Clubs and Pubsnear Me

This place is a great disappointment. Not only did they have our salt and pepper calamari on a heat lamp for half an hour, which was not classed as a salad in the menu name but was served underneath a pile of lettuce. We waited for over an hour for our food to be served. I ordered in a group of four and had to wait an additional 10 minutes for the food to come out of the table. They stuffed up our order and forgot to remove items from our food for which there was an intolerance.

Not to mention the chefs have no masks when preparing food. Unorganised and not good enough! Food was nothing special either and needs new management.

Great atmosphere. Meal was slow in coming. Good outdoor seating. Bar service is excellent.

where do I start I had an absolutely frightening experience at the Phoenix hotel first we ordered, we were the first people in and it took our meals an hour to get there and then two of our four meals were left on the service desk just waiting for someone to spit and dribble on it until we could get the other ones so by the time we got those they were cold as anything, the waitresses were nice but the meals themselves were horrible. oh my goodness gracious me I have never had a worse parmi in the world my girlfriend got nachos and they had jalapenos and other spices which weren't in the description of the menu. And then they had the audacity to serve my friends girlfriend a schnitzel that looks like it had been tossed around like a frisbee for five hours before getting on the plate. terrible terrible never ever ever coming back EVER!

Came here with my husband and children, food was outstanding and customer service equally excellent. Nothing was too much to ask. Will definitely be back!

The dining area has been renovated and looks good.
Food and Service was great and Staff helpful and courteous. We have been eating here with friends on a mthly basis for over 15 yrs and still keep coming back.

Good coffee and it's warm inside the bar.

Today 6 of us came for lunch. Service was good Meal was not. Out of all meals there were complaints. One was sent back as too cold to eat. Others would have gone back except we felt for the new young waitress as her first day, so we just ate cold. Main issue was coldness, and batter on fish very think and gluggy. Comment by one of the fish orders was it looked like a small peice of fish rolled into thick batter just like a sausage roll
We did say when asked if we enjoyed the meal, that we didn't No apologies or even an offer of maybe a drink. Won't be going back unless something is done Happy to talk to management.
Cheers Gail.

Lovely venue, delicious lunch, welcoming staff.

Lovely venue, delicious lunch, welcoming staff.

Great service and cold Beer

A great positive experience. The views from the dining area are great, on a bright and sunny day. The dishes chosen were excellent and good sized portions. Will go back again!

Really good food. Friendly service and quiet for easy conversation without competition to be heard. Great fund.

Fantastic meals with super friendly staff. Great for the whole family. Special thanks to Amy, Caroline and DamienFood is 5 stars highly recommended!!