Pullman Magenta Shores Resort, Magenta NSW

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This venue is currently open

Pullman Magenta Shores Resort, Magenta NSW

The Pullman Magenta Shores Resort is a hotel located in Magenta, New South Wales.
They have an average rating of 4.1 out of 886 reviews, with the latest ratings ranging from 1 to 5.
This is the first time I stayed at a five star resort with a not-well-maintained room as shown in the first photo, and the light was flickering when I dimmed it ugh. People at the reception also meh, like zombie. However, the people, service, and quality of their restaurant and spa are super amazing and 100% recommended. My breakfast was always amazing in this place and worth every cents, the staff members are so amazing (very busy but friendly), I also had a perfect oat mocha there too! Dinner at Barrett's restaurant was amazing. The staff members are so amazing, so attentive, patient and professional. All food we ordered taste so yummy and plenty! Perfect ??'? The location of this resort is just perfect. We had beautiful morning walks to the beach, to the lake, and to the nearby national reserve where we met that cute kookaburra on the second photo. The Vie spa is simply perfect and relaxing. I feel so refreshed after that amazing two hours spa. Seriously must try!
1 Magenta Dr, Magenta NSW 2261
This venue is currently open

Opening hours

Monday: 07:00 AM - 11:00 PM
Tuesday: 07:00 AM - 11:00 PM
Wednesday: 07:00 AM - 11:00 PM
Thursday: 07:00 AM - 11:00 PM
Friday: 07:00 AM - 11:00 PM
Saturday: 07:00 AM - 11:00 PM
Sunday: 07:00 AM - 11:00 PM
This venue is currently open

Opening hours

Monday: 07:00 AM - 11:00 PM
Tuesday: 07:00 AM - 11:00 PM
Wednesday: 07:00 AM - 11:00 PM
Thursday: 07:00 AM - 11:00 PM
Friday: 07:00 AM - 11:00 PM
Saturday: 07:00 AM - 11:00 PM
Sunday: 07:00 AM - 11:00 PM

Latest reviews for Pullman Magenta Shores Resort, Magenta NSW

Jodi Byrne
09/04/2024
If you're looking for a family getaway - home away from home - that you don't have to travel too far for - then Magenta Shores is the perfect choice. Villa accommodation complete with full kitchen and laundry as well as balcony's and outdoor spaces make it the perfect accommodation choice for families. The facilities don't disappoint either with 2 outdoor pools - one lagoon style and the other comprising of 3 mini pools in lush surrounds. There is a heated indoor pool, sauna and gym with all the modern machines such as treadmills, rowing and cross training as well as weights. There is a restaurant or a more casual dining bar area so something for everyone. And if you're feeling active, head to the driving range or play a round of golf, book the tennis courts for a fun family game or grab one of the electric bikes and explore the area. There is so much to do at Magenta Shores - you won't want to leave.
Jessica O'Brien
04/04/2024
We had a wonderful experience from arrival to departure. The 3 bedroom villa that we were in was conveniently located to the pool and there was lots of space to enjoy and explore... the beach, the pools, the picnic area. A great resort to kick back and relax! Maddie checked us in and is an absolute superstar!! She made for such a delightful arrival and we felt very much welcomed.
Zee Saleh
06/03/2024
We stayed at the new luxury beachfront house at the resort. It was stunning and had everything you could need for an amazing family vacation!
The private pool and spa were great! It was just a shame that the spa only turned on at 3pm and turned off at 7pm! They also had a rule that we couldn't swim in the pool past 8pm which was also a led down as I love to swim at night!
We paid a lot extra to have a private pool and spa so we could use it at any time.
Other than that, everything was amazing!

