Udayippu email
23/04/2024
Fantastic location and good ambience. But the customer service is pathetic. We were served by a young lady at the bar counter. I think her name is "Louise", overheard another staff calling her name. Took our order with ZERO interest and looked like she is doing us a favour. She was totally rude, had biggggg ATTITUDE. Felt like we were asking for free food from their business. I thought is it just us, but happened to stay at the bar for sometime sipping my beer. Then noticed that she is the same to other customers aswell. Saw she serving few others happily but it turns out that they were her friends. She went and started chatting to them on the other side of counter and wasn't interested to take the orders of people standing at the counter. Second time an old lady served us , seems like she is the owner of the pub. She was great.
Word of advice to "Louise" : Please look for another job if you are so unhappy serving customers.
Will we be happy to go back??? Probably NO.