I've been to the Phoenix three times in a month. The first time I had nachos. They were yummy and plentiful. The second time I had the chicken and avocado toastie. It was also good. So when I went in today I was determined to revisit the toastie and encouraged my friends to try it. I was left with egg on my face because it was horrible. It was in halves. I ate half of one half (yes, ok, I ate a quarter!) but could eat no more. The toastie was a large hamburger bun. The avocado was a smear of dip. No pieces of avocado. The scraps of chicken were sparse and lonely. But it was the cheese!!! I am not sure what sort it was, but it certainly didn't work with the rest of it. It was strong and cloyingly sweet: to the extent that neither myself nor my friends who also ordered it ate more than a small portion. It was nasty.
I would also like to request the owners do something about the toilets. They may have been clean, but they're dark and desperately need a coat of paint. I have felt more comfy in some public toilets.
I have eaten lovely meals there in the past, and it is reasonably priced. But today was not a fun visit.
It's not all negatives. The dining room is nice with lots of windows. And the service was top notch. So I would still suggest it is a good central place to visit. But perhaps steer clear of the chicken and avocado toasty.