The people at reception were great and very accommodating. Coffee was great! However the breakfast buffet was underwhelming! Not much food to choose from and quality of food was poor.
Luckily we took our own food and there were also lots of takeaway choices around the area.
Terrence Coffey
06/03/2024
Great check in. professional, welcoming and genuine. Struggled to find villa but staff were obliging. Room was perfect but the stairs hurt. Dinner /breakfast was great and the Accor membership card was needed for the dinning room. some concerns with hot / cold shower but that could have been me, The room was spotless although the air con vents had a thick layer of dust. Over all a very pleasant stay and Pullman will continue to get my business.
Richard
07/01/2024
I recently stayed at this place over the weekend and I was really impressed with the beautiful landscaping and how well-maintained everything was. The room itself was great, although I did find the sheets and pillow to be a bit uncomfortable. Despite that, I had a positive experience overall. The staff was friendly and the overall cleanliness of the place was top-notch. I would definitely consider staying here again in the future!
Sebastian Revell
10/09/2023
WOULD NOT RECOMMEND OUT-OF-TOWNERS VISITING.

Hotel staff are friendly, it's just a shame about the regulars. If you want to get berated by stuffy, pompous and petty golf members then this is the place for you! They are ugly of character and conceited in their privilege.
Mrs.Vorawan Vorawan
27/06/2023
Excellent place and location. Excellent service and friendly staff and helpful.
Nice and clean room. Amazing golf course.
Gd breakfast.
Just one thing it was terrible it was WiFi connection no gd.
But everything here perfect and excellent.
dhee N
13/06/2023
This is the first time I stayed at a five star resort with a not-well-maintained room as shown in the first photo, and the light was flickering when I dimmed it ugh. People at the reception also meh, like zombie.

However, the people, service, and quality of their restaurant and spa are super amazing and 100% recommended.

My breakfast was always amazing in this place and worth every cents, the staff members are so amazing (very busy but friendly), I also had a perfect oat mocha there too!

Dinner at Barrett's restaurant was amazing. The staff members are so amazing, so attentive, patient and professional. All food we ordered taste so yummy and plenty! Perfect ??'?

The location of this resort is just perfect. We had beautiful morning walks to the beach, to the lake, and to the nearby national reserve where we met that cute kookaburra on the second photo.

The Vie spa is simply perfect and relaxing. I feel so refreshed after that amazing two hours spa. Seriously must try!
Alana Burnett
09/06/2023
We booked my Bachelorette day at the spa connected to the Pullman.
Staff uninviting and lacked communication. Amenities old and dirty. Sauna said out of order, though when I checked with staff she said that's only because they were short staffed.
High tea in the restaurant- waited over half an hour for my best friend's vegan options despite staff being aware of her order through our booking. Staff forgot our glasses of sparkling wine and orange juice. To their credit we were granted a discount on the total bill.
Disappointing service for a day that was well booked in advance.
Vincent
01/05/2023
Fantastic service by concierge staff on check in.
They also surprised our daughter with sweets for her birthday.
Clean, roomy and great location of villas.
Beach is a minute walk away.
Well maintained golf course.
Wendy Huang
26/04/2023
Stayed 2 nights in a 3-bedroom villa with family. Love the location, big resort and have different faicilities. The newly refurbished lagoon pool was nice and clean. Walk to the beach with direct access. Big compliment to the check-in process, Maddie at the reception was extremely nice and helpful, always went beyond to help and answer queries, she really was the shining star in the resort!
Suzan Kumcuoglu
12/03/2023
resort itself and location is beautiful. The 3 bedroom villa we had was filthy upon arrival. Spider webs everywhere, stinky dirty carpets, one bedroom stunk so bad we couldn't use it. Pubic hair on the toilet and mould in the shower just to name a few hygiene issues. Management said to let them know when we'd be going next so that the room can be 'their usual high standard' :/
The lagoon pool looks stunning but is unfortunately not heated and freezing. Highly unlikely that we'll be back or recommend.
LJ W
06/02/2023
Horrific. Filthy. 3 star at best. We stayed in a 3 bed villa. The floor was dirty and my crawling baby had blackened knees, hands and feet after 5 minutes. Broken lamp and chair. Grubby walls with scuff & grime marks. We paid $500+ per night and feel so ripped off. Absolutely no attempt at cleaning or maintenance. Fresh towels and linen service provided as an optional extra, additional cost of course. Completely ruined the hotel experience for us. We really expected more from the Pullman brand. Considering leaving early, it's that bad. We were told we might not be able to book a table at breakfast despite having prepaid for a room which included breakfast. Absolutely appalling I am beyond shocked at the condition of our Villa. Serious regrets about booking here. Please avoid at all costs.
Arun Paily
26/01/2023
One of the best resorts in the country. Stayed 2 nights at the 2 bedroom villa. The accommodation was amazing, everything about it. Beautifully appointed rooms, spotlessly cleaned bathroom and plenty of space to keep your stuff. Beautiful living area with a giant TV. There was the occasional insect (spiders, bugs and cockroach), but that comes with the location along with the beautiful birds, flowers, beaches, and sunset.

