Pullman Melbourne on Swanston

Pullman Melbourne on Swanston

195 Swanston St, Melbourne VIC 3000, Australia

Visit Pullman Melbourne On Swanston in Melbourne, Victoria. This venue has an average rating of 4 out of 913 reviews, with the latest ratings ranging from 1 to 5. It appears there are mixed reviews for the Pullman Melbourne On Swanston.

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours
This venue has a Gaming Room

Opening hours

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Other venues in Melbourne

There are 9 venues in Melbourne VIC. This list shows venues that are in Melbourne and does not include venues that are in an adjacent town such as 'Melbourne North'

Latest reviews

Emma Walker
17/04/2022
If i could give more than a five star I would!!!
Our first time staying here and we would stay again and again!
The staff were absolutely fantastic! Accommodating, friendly and more than helpful in every way.
The room we stayed in was very clean, comfortable and spacious.
I couldn't be more happier with the Pullmans and I honestly didn't want to leave!
Thankyou to all the staff...
Im so glad you are back open and thriving!
We will be back.
Rizwan Nawaz
16/04/2022
We have had the loveliest stay and would highly recommend this hotel.

Decor is cool, quirky yet luxurious, loved it. Location is perfect and we'll situated close to all the shops and food places you could want!

The staff were super accommodating for us as we were fasting and had to eat before breakfast opening time. They arranged for breakfast delivered to our room at 4AM on the dot and even gave us a Microwave to use in our room for the duration of our stay so we could heat up our food. This is what I call going above and beyond. Making us super welcomed and making everything feel like it wasn't any trouble. Truly appreciative to everyone and especially Tina (the manager on duty) who arranged everything for us.
Kenny W
16/04/2022
The Pullman on Swanston was a lovely place to stay on our long awaited return to Melbourne. Fresh experience was on offer having only just reopened due to covid.

LOCATION:
Hideen from street view with an entrance on Swanston Street otherwise the main entrance is just off the lane way and potential to be co fused with another hotel as well. Identified by the nice red carpet leading you into the foyer loop.
Well insulated from outdoor noise aside from the occasional tram bell. Good centralised spot close to china town and all great shopping outlets and eateries.

COUNTER/STAFF:
Quality of service was incredible. Polite, genuine interest in plans and experience as well as spot on recommendations for out of touch travellers. In our instance we were fortunate early check in was available. Check in process was easy, straight forward and efficient. Offer to transport our luggage at check in and also delivered to our uber opon check out made the whole experience perfect and effortless.

ROOMS:
We had the Deluxe King room which was wonderful. Great bedside window views and corner lounge window views toward fed square. Spacious and comfortable with a seperate lounge. Comfortable bed with pillow selections available.
Bathroom sliding door has a bit of a gap so acoustically not great.
Shower takes a good minute to warm up and pressure could be a little stronger.
John P
10/04/2022
Overpriced, dirty, outdated. The renovations are nothing more than lipstick. The entire hotel feels dirty. Staff aren't interested in helping, unless it's to take your money. Definitely not a 5 star hotel.
Jen Flavell
18/11/2021
Great food, thanks for providing fantastic quarantine menu especially for vegan - 5 stars. Just a room decor issue for me, not a fan of the splashy street signed carpets and canvas - but otherwise nice rooms, spacious with everything and more included.
M Haqani Meerbig
12/09/2021
We had good and some bad memories.
The food wasn't for us (Afghanistan).
They had good behavior and silence room.
Robert Traynor
17/07/2021
Clean nice hotel
Sonia Kumar
04/03/2021
Ok ok.. but food is not good
Elsa Yueh
14/01/2021
Staying here for our quarantine.We are in a group of 3 adults and 2 young kids in a joint room. We only want to say a big thank you for everything. I read some negative reviews regarding food, but for us, we enjoyed. Sometimes the mood would decide on what to eat, so wed opt for ubereats on those days, but hotel food was good too. Most of the time kids had special meals, which you could tell that the chef has been trying his/her best to make the kids happy. Kids also got a simple entertainment set which is very thoughtful. Thank you team, we have nothing to say but a big thank you for making our days in quarantine less stressful. Also, the rooms are comfortable and we enjoyed the prompt service. Thank you again!
MH
31/12/2020
The food is horrible. NOT RECOMMENDED. Many people in quanrantine end up ordering food from outside. Not sure why a good hotel would offer food that is very poor.
Sudarshan Kumar
11/09/2020
Wonderful thanks
James Withey
08/02/2020
Recently renovated it's a fantastic little hotel with modern rooms and great location.
Gabrielle Saville
05/02/2020
This hotel is absolutely stunning!! Amazing room and facilities: the gym was the coolest hotel gym I've ever seen with aqua boxing bags and a great atmosphere. Went there everyday we stayed! I would definitely suggest paying the $60 daily for access to level 15 with drinks, canapes and a breakfast buffet.. so worth the money. All of this served in a delicate, beautiful room with amazing views of the city. I do have to mention Aldo, I think he was the manager of level 15, but he was the loveliest man in Melbourne!! He was polite, generous and charismatic. When his shift ended he even offered to walk past our restaurant of choice for dinner and book a table for us. He was an absolute legend, thanks for your hospitality Pullman's and Aldo!!

Responsible gaming tips

When playing, remember that:
  • Playing is supposed to be fun, so leave when it stops being fun.
  • Make sure you don't spend more than you intend - take how much you are happy to lose, and leave your cards at home.
  • Don't play when tired or when inebriated as this will impair your ability to play responsibly and know when to leave.
  • Know when it's time to leave - and leave.

Gaming venues in Australia are committed to facilitating responsible gambling. As well as adhering to State regulations, gaming venues may also subscribe to an industry code of conduct. You can usually find this information on their website.