasted strange, pineapple juice was watered down. Would not recommend.
Kushar Perera
30/04/2023
We stayed there over a school holiday weekend. We all loved the stay and the kids enjoyed well using the facilities and also some holiday special activities and lolly station. Room we were in was spacious, clean and modern. They served a proper breakfast and had many options kids loved. The staff was generally friendly and helpful. It's a great weekend family getaway if you live in Sydney.
Maree Andrews
13/04/2023
Very friendly and helpful staff. Rooms were a good size & very quiet.
Breakfast was delicious with lots of options available. The restaurant meals were amazing. We had room service which was delivered quickly & hot. I felt the bar drinks were expensive.

A positive weekend stay, thank you.

If I had to fault something, the bath towels are a bit small.
Shyama de Silva
19/02/2023
Location: Close enough to Sydney for a short weekend away. The location is not too far from the local shops so if you do need to go wonder around it is possible without spending too much time on the road. That been said the grounds of this venue is so beautifully kept and offers the calm and quiet atmosphere to feel relaxed and ready to jump back to the rat race. Despite the hot/stormy/hot weather we had a lovely time walking around.
Staff: Top notch service. I have to say one of the friendliest bunch of hospitality staff I've come across from start to the finish of our stay. Thank you!
Cleanliness: Our room/bathroom and beds were clean. Minimalistic and nicely set up. Hallways and walkways were were aged but clean enough. However the pillow cases were not ironed or pressed and looked crushed and weary from the washing. Might sound like a first world problem but you'd want the bedding to be inviting when you walk into a hotel room. Beds and pillows were ok for a night but could be more comfortable.
Dining: We had dinner at the Harvest restaurant. The waiting staff was a delight. But unfortunately our protein was overcooked and it took a while to deliver between the courses of the dinner. For a 3 course meal that charged $100 pp, we left a bit disappointed.
Bar food was very average but I liked the atmosphere of the bar.
Breakfast was very average. The hot food was good and the omelette was nice.
Unfortunately the coffee was a let down and pastries were not fresh.
Overall I'd say the management should look into improving the quality of the dining experience of the guests and perhaps have better quality bedding in the rooms.
Shahrokh Sepehrirahnama
04/01/2023
THIS HOTEL IS... FANTASTIC.
Its design captures the essence of the Blue Mountain nature. We stayed for a night and had a great time. We spent hours at the picnic area by the pond after morning hike. The breakfast was great and the staff were friendly and helpful.
Will definitely go there again with group of friends and family.
And, the rooms were sparkly clean and nice.
100% recommend it!
shelley tilston-dickson
27/11/2022
We have attended 2 weddings at this venue and really impressed both times. Absolutely beautiful views/location, outstanding service - rooms are spacious, clean and comfortable. Beautiful bar to relax in whilst waiting for reception to commence. There are so many options available for weddings big and small in a setting that there is beauty everywhere you look. The staff can't do enough for you, and the buffet breakfast is up there with the best of them. Highly recommend this venue.
Tai9 Kennedy
03/10/2022
Lovely grounds. Check in was efficient and the front desk was very friendly and pleasant. The rooms are spacious and modern. The bar serves a decent selection of food but could add more to the cocktail menu and gets busy. For a hotel consisting of 200 rooms, the bar may need to be extended in future to accommodate more people especially if there is a wedding or function on. Unfortunately that weekend trying to contact room service was almost impossible with no one answering (and this during normal business hours) and service was slow. After hours menu should also be more extensive. Staff were hospitable. Decent selection at the buffet breakfast but found the air conditioning too strong especially for a crisp cool spring morning but lots of natural light. Overall would stay again.
Ada Lau
11/09/2022
We had a wonderful relaxing weekend away at the Crowne Plaza Hawkesbury to celebrate our anniversary. Beautifully renovated historical hotel surrounded by manicured gardens, with the best buffet breakfast in their lovely Gazebo Restaurant. We stayed in the spacious junior suite with a small balcony which had beautiful views of the gardens and the mountains in the distance. Our room also had all the modern tech with the latest gadgets to fully enjoy our stay. All the staff were exceptionally friendly and helpful, with a shout out particularly to Paris who gave us excellent local recommendations and was more than happy to answer all our questions. An added bonus was a lovely dessert tray and card for our anniversary that the hotel surprised us with when we came back to our room one evening! Highly recommended.
Michael S
22/08/2022
Stayed a night with my partner for my birthday as a surprise. From the welcome at the front desk to leaving. There was nothing that I could fault. Every staff member that we meet during our stay was friendly and always said hello with a smile. The room was beautifully renovated room beautiful big bed, bathtub and clean and smelled amazing. The breakfast was exceptional and I need to make mention chef Rav on the omelette station. Best omelette I have ever eaten. All food was fresh , well presented and you should be proud of your breakfast team as they do you a great job. Definitely worth the price of the room and will be back again soon.
Melad Farraha
01/08/2022
Beautiful hotel that impressed us from when we arrived to when we left. The staff were very polite, kind and catered to all our suggestions and requests. The room was bright, well furnished and clean. We loved playing pool on the large table in the bar area while listening to music from the jukebox. The indoor heated pool and spa were enjoyable to sit in on a winters night. I would highly recommend a stay here if you are in the Hawkesbury area.
Doctors Dates
01/08/2022
Beautiful hotel that impressed us from when we arrived to when we left. The staff were very polite, kind and catered to all our suggestions and requests. The room was bright, well furnished and clean. We loved playing pool on the large table in the bar area while listening to music from the jukebox. The indoor heated pool and spa were enjoyable to sit in on a winters night. I would highly recommend a stay here if you are in the Hawkesbury area.
Mhairi McClymont
23/07/2021
Great for a short break out of Sydney. The refurbished rooms are lovely and staff couldn't be nicer. Kids loved the indoor pool on a cold day.
Roger Mackey
27/06/2021
Our 3 night stay was absolutely wonderful. The grandeur of the Plaza is breath taking. Customer service was warm & welcoming. Taylor will make a very good team leader. She has a warm personality & converses well with the guests. We were celebrating our honeymoon. The hidden staff(cooks, cleaners, gardeners) Thankyou
nic cat
20/06/2021
Not as good as prior.
Still needs changes and considering what people pay.
Breakfast is worse than before.
Nice to still know a few of the lovely staff remain but sad and disappointing to know the beautiful, true professionals in every way have gone.
The place does not have the same feel about it,unfortunately.
The bar remains very limited with nice wines and selections,along with the menu.
It would be nice to see some comfortable lounges aside of the clinical seating and a little music.
Tahnee Strauss
04/06/2021
Another amazing experience. Easily our favourite hotel in Australia, Everytime we come here the stay is exceptional. You can tell the staff are all locals who really love what they do and are proud of the hotel and the area as they go above and beyond at every turn. Julie in particular was an absolute angel for us and made our 4 year old son have a fantastic time, to quote him "I want to come back here so I can see Julie again!"

Also shout-out to Joshua and Taylor on the bar, always sorting my hubby out with great drinks, he was very happy 😊
Kylie S
25/01/2021
This hotel still has a way to go. We were not given the rooms that we had originally booked, and were only informed while checking in- with the excuse being that they were fully booked and one of the staff had made a mistake with our booking. Rooms are clean enough, however ours had live flies and mosquitoes trapped inside. The road noise starts from 4 AM making it impossible to get a good nights rest. Would not recommend.
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