Tracey Bradfield
16/12/2022
I started with 2 stars, but added an extra for the previous visit, which was better than this one. Lovely staff, drinks came quickly to the table. Ordered 2 seniors meals, one which was chicken caesar salad. They arrived, but no chicken on the salad. I returned it and watched the chef being informed of her mistake. Then I waited and waited and waited...Eventually I caught the eye of a waitress, she was shocked. Heated words in the kitchen between staff (its an open kitchen guys, we see what's happening).
Finally my salad came, which was excellent btw. We had ordered sweets at the beginning, so when our meals were finished we moved our plates to one side so staff could see we were done. Nope, nothing. Ended up speaking to a young staff member, told her we were ready for sweets. Another 15 minutes wait while our pre made sweets were delivered. 1.5 hours in total for 2 very simple meals. Table service is good IF you have the staff to cope. I know its COVID safe etc but there needs to be a way in which tables can 'flag ' a staff without having to yell, or train staff to look at all tables, not just the big $ ones. AND get the orders correct. (The roast Turkey looked disgusting, big slabs chucked over the top of the veggies, but apparently tasted good....not very professional)
Disappointing.