21/6/22 No refund or credit forthcoming. AVOID, AVOID, AVOID!
EDIT : One would think this would have refunded on the spot, even after speaking to Rosa Roberts (senior manager) the venue so far has not refunded the meal. Not good enough.
We ordered our food at 1257. After receiving olives and rather ordinary herb bread quite quickly, we waited and waited for our mains. At the one hour point with still no meal (1357) I spoke to your manager, David. He became argumentative and was rattling off excuses.
To David's credit he did offer a free round of drinks to the table which we accepted. The food came out after waiting just over one hour.
The meal that I ordered was baby veal, which you expect to be very tender. It was extremely chewy and as you can see from the photo, burnt. The other two meals were below the quality I would expect at your price point. Very disappointing!