The Restaurant is popular and booking is essential. Breakfast was fantastic and staff were amazing.

We used the kids pool and it was clean and well maintained like every inch of this property. Play area for kids and heated pool too.

Only a short stroll to Magenta beach, which is secluded and a true getaway from everything. A couple of minutes drive to Pelican's Wharf, a beautiful spot to fish and enjoy the company of the town's most famous residents, the Pelican.

Definitely with the money.

Only negative are the cushions and throw that were placed on the beds, they needed a wash. It stank and I removed them as soon as I got on the bed. I put them in the cupboard and closed the doors. It didn't bother me again till I was putting them back before checking-out. I must add that almost all hotel rooms have the same problem. I never use them as they are not washed as regularly as the other linen. Hence it didn't impact my experience at the resort.
John Glasheen
17/01/2023
The staff were fantastic. The restaurants were great. Breakfast staff were very friendly and helpful could not fault them . The front desk were excellent . The bar staff were great. The accommodation however was pathetic. The washing machine didn't work. The rooms were dirty hairs in the bathrooms. Stayed 10 nights in a 3 bedroom apartment, sheets not changed. Had to request clean towels and rubbish to be removed. Had to ask for the apartment to be vaccuumed. Was told this is to protect the environment . When you pay $12,900.00 for 10 nights what would you expect ?. Couldn't play golf in the competition because I was not a member . Could only play after 12 noon on the back nine. What a disappointment .
Could not recommend Magenta Shores as a family holiday . Value for money terrible. Accommodation 2 star not 5 star . Extremely disappointing
Abby O
29/12/2022
unpleasant experience checking in. waited for 2 hours to check in (yeah, we checked in at around 430pm, already end of day). receptionist kept saying our villa were not yet ready. kept waiting and following up. there was another group also waiting for hours as well.

we called days earlier for rolling beds (extra beds) but it wasn't noted when we checked in. so no rolling beds provided for us.

we asked for us to have a villa close to the pool and 2 studios together and near each other. but it wasn't also followed. we asked this way before and and 2 days earlier to ensure this, but it wasn't followed or noted (the receptionist said it wasn't as she couldn't see it noted). we wanted it close to pool and each other as we have senior people with mobility issues.

we just want a fuss-free holiday. and it already started with a lot of stress.

- -

UPDATE:
1 star only.

- villa's dishwasher wasn't working. no offer to provide disposable plates and utensils to compensate this.
- studio room door can't be locked. just risky to leave things behind.
- we were asked still to vacate early because the owner of the villa is coming. didn't we pay for this accomodation? don't we get extra 2 hours for waiting for that villa to be available? no offer to be extended nor anything (free breakfast?) to help being inconvenienced.

