Novotel Sydney Olympic Park

All staff were lovely. Nice upgraded room. I would prefer block out blinds as with other hotels in this group. Scrambled eggs were not great, soggy and on arrival with room service it was cold. The restaurant was lovely but it was too dark, the waitress brought us a lamp. Bed was comfy. Street noise was heard even on 16th floor with windows closed.

Although located in the perfect place for us to attend a nearby concert. The room could really use some more attention to detail.
The bottom sheet didn't even fit the bed so we were almost laying on bare mattress, not hygienic. The pillows were awful and no spare pillows were available in the room. The sink in the bathroom was covered in rust and there was no exhaust fan in the bathroom so you can't see in the mirror after showering.
The electric kettle provided was appreciated but the lead on the kettle was so short it couldn't even reach the outlet when sitting flat on the bench.
On a positive note, the staff were very friendly and the buffet breakfast was fantastic!

The hotel is well located but it seems like it hasn't had any update since it was built. The carpets in the room are out dated and need replacement. The bathroom fixtures like shower heads and taps are old and worn out.
The front desk staff is helpful.

I found the hotel to be in a great location for my event at the showground. The property was nicely presented however i believe the rooms are in need of updating. The staff was pleasant and helpful however the food quality was lacking and facilities of lobby bar/restaurant closed to early. You would think this hotel would realize its customers are staying here as they obviously have something on and need these facilities to operate around event times.

Rooms were comfy and well equipped. Awesome views! Staff were helpful and very professional. Eggs at brekkie had a slightly odd texture, but otherwise delicious food & coffee. I would stay again for sure.