Rooms dated and very tired . The price suggest five star but more a three overall.
Service is by backpackers understand that but at least have good English.
We were going to book a spa package and nope it's closed for some reason claimed we are a seperate group.
Unfortunately the tours and such offered aren't available everyday either.
Went to go to dinner in highlands restaurant and sorry no spots !! How can you not accommodate for your own patrons paying top dollar for rooms? They suggest the tavern which serves frozen meals basically and overpriced to boot. Just because you have a five star position doesn't make this hotel five stars so overall a three from me.