why is this a five star hotel again? maybe a big NO. not recommended.
Jane Chen
23/12/2022
Not worth the money. I booked a Deluxe 3 bedroom villa, $799 per night. We expect the room condition will worth the price. The reception on our arrival was good but things went down dramatically. The room didn't have golf course view which is different from the website description and the photos. One of the bedroom didn't have blackout curtain. There was a curtain track but no curtain was installed. During the night, the room was very bright with the outside road lights and kids can't sleep. Kids supposed to have a relaxing time but they were wake up at 5.30am in the morning because of the sun lights directly to their bed. We reported this issue to the staff second day morning, but was told that this was property owner s issue and the property was not owned by Pullman. As the property owner didn't provide the curtain for the room, they cannot do anything for this. Can you believe this is 5 star service? The room also hasn't been well cleaned up. There was a big cockroach in the main bathroom in the night. In regards to the facility, before our arrival, they called us saying that the lagoon pool would be ready for use on our arrival. But until we checked out two days later, the pool was still not ready for use. Additionally, they overcharged us breakfast which we didn't book. We have good experience with 5 stars ranked accommodation before, but not with Pullman Magenta at all. And won't be back to Pullman Magenta again and won't recommend to any friends.
Tammy Grant
30/10/2022
Beautiful and peaceful place to spend time, great location, spacious Villas and lovely facilities, although the Lagoon Pool was under restoration while I was here, when it is finished it would only enhance my already wonderful experience. With beach access and great walking tracks. Assistance with baggage to Villas, this was a totally joyful experience.
Sue Baggott
20/09/2022
Enjoyed our stay here. It was quite a lovely place. Day spa and high tea was lovely. Barrett's restaurant was lovely. Shallows Bar and dining/ room service was also very nice. Some nice walkways for strolling. Very relaxing few days.
Daniel Sgroi
22/08/2022
A little break with my wife and friends at this beautiful resort at a amazing location. Our two bedroom villa was spacious and clean, walking distance to the beach, the bar and restaurants. The staff was very friendly and helpful. Definitely we will come back.
Tania Griffin
25/06/2022
Absolutely lovely location. Pool in pristine condition. Tennis courts by us were in great condition. Had fun playing. Only 1 car park space. Unable to side-street park. The others parked at visitors and main car park. Hotel bar service great. Overall I would come back again. We had a great time.
Pauline Karabeleska
26/05/2022
The resort was very serene and relaxing. Our villa was spacious and provided many amenities. However, our spa wasn't working (something I was looking forward to, just to unwind). I asked several times at reception if this could be rectified and they reassured that it would be fixed. That didn't happen and all I got at checkout was "oh so sorry". Disappointing. The rooms smelt on drainage. Staff are easily confused with orders and openly admitted some things were just too hard to carry out. Once again Disappointing.
thanh hong phuc Nguyen
24/06/2021
The resort customer service very good.
Michelle the receptionist supervisor is the best. She very thoughtful and care for customer.
Victoria Kuok
16/06/2021
We stayed at a well appointed garden villa surrounded by luscious greenery in peace and tranquillity during our family trip and this was our second visit.

We were warmly welcomed with complimentary beverages at Shallows Bar, overlooking the golf club and relaxed into holiday mood. As we settled down in our villa, we were pleasantly surprised with a plate of petite four congratulating over our special occasion. The property was fully equipped and well-stocked with amenities. It was clean and tidy throughout.

We noticed a good variety of guests, ranging from young and more established families, to mature age guests who appeared to be playing at the popular golf club adjacent to the villas.
Rob and Jane Darcey
11/04/2021
Beautiful grounds, fantastic facilities and wonderful staff (speedy Nicole on breakfast service impressive 😄). The studio room initially allocated was terrible, 3 star max. A candid discussion with management and Luxury Escapes led to an upgrade plus wine and chocs to put our experience back on track.
Mich Li
09/04/2021
We love this Resort. Everything is 5 star. Clean, friendly staff, convenient, food isn't overpriced in case you are lazy to eat out.

It has a nice children playground, indoor and outdoor pool. And the Magenta beach is just right next door!
Oliver Saunders
17/01/2021
We attended the bar at the resort and enjoyed our meals and drinks. Very friendly staff and great with our kids!! Highly recommend the Pullman resort
Saxon Bond
13/01/2021
Really good buffet breakfast😋
Pool was so so amazing🤩
Tennis and golf there were good activities.
Rooms were sweet and the bath
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